Author Archive

Don’t forget about the books

July 17, 2017

There is an urban legend about an architect that designed a library.

In his calculations he forgot to factor in the weight of the books, so when the library was complete and filled with its contents it began to sink.

Although it is an urban legend the story hosts a very important point – Never forget about the purpose.

For example, when I design a logo and the client wants something beautiful and creative, it is easy to get carried away with aesthetics and forget about the purpose of a logo.

A logo is an anchor point for your business and it can often be the first impression a customer has with your business. It needs to represent you, what you stand for, who you are, what you do and what makes you unique – and it needs to do this immediately.

Always keep in mind the purpose of what you are doing.

Paul Wade - Fuzion Graphic DesignPaul Wade

Paul Wade is part of the Graphic Design team at Fuzion Communications who have offices in Dublin and Cork, Ireland

It’s nice to be nice!

July 17, 2017

It’s nice to be nice..

I strongly believe in the saying ‘it costs nothing to be nice’. If we can all remind ourselves of this every so often it can have such a positive impact.

In today’s world, often it seems to be all money money money, but it’s the simple things that are free and can make all the difference. When people are nice towards one another we are much happier people.

I believe that you can never go wrong with being nice.

You often see and hear of heartwarming stories of people helping another person or carrying out a simple gesture and although it may seem small to you it can mean the world to the other person.

Sometimes being nice can come down to a little understanding.

Just take a second to put yourself in someone else’s shoes and try and understand it from their perspective and as they say, treat others like you would like to be treated yourself.

Life is short so just be nice – you will be a better person for it.

Saidhbh Sweeney - Fuzion CommunicationsSaidhbh

Saidhbh Sweeney is a PR Executive with Fuzion Communications: PR, Marketing and Graphic Design

The Power of Belief – Let the Lions Roar!

July 7, 2017

Conor Murray and Alun Wyn Jones

As the British and Irish Lions set their sights on the weekend, what seemed impossible before the tour, is now only 80 minutes away. A series win against the Webb Ellis Champions!

The All Blacks, are the undisputed force in World Rugby, from schools, club/provincial and ladies competitions; and before the tournament they were 1/6 to win the series outright, 3-0.

After the first test, the usual hard luck stories come out from Northern Hemisphere media; ‘we need to be more clinical’, ‘give away fewer penalties’, ‘make first up tackles’, and all was riding on the second test, a do or die, all eggs in one basket scenario.

As with the All Blacks time and time again, they strangled the opposition with their forward pack, pummeled them into submission and then let their silky backs don the jazz hands and do the pretty stuff. They always believe they can do it and have done it consistently for years.

That’s what they tried to do this time, but the Lions fronted up and limited their effectiveness as much as they could but just as the tide was turning in the All Black favour as it generally does, BOOM! (thanks Jurgen Klopp!!)

The behemoth that is Sonny Bill Williams had a rush of blood to the head, or shoulder in this case and in the process of tackling Anthony Watson’s head without wrapping his arms, he copped a red card. The first one in 50 years for an All Black in a test match.

Where am I going with this, you might ask?

The power of belief for the Lions started then! They now had a chance, 14 vs 15 for the 55 remaining minutes and they made it count!!

They played unlike most of what we had seen from them in the previous six weeks, they played with confidence and outscored the All Blacks with Trys, 2-0. Even down a man, the AB’s don’t cough up tries that easily and ones from Falateau and Murray, along with Owen Farrell’s boot, sealed the day.

Now is when the real belief will need to come in!

The series is drawn one a piece and the Lions are facing the All Blacks in the final test with their full complement returned however, the Lions now know they are beatable, Ireland did it in November 2017 in historic fashion in Chicago, Australia the year before and South Africa before that.

The stage is set, battle lines have been drawn and at 8.35 am on Saturday, 8th July, 30 players will go head to head to be crowned series champions, the odds are in the All Blacks favour once again but if the Lions believe they can, who knows, the odds may be turned.

If you think you can do a thing or think you can’t do a thing, you’re right” Henry Ford

No matter what you do if you can make people believe you can do achieve anything.

#Believe

Patrick Jones - Fuzion CommunicationsPatrick

Patrick Jones is an Account Manager in Dublin with Fuzion Communications, Marketing, PR & Graphic Design 

 

Gina London: You are who you choose to be, so change is possible

July 5, 2017

Best mans speech

It was my brother’s wedding and as the best man,” my Dublin taxi driver tells me, “I’m supposed to give the toast.”

Now, I’m not a reserved individual. I’m normally outgoing and confident. I’m a national handball champion,” he says. “But when I stood up to speak, I suddenly blanked. I couldn’t remember a word. I looked down at the notes I was holding but my hands were shaking so much, I couldn’t read. I bombed.”

That was 21 years ago, he says as the taxi nears my destination. My handball-champion driver says he lives in dread considering that one day in the future he will be expected to give the eulogy at his elderly father’s funeral.

Do you label your public-speaking ability or leadership style by a single experience? During the recent Fine Gael debates, one of the candidates stated: “I am what I am” when asked about himself.

Are we? Is it that all there is?

I am who I am” sounds like a passage from God in the Bible or Popeye in the cartoons,” retorts Alan Weiss, PhD, an American thought-leader in career coaching and consulting whom the New York Post describes as “one of the most highly-respected independent consultants in the country” and whom I interviewed via email.

His latest book, co-authored with another notable American executive coach, Dr Marshall Goldsmith, is Lifestorming, Creating Meaning and Achievement in Your Career and Life. Between the two of them they have written more than 100 books on human behaviour.

Your past does not define your future.

When I asked Alan if he wanted to share any Irish experiences he may have had, he wrote: “I love the joy of the Irish and I loved driving through the Northwest, but I never had a question answered without the prefix, ‘After 800 years’ of British oppression‘.”

I hear that prefix all the time, too. Of course, experiences from our past may be part of our story.

But we can learn from them and move forward. They do not need to define us.

We can change.

Acting in any way and denying the ability to change and alter for the right occasions bespeaks someone who is so completely inflexible and self-centred as to be oblivious to others.” Alan says. “Who chooses to be boring?

I would expand upon that adjective by adding, fearful, or timid, or cynical, or whatever other limiting label we – or perhaps others – may attach to ourselves. We do not have to stay married to it. If a personality label is holding you back, take action to start unloading it now.

You can change.

Character can be developed. Lifestorming identifies six building attributes which can be improved on with respect to others,” Alan says.

There is no balance between competence and warmth. They are both rheostats. Not on/off switches.”

Leaders are made, not born. Most of the literature shows that the critical feature of successful leadership is flexibility, not some perfect style.”

Machiavelli said that successful people adapt their manner to the times.

Consider a single bold action to reboot your character in a positive way

For instance, I met Alan four years ago, when I was living in Italy. I had read a couple of his books and reached out to him to say how much I appreciated what I had learned.

If you ever come over here to visit,” I tagged, “I’d be delighted to buy you a cup of coffee.”

A few months later, he and his wife came over on summer holiday and I caught up with him in the marbled lobby of the Four Seasons in Florence where they were staying.

He didn’t take me up on that coffee, but he did give me invaluable advice.

Understanding that my inability to speak Italian at a professional level was limiting my ability to properly network and develop my own consulting business, Alan encouraged me to seek out an English-speaking country.

I did. And now, after two years living here in Ireland, it has made a world of difference. I am grateful.

So, to my taxi-driver, don’t wait until your father is dearly departed.

Take charge of your fear of delivering a speech in public. Write a rip-roaring eulogy for your dad.

Invite over loads of friends and family. Present your speech to everyone gathered while your dad’s alive to hear it.

He’ll thank you for it and you will thank yourself for taking the step toward changing your personal outlook.

What about you?

What is your limiting label? What can you do today to shed it?

We are who we choose to be.

From presentations, to one-on-one scenarios, from spoken to written if you have a question about communications that you would like me to deal with in my column in the Sunday Independent please send me an email at gina@fuzion.ie .

Gina London - Fuzion CommunicationsGina London

Gina London is a former CNN anchor and international campaign strategist who is now a Strategic Communications director with Fuzion Communications. She serves as media commentator, emcee and corporate consultant. @TheGinaLondon

Emojis and other informal communications: Why you must say it with feeling!!!

July 3, 2017

EmojisRecently, US President Donald Trump visited Israel’s holocaust memorial, Yad Vashem. Having visited there myself, I remember it as heart-wrenching experience.

Trump signed the guest book, “It is a great honour to be here with all my friends. So amazing and will NEVER FORGET!

The short message touting “all my friends” with the unlikely upbeat “amazing” adjective angered some, with it being described as adolescent or thoughtless.

Media outlets contrasted it with a variety of more eloquent notes written by US government officials who visited in the past.

When you write a thing like that in a place like that, it’s permanent. But so, too, for those of us whose jobs haven’t put us in the White House!

If you write as a habit without thought or intention, it can become a liability. You don’t want to communicate unconsciously. But that is precisely what many of us do.

Let’s explore two sides of the coin:

1: Uber-informal  – I made up that term, but you know what I mean.

A new business contact sent me an email on Wednesday. It has one, two, three, four smiley face emojis and one thumbs-up emoji. (And yes, I had to look it up, the preferred English plural for emoji is emojis.)

I use emojis too. Generally, however, I reserve them for casual emails to friends or social media posts.

For business writing, while I always aim for a friendly and warm tone in my word choice, I probably wouldn’t pop in an emoji unless I know the client very well and believe they are the emoji type.

To be fair to the person who sent me that emoji-filled email, we had met briefly face-to-face at an event I spoke at recently and since I have an amiable, energetic style of delivery, he must have presumed – correctly – that I would welcome them.

Decide what works for you. For instance, I can’t bring myself to use “LOL”, but I unapologetically roll out an exclamation mark when I want to add enthusiasm to the written word. Compare, “It was great to meet you yesterday.” with “It was great to meet you yesterday!

Sometimes, I even go for more than one. But never five out of respect to author Terry Pratchett who wrote that five exclamation marks is the “sure sign of an insane mind”.

Our written style of business communication is changing. Don’t be a dinosaur and dismiss new forms of expression as a “fad” – like an older member of the Sunday’s Marian Finucane Show panel I sat on did as we discussed social media. The influence is real. If you want to be relevant, consider social media writing style tools.

2: Uber-formal  – The other side of the business-writing coin is devoid of emotion.

One of my clients, preparing to establish a new company-wide email protocol, sent me a sample email to review. Without revealing who it’s from, here’s my review. “Dear all, IT will be changing our printer in the morning to badge print setup. Instructions are below on how to use the badge printing. ‘Bob Smith’ will also be around in the morning to answer any queries. I have also left some leaflets on the stationery press for your reference. Best regards,”

At face value this is fine. It’s a straight-forward “informative” business email. It delivers information. Nothing else.

But, if you consider the themes we have been exploring in my column for the past several weeks – employee engagement, leadership warmth, kindness, and building a sense of one-team, there are a variety of things that could be applied here.

1 Salutation/Greeting: A desire to establish a protocol around emails may include a single, directed salutation. “Dear all” for every e-mail is fine. Realise however, that over time, no one sees this anymore. The reader’s eyes simply move directly to the next sentence. Consider an agreed upon range of salutations, or deliberately allow salutations to be customised for the reader.

2 Body: This is very straightforward, as I mentioned. I wonder if the body would change once the audience’s reaction is considered. Does everyone understand what is happening with the printers? Do they know this change is coming? Will anyone possibly be confused by this? What will happen next when someone reads this? If there are concerns that could be perceived before writing, then referring to concerns in the body would demonstrate care.

3 Sign Off: Same as with the salutation. The way a written correspondence is signed off can become so rote as to have people not even see it. Even within protocol, here’s another opportunity to connect in a thoughtful variety: “Have a great rest of your day”, “Kindly”, “Cheers”, etc.

4 Bonus: What if you make “new email protocol” a campaign? Have people submit their top three “Greetings and Sign-offs for internal and external emails. Announce all the entries. Then announce and reward winners. Introduce some fun and engagement.

You can align your written communications to reflect your professional corporate brand. Becoming a more deliberate communicator means learning to tailor your communications style to the appropriate audience and platform.

From presentations, to one-on-one scenarios, from spoken to written if you have a question about communications that you would like me to deal with in my column in the Sunday Independent please send me an email at gina@fuzion.ie .

Gina London - Fuzion CommunicationsGina London

Gina London is a former CNN anchor and international campaign strategist who is now a Strategic Communications director with Fuzion Communications. She serves as media commentator, emcee and corporate consultant. @TheGinaLondon

Consistency is key

June 26, 2017

consistency - Aristotle

Consistent: acting or done in the same way over time, especially so as to be fair or accurate.

Consistency is one of my favourite words in the English language. I live by it. Do not be fooled, consistent does not mean boring, it means recognition.

Imagine every time someone asked you your name, you give them a different name.

Eventually if you are in a group everybody will be a bit confused. More so if someone calls you on the street – how do you remember every name you gave to people? People know your name because it never changes. The conversation changes, how you look changes but your name remains consistent.

This word alone is my bible in graphic design – Consistency.

All elements for your brand need to marry. They need to tell the same story, send the same message and the public need to know it is you. Every element of your brand from your logo to signage to the message you send needs to be consistent.

Be different, be you but be consistent about it!

Paul Wade

Paul Wade is part of the Graphic Design team at Fuzion Communications who have offices in Dublin and Cork, Ireland

 

 

Don’t fear the darkside!

June 20, 2017

Fear of the darkside

As 2017 dawned, I found myself jobless.

This was ironic, considering I managed to hold onto a full time job throughout the recession, only to be made redundant as our economy turned the corner.

Instead of accepting one of the cool, interesting, and maybe most salient at the time, PAID opportunities that I was presented with in the immediate aftermath of my redundancy, I decided on the far riskier move, and take a career break.

After an enjoyable, rewarding but ultimately all-consuming role as Southern Correspondent with UTV Ireland, I was exhausted. I needed time to take stock, and re-charge before I set off on my next adventure.

Surprisingly, to myself more than anyone else, I absolutely loved my time-out.

I revelled in my free time, I read great books that had nothing to do with my profession. I allowed my mind to wander as I filled the black and white pages of my colouring book with doodles. I had some great conversations with great people including friends I long neglected as I chased story after story.

By April, I came around to the idea of hopping back on the 9-5 train…..Journalism no longer had the same draw. So I decided to do a stocktake of the skills I had accumulated, and evaluate how many of these were transferrable.

If you stick to one career path for too long, you can easily assume that your skillset isn’t particularly unique……or sought after. Taking a step out of the rat-race helped me understand that a career in journalism had allowed me to build a valuable list of transferable skills, not to mention an enviable contacts book.

When an opportunity to become part of the team at Fuzion Communications presented itself, thanks to my time-out, I felt ready and able to accept. I could see how I could, with my journalistic perspective, fit into and learn from a very talented and hard-working team.

It’s still early days, but I’m loving the role, a role that I wouldn’t have the skills for if I hadn’t spent so many years chasing stories!

My advice, for what it’s worth, if a career change or redundancy (or a desperate need for a change) looms on your horizon, don’t fear it.

Evaluate your talents and skills, and embrace your next adventure.

Alison Nulty, Fuzion CommunicationsAlison Nulty

Alison Nulty is a Senior Account Manager with Fuzion Communications, a full service agency with offices in Dublin and Cork, Ireland

Finding your creativity

June 6, 2017

Recently my colleague Paul Wade wrote on our blog about how he deals with creative block. I’d like to share some of what I do to help push my creativity further.

Jonathan Leahy Maharaj

Firstly, in the words of Paul Smith, design is everywhere, and he’s right. It’s just a case of looking for it.

When I teach design to students in CIT, one of the first things I ask my students to do is to start looking at things with fresh eyes, to question what they have taken for granted, and to revisit and review things. For some it’s a difficult exercise, because you are asking people to essentially think in a way that they have never done before (right brain/left brain tasks).

Originally to help myself remember these things, I started carrying a small notebook around with me, and as I saw or found things that interested me I would document them, creating a reference library for myself that I could use.

Much of these (and I have many, some going back 25 years since I started college) are full of small scribbles, found objects and coded illustrations that mean nothing to anyone other than myself, but they give me ideas and help to jumpstart my thought process. Often the thought of a blank page can be the hardest start to a project, so these small seeds can frequently give me the start of something that turns into something else.

Jonathan Leahy Maharaj

The second thing that I would suggest that everyone would do, is to visit their local art gallery.

In a world of non-stop connectivity and “always-on”, taking a few minutes out of your week to allow you to clear your head is a generous gift to yourself, and one that can often push me into looking at things with a fresh perspective.

We are very fortunate to have a number of galleries in Cork, including the award-winning Glucksman on the grounds of UCC, and the Crawford Art Gallery towards the Opera House, both of which have a wonderful rotation of exhibitions, and in the case of the Crawford, a truly beautiful permanent collection.

Recently I was lucky enough to attend a lunchtime lecture by Dr. Michael Waldron in the Crawford where some of the lesser known secrets of some of the works were shared, opening up a completely new insight into these works, and how I now perceive them.

Frequently in graphic design, I like to challenge my clients, that while everything should have a meaning or at the very least, a rationale behind the design, that it’s not entirely necessary that every piece of design should bear its full credentials in a literal sense – ultimately, my thinking is that you don’t have to give everything away immediately, that people appreciate working for detail a little in design.

The other thing that I keep noticing, is that often in galleries, the art is as much the building as its contents.

JLM

Finally, I use photography – or, to be more honest, I use image making as possibly the most powerful avenue for creativity and to force myself to look at things differently.

The reason that I call it “image making” rather than photography is that I see the process of taking the photograph to be the first part in creating any image. Technically, I am a terrible photographer, I have little or no regard to F-stops or ISO numbers, and my tripod is wobbly no matter what I do with it. But I take the shots and process them, frequently (and much to the annoyance to “pure” photographers) through Photoshop and I achieve the results that I want.

More and more I find that the outlet for this creativity is Instagram.

I have a number of APPs on my phone that when used in combination with Instagram. allow me to create images that otherwise, may or may not exist when published online.

Instagram provides me a platform that allows me to share these images with other people, and with the tactical use of hashtags I can build a somewhat curated gallery, available to like-minded people.

My true purpose is that I can create a set of images that have come about through looking at a situation, and environment, a person or a puddle, and allow me to redefine this scene into something that I want it to be. In some cases this means that the neon strip of a petrol station canopy can become an abstract, surreal landscape, in others, it means that I can create a hero out of a basketball hoop, or a pushback tug in an airport..

By taking a new view of an object, you can create a world of questions, many which have no right or wrong answers.

What I find incredible about Instagram, is that once you ignore all of the gym bunnies, the endless selfies and dinner images, there is a community there who are appreciative, supportive and creative.

Over the past year, I have been fortunate to meet quite a few of this collective, and have found them utterly inspiring in how they see things. I have stood next to people, taken the same image on practically the same device, and created utterly different images.

I have learned how to approach subjects that I would have avoided (street photography still scares the hell out of me!), and I have participated in events, from 10 people wandering around UCC pointing phones at things, to the incredible 24 Hour Project where nearly 4000 people in 840 cities, across 112 countries posted an image an hour over a 24 hour period last April.

Have a look for #24hourproject and #24hourprojectCork on Instagram to see some of my work as well as that of others.

Being creative day in and day out is a demanding challenge (like many jobs!), but with a little bit of focus there are ways that you can allow your mind to wander in a constructive way, and hopefully help to boost the inspiration that really is everywhere!

Jonathan Leahy Maharaj - FuzionJonathan

Jonathan Leahy Maharaj leads the Graphic Design Department in Fuzion with offices in Dublin and Cork, Ireland 

 

Exciting Opportunities in Dublin – Bring your Tent!

June 1, 2017

Camping in Dublin

Pitch the tent lads, we’re going to work in Dublin!

At the rate the housing trend is going in Ireland, more specifically Dublin, this may not be too far from the truth in the near future.

A recent projection from Savills Ireland, has suggested there may be office space for an additional 100,000 workers in Dublin by 2021 and with the projection of new housing at barely one-third of that demand, the question is where are these extra people going to live and how much will it cost?

Rent as of May 2017, has now surpassed Celtic Tiger levels with the average cost now standing at €1784 per month which is a stretch for anybody ‘living’ on the average Dublin wage of €36,519 per annum.

People in the know are calling for increased residential building heights and densities to accommodate people in the city centre to alleviate the strain and urban sprawl that is spreading far and wide. Wexford and Westmeath are now nearly recognised as commuter suburbs of Dublin at this stage.

As I write this, I can see cranes dominating the skyline around the capital and as it was pointed out to me, these are predominantly for commercial developments. These include the recently acquired Capital Dock building by global banking giant JPMorgan Chase for €125m, which is large enough for 1,000 staff not to mention the proposed tallest building in Dublin envisaged by Johnny Ronan.

If this is one of the first signs of Brexit, it doesn’t make for pleasant thoughts for the future of Dublin’s indigenous workforce.

Recently as I was waiting on a friend in the Ferryman on Sir John Rogerson’s Quay, I got chatting to a young American guy who voluntarily transferred from Boston to Dublin by his tech company in search of new experiences.

During the conversation, I asked how he found living in Dublin rent wise and the general cost of living. I was told that he found it expensive but didn’t really know the rent costs because as long as he has been here (4 months) his company has been paying and would be for the foreseeable future.

If that trend continues and the tech companies who dominate ‘Silicon Docks’ in Dublin can just pay the inflated prices for rent in Dublin to the REIT’s (Real Estate Investment Trusts), tents could soon be the only next option!

Patrick Jones - Fuzion CommunicationsPatrick

Patrick Jones is an Account Manager in Dublin with Fuzion Communications, Marketing, PR & Graphic Design 

Take AIM at your audience and make them like you

May 24, 2017

LikeableToday I am going to talk about likeability.

It’s something you should strive for when you’re presenting in a business setting. Practically every business communication event involves selling something. If not directly a product or service, then at the very least, a point of view.

You are likely hoping to persuade your audience of something or trying to motivate them to do something, aren’t you? Therefore, finding a way to demonstrate that you care about the people with you in the room when you present is precisely the way to encourage them to care for you and your position.

Last week, when I emceed the Irish Centre for Business Excellence conference, keynote speaker, psychologist, and author, Owen Fitzpatrick, reinforced this idea as he explained how influence is best achieved when you spend time asking questions of and taking an interest in the other person first.

In short, we teach people how we want to be treated.

For many, this “be likeable” notion might not come naturally. Instead, we focus on our proof points and logic to carry us through. Sorry, folks, because I do want you to like me but, blech – that is often super boring.

But knowing some need a structure to dial up on “likeable”, I teach my clients to apply a logic-based methodology.

Derived from communications lecturer JD Schramm of Stanford’s Graduate School of Business, this approach helps you get systematic in your presentation preparation – especially if you’re not naturally inclined to consider others.

Gina London - Fuzion Communications

The methodology is boiled down to three simple letters: AIM.

Audience. Intent. Message. In that order.

1 Audience

Take a moment to consider who is in your audience.

Are they new-hires or veterans? Senior management or the executive board? Women or men? Both? Other? Do they prefer Elvis or the Beatles? PCs or Macs? Coffee or Tea? For my Irish audience, Barry’s or Lyons?

When CNN first promoted me to anchor, they sent me to an anchor-training school in Dallas, Texas.

I didn’t realise there was such a place. There is. One thing the trainer told me back then in Texas particularly stuck with me.

He said that no matter how dry or dense a story may seem, someone out there watching will be emotionally affected by it.

Every story has a ‘hope, dream or fear’ attached to it,” he said. It’s important to try to see the pictures inside their heads.

I sometimes ask clients to write their presentation agenda.

Next, write a second agenda from the audience’s point of view. Then I have them throw out that first agenda and begin again from the second one.

This is what I mean by truly considering the others’ points of view.

2 Intent

Your intent is never simply to inform.

If you’re just doing that, then you might as well simply put your information in an email and hit the send button. You must be trying to motivate or inspire your audience to some sort of action.

Define your goal very clearly. Too often I see this one overlooked.

The goal is too broad and ill-defined. What is it exactly that you want your audience to do after you’re finished speaking? Even if it’s just to agree to another meeting. That’s okay. Be very specific.

3 Message

Only after you have dealt with points one and two should you move on to craft your message. Like intent, this must be clear too. Write it down. One sentence!

Here’s the definition I learned from organising campaigns:

A message is “Brief, Memorable, Repeatable, Emotional and Data-backed“.

But it’s not only the data. While supportive, taken stand-alone, data dumps, as I already mentioned, are often dry and boring.

Your message is your ‘call to action‘ – your spoken declaration of your written intent, your motivation!

State it clearly and state it often. Don’t assume your audience is just “getting it“.

If you know your AIM, before you start writing, you will be better at framing and outlining your talk.

A client wrote to me just this week proclaiming that he now realises “this isn’t going to be an easy fix. It will take serious effort“.

He’s right!

Here’s a prime example from one of the readers of my column:

The 82-year-old writer shared that he learned how “to think and speak more clearly” through communications training.

He applies the training all the time, including just last Saturday when he said a few words at his 80-year-old sister’s birthday party in London. “Communications training has become a way of life.“, he wrote.

To my client and you lovely people reading today: Exactly.

Applying AIM and becoming deliberately more likeable to your audience will take time. But I promise, it is worth it.

From presentations, to one-on-one scenarios, from spoken to written if you have a question about communications that you would like me to deal with in my column in the Sunday Independent please send me an email at gina@fuzion.ie .

Gina London - Fuzion CommunicationsGina London

Gina London is a former CNN anchor and international campaign strategist who is now a Strategic Communications director with Fuzion Communications. She serves as media commentator, emcee and corporate consultant. @TheGinaLondon


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