Author Archive

No better time to learn a new skill – no excuses!

June 18, 2020

Podcasting

We always say to ourselves, “Oh, I don’t have time for that”, “I am too busy”, but we can all honestly say that over the last few months we all have had much more time on our hands. Even those of us who are working from home, we do not have the commute to the office, so that itself is time saving.

I have always loved technology and being a curious person, loved knowing how new gadgets and equipment work, so when I was asked by Greg if I was interested in helping him to edit his many podcasts, of course I said I would be delighted to.

I have listened to the #WinHappy podcasts for a while now, even before I commenced working with Fuzion and I was always impressed how great the quality of them was and ignorantly I didn’t realise that there were many hours of editing these behind the scenes prior to the finished polished product!

The software we use is Adobe Audition 2020. I have never used any type of voice editing software before and I have found it fascinating looking at the different sound waves on screen and that they transcribed to sound. Editing my first hour long podcast took me almost an entire day. Thankfully since my first podcast edit that time has drastically reduced as I get more used to the software.

Another learning when you listen closely is how many times all of use  “emmmms”, “aaaaaas”, “likes” and “you knows” in our normal conversations!

I spend time removing many of these to ensure the conversation flows smoothly, which in turn will give you that finished polished product. I have even become much more conscious of myself when speaking as it has made me realise, we all sneak these words into our sentences in every conversation, a strange habit in my opinion.

The few that I have edited these past few weeks have been with different people from different walks of life and very different businesses. Each conversation makes you feel that you are in the room with the speakers. After each one you genuinely feel you know them so much more than you did before listening to the podcast.

When I see these people and their businesses on various social media platforms, I have a sense of pride knowing that I helped to get their chats with Greg out to the public domain.

These are some of our recent episodes (they are all great but if you have the time check out 11 Year old MC Tiny..he is a ticket!):

Tales from the top floor and much more with singer songwriter Jack O’Rourke

 

Talking Food Glorious Food with food writer and activist, Joe McNamee

 

Early Communications is Queen and Transparency is King – A pan European review of communications by experts during the Covid crisis

 

The unique role of social media throughout the COVID19 crisis

 

Helping the vulnerable as well as Sales and Leadership with Ian Hannon of Activate Training

 

Legal issues arising from Covid19 and much more with Robert Bourke, Partner in Charge with HOMS Assist

 

11 Year Old Rapper, MC Tiny says he nearly had a “meltdown” the first time he entered The Kabin

 

There is no hurling on the ditch with Paula Cogan, President of Cork Chamber

 

“When you let the light in, it makes all the difference” says the positive Gina Murphy of Hugo’s Restaurant as she prepares to reopen

 

I always thought to learn a new skill like this that you would have to be technically trained but alas that is not the case – you just need someone who is happy to show you the ropes!

That is something for me that stands out with Fuzion from any company I worked with in the past, Greg and Dee are very open to the entire team always learning new skills and not just the role you were hired for.

So, for those of you who have ever thought about learning a new skill but thought you couldn’t, wouldn’t or merely thought there was no time – there are no excuses, even for an elder lemon like me….!

Or even better, if you wanted to chat to us about being a guest or even us producing a show for your business feel free to contact me olivia@fuzion.ie or Greg greg@fuzion.ie .

Olivia 

Olivia Trought is the Office Manager with Fuzion Communications, a full service agency providing Marketing, PR, Graphic Design and Digital Marketing services from offices in Dublin and Cork.

 

Remote Meetings – Rules of Engagement

May 19, 2020

Over the past few weeks from toddlers to elder lemons, we have all had a baptism of fire when it comes to remote meetings.  

While we are well used to them at this stage you can see already an A to Z of how people are great or not so great using them so I thought it was worth writing this as we can all get a little bit better – it’s all about Communications!

Love them or hate them, they are here to stay, so I have some tips that have helped me through this new way of working and could help you as well.

For us at Fuzion, it gives us the opportunity to say that we are very much open for business, sleeves up and ready to help. And it’s working for us – we even have won new business for the first time ever without ever having met the client face to face!

When the lockdown was announced first, we thought that was the end of all of our Social Media and Media Training as well as our Brand and Communications Workshops, but we quickly adapted and we have been busier than ever thanks to Zoom.

Remote meetings will never replace the valuable face to face connectivity but if we can get remote meetings right, think of the time we can save, not to mind the benefits to the environment and our pockets. 

It could mean that when the world “reboots” if we embrace remote meetings we will be far more productive and effective as individuals and as organisations and we might even win back some more quality of life.

Here are some of my learnings since conquering the fear of my laptop camera!!

  1. Be mindful of your image

Treat remote meetings as if you are all in the same room.

Wear work appropriate clothing and be mindful of your backdrop. If you have a home office, how about using one of your company’s pop ups, or if that’s not feasible either have a blank wall, or a backdrop that is clutter free.

The first week I just wore my gym gear – who cared…. It turns out I did. 

Part of my ability to thrive and not just survive during this time is keeping to my rituals and that includes giving myself time to look well every day – that way, if there is a last minute meeting – well I’m ready for my closeup!!!

  1. Turn your camera on – don’t hide

Pre Covid the majority of people kept their camera off and blamed the wifi! Now it’s becoming less acceptable to have your camera turned off.  

Now most people almost resent it where people leave their camera off.  You almost feel that they are hiding something, or that they don’t want to engage with you fully.

In most cases no one will say anything but they will see you (or not at all!) in a different light if you are the hidden one.

  1. Have the right light

Don’t sit with your back to the window or to strong lighting – all people will see is your silhouette. Use soft natural light to illuminate you in front or to the side. 

If you don’t have good lighting, invest in an LED Ring Light – They are great value, can plug into your laptop and offer a variety of lights and strengths depending on the natural light in the room.

In my room, I work with the light behind me, so I have positioned my laptop on books to the side with one of these LED lights behind the camera, so when I’m on a Zoom call, I turn the light on and it really softens the lighting.  

  1. Frame the camera correctly

Try out a number of positions/locations for the camera – which may also change during the day depending on light. 

Show all of your face. Place the camera at eye level or higher. Looking up at the camera makes you look more engaged (so they say!!)  And look into the lens, not at the screen. That’s where the people are, and that is how you make eye contact.

I have been on one or two meetings, where the other person’s camera was pointed at the ceiling, which is definitely worse than not having the camera on at all!!!

  1. Drown out noise

If you are in an environment where there are other people working near you, or there might be other distracting sounds you might consider using headsets. They could be the typical ones that come with your phone.

I’m working in an office on my own so I find the mic and the speakers on my laptop work fine, however some colleagues that run workshops and webinars prefer to use headphones or a headset with a mic.

Click this link that I found on the Zoom help resources on best cameras and headsets

  1. Sit up straight and proud

Don’t slouch, sit on a chair, rather than a couch if possible, so it feels more like a meeting setting. Don’t move as much as you might during an in-person meeting, and stay within the camera frame.

Saying that, I work from a couch, with cushions supporting my back as I work. 

I have my laptop to my side, connected to a big screen on a coffee table in front of me and my cordless keyboard on a tray on my lap. Very comfy as as it makes room for my new work colleagues – my dogs Honey and Bert either side of me!!! 

When it comes to meetings, I lean toward the edge of the couch, sit up straight, turn towards the camera which is to the side, so that the backdrop is the wall rather than all the cushions surrounding me. It keeps me focused sitting at the edge of the couch and I have my cordless keyboard and mouse on a tray, so I am able to access the screen if I need to.

  1. Look engaged

Remember it’s not a mirror, so don’t go fidgeting with your hair, or don’t click away on your computer keyboard while someone is talking. If you really have to click away or if there is any external noise like the dogs (or the kids) acting up, then mute when you are not speaking.

I was at a meeting the other day, where one of the ladies kept on tying her hair up and then down. She forgot that everyone could see her.

I think I preferred her hair down lol!!!

  1. Be on time

And that means joining the meeting a few minutes before the start time, to make sure your connection is working OK.

It’s sort of like getting the meeting room ready for the meeting. When I worked in the office, I’d always make sure the room was in order before the meeting and this is my way of making sure I create the best possible impression by being on time and that everything is working properly.

  1. Keep Meetings Short

Some people find remote meetings more draining than face to face meetings. So try and keep them to less than an hour. After the meeting walk around for a few minutes, grab a coffee or give the dog (or kid) a treat for behaving during the meeting!!

I find that I have to focus much more during remote meetings. I want to be sure I hear what everyone is saying and that I’m 100% engaged. So afterwards I feel really drained, but I find it helps keeping them to under an hour if at all possible.

  1. Go Zoom

I know there were some security issues regarding Zoom during the first week or so of the lockdown, but we find this platform really reliable and the quality of audio, visual and screen sharing functionality really good. 

It’s free to use to host meetings if they are under 40 minutes and it’s also free to use if you are just joining in on a meeting. You just need to download the app the first time you use it.

Their website is really great as well for tips on how to use the platform as well as general help with organising webinars, meetings or just working from home. Click here for a blog post from them I found really useful – tips on how to meet like a pro while working from home.

The biggest reason for using Zoom at this stage, is that it is quickly becoming the standard. People are becoming very familiar with it and if it is a meeting, a training session or a webinar make it as easy as possible for them and don’t place any barriers to entry, such as another platform they may not know.

So, that’s all from me – I hope you find these simple tips really useful, and you never know I could be meeting you soon, on Zoom or even better in person!  

Deirdre Waldron, Fuzion Communications, PR ConsultantDeirdre 

Deirdre Waldron is the founding partner of Fuzion Communications, a Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland

 

Instagram – Reactions and new features during COVID19

April 28, 2020

Instagram Innovation

Have you noticed an uptake in live videos across social media?

With all our constant Zooming, Housepartying and Skyping, everyone is getting much more comfortable communicating through video.

Any time you log into Instagram you’re pretty much guaranteed to see at least one business account, celebrity or influencer broadcasting live to their followers. This is a great time to reach a captive audience especially as activity on the social media platforms has increased.

Instagram has now added the ability for users to watch live videos from desktop, which is a huge move for them considering how they’ve stuck to ‘mobile-only‘ features the last couple of years. The really useful aspect to viewing Instagram live videos on desktop is that now businesses will have a URL to cross-promote on their other social platforms to boost viewership of their live video.

Instagram have now added more tools as stickers on Stories to help businesses during these times, including gift cards, food orders, fundraisers and challenges. These will allow businesses that have been impacted by limited availability or shutdowns to continue to generate income at this time.

Businesses can share a new gift card, food order, and fundraiser stickers in Stories and on their profiles. When you see gift cards or food orders, you can tap to make your purchase through our partner’s site.”

The gift card function is a great option for all businesses to build on their brand loyalty and encourage engagement with their customers.

The food order stickers run through third-party delivery businesses such as Deliveroo & Uber Eats, which can be very useful for those food businesses already using those services.

Challenges are another fun sticker Instagram has introduced recently to keep up with all the engagement around real-life challenges happening between their users. Using this sticker allows you to browse the other challenges that are currently popular on the app and also to tag the friends you want to challenge.

It can be useful for businesses to use this function if they have a fundraising challenge they want to promote amongst their followers.

The social media platforms continue to innovate and stay up to date and relevant by their ability to respond to customers requirements, trends and changing circumstances – Instagram have done well here with their latest innovations.

Alma Brosnan Social Media Consultant, Fuzion CommunicationsAlma

Alma Brosnan is part of the Digital Marketing team providing Social Media Consultancy and Training services at Fuzion Communications from our offices in Dublin and Cork, Ireland

Life in Lockdown – the bad and the very good?

April 27, 2020

Car Parade - Saint Patrick Day 2020

What a strange situation we all find ourselves in.

We are all used to getting up, taking the kids to school, going to work, having the kids collected from school and then head home from work, make dinner, supervise homework…this has been our way of life for many years.

We all wondered, well, I know I did, what would it be like to work from home?

My husband does it regularly and does so with ease – little did we expect for this decision to be forced upon us, with some people thriving and others not so much.

I for one, must admit that I do very much enjoy the social interaction and before the COVID19 lockdown was introduced, when we were all initially advised on March 12th to just be cautious, only travel if you need to go to work etc, I did continue to head to work, albeit in the office on my own. I did still enjoy heading out to work in the morning.

When lockdown was introduced, that is when I had to realise that I could not travel out and needed to heed the advice and stay home, that’s when it started to feel real for me. It was going to be a long few weeks but that’s what needed to be done.

I must say I thought I would have found it hard and yes, the weekends are tough as there are hours that need filling, but overall it’s been great spending unexpected time at home with my family. We have enjoyed spending every meal together, which I know might be the norm for some, but as a busy household that just didn’t always happen.

We are now going for our daily walks, chatting more in the evenings and overall spending much more quality time together. My younger daughter who is a Junior Cert student was initially angry that the exams had been cancelled, but on reflection is enjoying the time away from the books.

My older daughter, who is studying for college exams is coming around to the fact that these are now to be done online, this is unprecedented but is accepting that is the best option at this time. She likes exercising, and we always encourage it as parents and she wouldn’t have done an outdoor 5km run previously, but just this week she completed one for charity!

I know that wouldn’t have happened unless it was on the treadmill in the college gym. Speaking of treadmills, my boss mentioned at the start of all this, that now is an opportunity for us all to step off that treadmill that we are all on, each and every one of us are rushing around and this needs to stop.

I am so grateful to work with a company that are so passionate about their employees and make it their priority to check in with us each and every day, either on Google Meet or via Zoom.

In terms of interacting with each other, the communication tools that were the norm were Facebook, Instagram, Twitter, Snapchat and lately TikTok, which is how my older daughter communicated. My younger daughter thankfully isn’t on social media, but they sent hand written letters to their friends this past week, something they have never done and even questioned the price of a stamp – €1 for a stamp, they were shocked, so this for me was a very welcome change!

In 2018 I set up a local private group Facebook page for the village I live in and it had been slowly gathering traction but recently it has gained many followers and with all that has been happening it has been a great information platform for the community.

On St. Patrick’s Day, I put a call out at 1pm to have a car parade around the village (population of under 1000) and at the suggested meeting time of 4pm.

100 vehicles turned up, including sports cars, old cars and even tractors, whilst everyone staying in their vehicles and practising social distancing. The feedback from parents was exceptional in that the kids loved it, we drove around their estates, beeping the horns, waving to neighbours and that sense of community spirit was really special and something we will always remember.

Another initiative the Facebook page was really useful for was when I asked for local volunteers amid this pandemic. There are elderly and vulnerable people living in our village and I was aware that they may need help and again I was inundated with volunteers who are all currently on standby, should they be needed.

Last week I asked for families if they were interested in book swapping as some parents were saying that their kids were bored at home as every book in every room had been read over and over and once again, so many came out and dropped off books in the suggested location, all sanitized and ready for delighted kids to collect. Just one online platform facilitating us to help in our local community.

So what I would like to finish with is, yes, this is not something we all thought would happen, there are family members we miss dearly, but in the meantime let’s all embrace it, this time will pass. It’s only a “pause” and we will not get this down time again.

Stay home and stay safe.

Olivia 

Olivia Trought is the Office Manager with Fuzion Communications, a full service agency providing Marketing, PR, Graphic Design and Digital Marketing services from offices in Dublin and Cork.

Resilience in the face of adversity

April 7, 2020

Push Up Challenge, Mercy Hospital Foundation

Undoubtedly, the last few weeks have been the strangest I have ever experienced and it almost feels like a blur thinking back to when it all started.

Little did I know when I first heard about Coronavirus how the situation would escalate so quickly into a global pandemic.

It has been tough to watch so I can’t imagine how it must feel for the many businesses that have had to close their doors. It’s a stressful time in general for people, especially those with the additional worry of their business. Almost overnight, their sales have reduced significantly or for many, they have had to shut up shop completely, not knowing when they will reopen.

It’s very tough for charities as well, with many needing more funds now than they ever did to cope with the pandemic, yet their fundraising events and bucket collections which they rely so heavily on, can’t go ahead at the moment.

Amongst this adversity, a light has been shone on the positivity and strength from the people and businesses of Ireland which must be commended.

Whether it has been from looking out for neighbours, friends and colleagues to supporting charity initiatives and local businesses, there is so much good will.

Businesses that have had to close their doors are still willing to donate goods and services to those who need them most, especially for charity and to support our frontline workers.

There are so many great charity initiatives taking place right now that were established by individuals who just want to help. An example is The Push-Up Challenge, created by Emmy Coffey Nguyen to raise vital funds for the Mercy University Hospital and Mater Foundation during this difficult time.

As we wade through this difficult period, it’s important we keep positive, supporting one another as we get closer each day to better times.

Click here for a link to the ‘Push Up Challenge’

Saidhbh Sweeney - Fuzion CommunicationsSaidhbh

Saidhbh Sweeney is a PR Account Manager with Fuzion Communications: PR, Marketing, Graphic Design and Digital Marketing from offices in Dublin and Cork Design

Working from home: Coffee, skipping and a cat called Gizmo!

April 2, 2020

Heading into the end of Week Three of our #WFH and there has been a LOT of people offering top tips on “how to work form home successfully” as blog posts, infographics, downloadable white papers, illustrated series of Insta Stories and so on.

And the most successful thing that I have done to date is not read any of them!!

But I have learnt a few things about myself, which are based on nothing more than my own thoughts (and one or two are based on anecdotal observations by members of my family).

I drink way more coffee at work than I do at home, and I have access to 7 different electrical, mechanical and gravitational methods of making coffee at home, as opposed to the massive tub of half caffeinated dust/half pure crack cocaine that sits in the cupboard in work.

I have three different types of coffee beans from three different roasteries, AND I have an in-house trained barista on a COVID-19 based sabbatical on call in the front room. And with all of these amazing elements at my disposal, I have reduced my coffee intake from 5 cups a day to one, perhaps two.

I don’t know why… It’s just an observation. (I also have a large jar of Blue Maxwell House that is out of date since 2018 for emergencies!!)

Some of you may know that I am a cyclist, a commuter cyclist, I do approximately 9.7km a day, five days a week, in the sun, in the dark, in the rain, in the snow, and hot diggity, I miss it.

As dangerous as the roads are ordinarily – and they are dangerous, there isn’t a day that someone decides that either their journey is more important than my life, that the phone call is *that* important (Do drivers not know about Siri etc?), anecdotally, within the cycling community, drivers are currently being less rational, and more irresponsible at a time when really and truly they have ample room on the road to be more observant, more careful and slower – for the first time in a long long time, I am hesitant to head out (within the 2km radius, obvs.)

..So I’ve started skipping.

9am is a solid. 5:30 is a fluid.

I have saved approx €15 in the three weeks that I’ve been working at home by not buying lunch (I get one lunch a week from the Sandwich Stall in the English Market. Go there, thank me afterwards. And you will), but I spent €9 on ice creams in one go on a post-work walk (within the 2km radius, obvs.) the other day with some of my kids.

So I reckon that in the long run it will cost me more to be at home. Are ice creams tax deductible?

We have two cats. One is Lou. That’s an abbreviated name, which is short for Lucifer.

The other is Gizmo, who has a bionic leg from an accident involving a fence and, well, her leg. And she has become my Study Buddy. She sits up on the chair behind me, purring like a bloody Honda Goldwing.

Don’t tell anyone, but I enjoy her company!!

Finally, a note on the IOT.

I have a Sonos Speaker system. They are fantastic speakers. Loud, bassy, clear and bright. but when you are listening to Drum and Bass and you get a phone call, it’s a juggling act that Fosters Circus would be proud of, for me to take the call, find the app that controls the speakers, greet the person on the phone, scramble to open the volume control on the app, turn the volume down, NOT up, and carry on like the true, professional that I am.

So… how’s working from home going for you?

Jonathan

Jonathan Leahy Maharaj is the Creative Director of Fuzion Communications who are a full service agency with offices in Dublin and Cork, offering Marketing, PR, Graphic Design and Digital Marketing Services

 

Not all heroes wear capes, some wear a press badge.

March 27, 2020

Media

I am very proud of Ireland and how we are responding to the Covid-19 pandemic.

Doctors, pharmacists and nursing staff are heroes and showing up to fight this crisis day in, day out, Ireland Vs Covid. As our Taoiseach said, “not all heroes wear capes”. Corny, but also very true.

The less championed hero is the media.

The Irish media are doing a stellar job. Behaviour change is essential in Ireland’s response to this pandemic and the press are key to this. They are the ones that set the tone and keep the message relevant and fresh in the public’s mind. Wash your hands, don’t touch your face, keep your distance.

The media are also front line workers and putting their health and in some cases, lives, at risk in order to save lives.

On top of all of this, they have been forced to learn new ways to do their job.

From Newstalk’s Ciara Kelly reporting from her hot press, Claire Byrne hosting her show from her garden shed while at home suffering from Covid 19, to Ryan Tubridy presenting the Late Late Show to an empty audience.

This is all a stark reminder of the new reality of our lives. News media has been forced to work remotely and adapt and innovate in ways they never have. Print newspaper teams are working from home and are still managing to deliver breaking news and put together a daily paper from multiple locations.

Who said print news is dead and can’t adapt?

These are unprecedented times, and we all need to become accustomed to a new way of living.

It has been said several times that this is the calm before the storm. It is possible that we may all forget the new behaviours that have become our new normal as we settle into new patterns and routines. We may stop singing happy birthday every time we wash our hands. We may forget that touching our face is not allowed, or get sick of staying inside in a few weeks.

But it is the media who will ensure this does not happen by reinforcing the message and continuing to remind us that this is a marathon, not a sprint. We must all play our part.

The next time you are washing your hands for 20 seconds, think of the heroes reporting from around the country who are making sure you don’t become complacent and are who are literally saving lives by helping a nation to change its behaviour. The media play a key role in our society, and this crisis demonstrates that.

Not all heroes wear capes. Some wear a press badge.

#JournalismMatters

Ciara Jordan - Fuzion CommunicationsCiara

Ciara Jordan is an Account Director with Fuzion Communications and she leads the media training team, from our offices in Dublin and Cork.

Top tips for Remote working – for leaders and their teams 

March 26, 2020

Working from home

If you are fortunate enough to be able to work from home during this time, we wanted to share with you a few top tips to be as productive as you can be and also bust a few myths about working from home too. 

In a lot of companies the idea of remote working can seem daunting and a lot of people are very skeptical of it. “How do you know people aren’t slacking off?” is a common question people ask when the topic of working from home comes up. But effective remote working starts at the top with the leaders. 

There is a perception that if you can’t see your team working, then they are slacking off but any worker regardless of where they are working from can slack off if there isn’t proper communication in place. If someone understands clearly what work they are responsible for and works accordingly, they should be able to get the job done no matter where they are located. 

So the first tip is of course Communication! 

Communication is key. 

Offline working – A lot of remote workers might feel they need to constantly be online and show they are working at all times but if you need to delve in to a big task – communicate this and let your team know you might be offline working on a project for a few hours, add it to your calendar or your chat status. 

Speak in person – Hold a catch up call with your team and keep in touch, it’s not as easy to have a quick chat with your co-worker when you’re working from home but it doesn’t mean you shouldn’t. Check in with your teammates and see how they’re getting on – just make sure to brush your hair before the video call! 

Chat tools – Use chat tools like Google Hangouts, and Zoom. These tools can really make working from home and communicating with your team a lot easier. 

Track your workday as you normally would – set tasks and take breaks.

Task planning – It’s really easy to get distracted when working from home, so assign yourself a few big tasks you need to get done that day and try your best to get the worst one out of the way first.

Take your breaks – Working alone at home can be hard so take a coffee break/lunch break as you normally would – walk away from your work station/go to a different room and take a break, pet your dog, talk to you mom, call a friend, go for a walk or maybe even do a quick stretch but be sure to assign yourself a time to come back to your desk at, as it’s very easy at home to take too many breaks and get distracted so keeping yourself accountable will do wonders for your productivity. 

Remote working

Get dressed and set up a workstation away from your bedroom if you can. 

Sitting in your PJ’s all day will not help your productivity…as tempting as it is! 

Fuzion Cuppa

Create a remote team culture

Your company culture doesn’t have to take a hit during this time. Implement a fun way to stay in touch with your co-workers. For instance here at Fuzion we have our Fuzion Cuppa everyday at 11am where we make a cup of tea/coffee and catch up with our colleague and see how everyone is. This is a fun way to let everyone know it’s business as usual and we’re all still staying connected with each other. 

Exercise 

If your day looks something like bed to chair to couch to bed then make sure you get outside and get some fresh air and some steps in. It’s not only important for you to get some exercise, but it’s also important for your mental health to get out of the house at least once a day. 

Have a dance party at home(sure nobody is watching anyway!!)

Know when to log off 

This can be one of the most challenging aspects for remote work, as the world is becoming increasingly connected but it is important to develop a habit of setting a time when you officially “log off” for the night. 

And last but not least: 

Embrace the perks of working from home. 

This is a tough time for us all, but if you are able to work from home enjoy the positive side of it. No morning commute, endless cuddles with your pets, nice views, midday dance parties, the memes, the tiktok’s, more time spent with our loved ones – the list is endless!

Michelle

Michelle Harrison is part of PR team at Fuzion Communications, working from our Dublin office

Social Media and Punk Sanitiser in the time of Coronavirus

March 24, 2020

Punk Santiser

For years, we have been encouraging small businesses to build a social media presence through our training sessions, client meetings and even networking events.

This is now that time where having that online presence can be really useful for your business. We’re being encouraged to socially distance, which all of our team are doing by working from home, but if you’re a retail or hospitality business who relies on face to face customer interactions these coming weeks are going to be hard to manage.

Here are a couple of simple tips that might help you:

Don’t Hide!

Up until now you might be afraid of saying the wrong thing, so you’ve been keeping your head down – now is the perfect time to make the most of your social media presence. Your audience want to hear from you so they can understand what’s happening with your business at this time.

Engage

Engage with your customer base by communicating your messages but also listening to their queries and empathising where possible. Let your customers know what your business and your team are going through and even share the positive things that you are witnessing in your community – we need hope! 

What you can say?

Spend a bit of time to figure out what the messages are that you want to share online, whether it’s that you can offer an online service, deliveries or a call & collect service.  Your audience at this time are looking for authenticity so don’t be afraid to share a message that might be personal, it will help humanise you and your business.

Tip: We always advise before jumping in that it is best to do an exercise with your team to decide what the key messages of the business are – your content should deliver on these key messages, which is a great way of keeping you on track.

Empathise

Before posting always try to put yourself in the mindset of the reader – people are in unusual circumstances, many of them are worried and try to take this into account when you post.

Is there a way you can help?

Your business may not feel like it’s relevant at the moment but is there anything else you can offer your followers or your community?

A fantastic example of this is many of the distilleries across Ireland and the UK who are now making much needed hand sanitiser to provide to the HSE and the NHS.

Is there any way we can help?

If you need a hand to get up and running let us know and we can get you trained up with a training session online.

For more social media advice keep an eye on our channels over the coming weeks, as I’m sure to have much more to say now that I’m trapped indoors!

Be safe..

Alma Brosnan Social Media Consultant, Fuzion CommunicationsAlma

Alma Brosnan is a social media consultant with Fuzion Communications who operate from offices in Dublin and Cork and sometimes from home!

Just call me Sarah!

March 23, 2020

Sarah Connor

I love a good apocalyptic film – correction – I even like the bad ones!!

I hate the gory bits, where instead of the Covid-19 virus, it’s flesh eating zombies coming to harm us, or a Robot from the next Century, but what I do love is seeing how ordinary people, like you and I, cope with whatever is thrown at them.

Worldwide pandemic, mass unemployment, billions self isolating, panic buying, some healthcare services in doomsday scenarios.

We are all in that “movie” now – so how are we coping?

Can we be the superhero, the Rick Grimes (Walking Dead) or the Sarah Connor (Terminator) for our business? 

Here is how I am becoming my own Superhero:-

  • Checking in with my really great team to keep them together and motivated while working remotely. It’s lonely working on your own so we have found some fun ways to stay connected. Check out our Twitter feed @FuzionComms to see for yourself,
  • Make decisions not based on emotions but on what’s good in the long run for the business, the team and the clients
  • Take solid (fighting) advice from people I trust, both colleagues and other business leaders
  • Constantly check in with my clients – I want to be there to fight in their corner – so we walk towards the dawn together when the nightmare/film is over
  • Look for Opportunities for Fuzion and for our clients – it’s a great time for taking a fresh look at business, how we do business and how we tell our story
  • Check in on my friends and family – let them know I love them and I’m there for them – even if I can’t hug them in person
  • Stay healthy, happy and safe – so I can be strong and fit for whatever curve-ball the “script” throws at me

If you are a business owner, feeling on your own with things, you need to put on your gloves and come out fighting and be your own Superhero. 

If you need help, call me, I’ll be in your corner 🙂

Deirdre 

Deirdre Waldron - Network Ireland PresidentDeirdre Waldron is the founding partner of Fuzion Communications

Fuzion are a Marketing, PR and Graphic Design firm with offices in Dublin and Cork, Ireland


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