Author Archive

Brand reputation and consumer’s expectations.

October 11, 2021

It is quite clear that the pandemic hit industries and brands in diverse ways. Many organizations saw their budgets being cut down to half or nothing, conferences saw a move to digital stages and social justice movements such as BLM were in the spotlight more than ever before. This pivotal moment in history had led to a shift in the way brands interact with consumers.

A new study from FleishmanHillard examines the gap between consumers’ expectations and brands’ actions: 64% of consumers believe that a company is more authentic when they communicate about their behavior and their impact on society and the environment, instead of the benefits they offer to their customers.

The study also shows how 47% of consumer perceptions about a brand are driven by customer benefits, while 53% of consumers’ perceptions are shaped by social outcomes such as better environmental practices within the organization or the way a company cares about its employees, and management behaviors like acting ethically and responsibly.

An example of a troubled relationship between brands and consumers is the case of Wetherspoons, the company that owns pubs and hotels across the UK and Ireland. In this case, the Government ordered the closure of pubs in March 2020, and owner Tim Martin refused to pay employees until the Government reimbursed the company for the losses. Furthermore, he encouraged employees to find employment elsewhere, such as in Tesco supermarkets. This is a clear example of how a company is showing in their communications their lack of care towards the impact they have on employees, and on society.

On the other hand, a brand that keeps demonstrating how to marry consumer expectations with the brand’s activities is Nike. Days after the release of the horrific footage of George Floyd’s death in May 2020, the company launched an ad with a variation of their famous tagline. It went from “Just Do It” to “For Once, Don’t Do It.” This simple change in their communications delivered a positive sentiment across their customers regardless of income, age, and ethnicity.

These two examples represent the two sides of how companies can impact society.

Brands are now expected to be proactive to be part of the solution, not only part of the conversation – Issues such as racial inequality or climate justice will need to be at the forefront of any company’s communications strategy.

According to IBM’s research, 71% of consumers will consider transparency one of the most important brand attributes.

Knowing this what are you doing in your business to communicate better?

Patricia

Patricia Perera is a Communications intern with Fuzion Communications 

Ray-ban Stories and some Social Media updates

September 27, 2021

Can you believe we’re nearly at the end of September already?

This year has flown by especially with all the changes social media companies have made so far! Twitter introduced Fleets (their “Stories” knock off) and took it away just as fast, Instagram have decided they’re no longer an image sharing platform and TikTok continues to grow as fast as ever.

Instagram has given us a cheat sheet into how Reels work… Except there’s no real tips in there!

Mainly just keep creating content and engaging with other Creators and Reels. The most interesting titbit from it was if you watch a Reel and then go to the audio page to create a Reel based on that audio, they’ll reward you by pushing it out to a larger audience. However, in that instance you’d need to be ready to go straight away and not create pre-prepared content so it really depends on how comfortable you are with your social media strategy!

In more Reel(s) news (you can really tell they’re desperate to get people using it instead of TikTok!), they are currently testing a “Stories Montage” where users will be able to convert their Instagram Stories into a Reel… An interesting move considering they don’t want users sharing content from their feed to Stories and now they’re encouraging sharing from Stories to Reels? Bit of an odd one!

Twitter is starting to put a bit of effort into business/professional accounts with new “Professional Profiles”. It’s still at the invite stage so not available to everyone yet but once it is, it will enable businesses/brands to showcase more business information in a dedicated, additional profile space in the app. As you can see from the image below, it adds new display elements to your Twitter account, including a business location listing (which people can tap on to open in Google Maps), hours of operation and contact info, all in a new space beneath your main profile. Is this their attempt to move a step closer to a Facebook business page?

LinkedIn continues to see record-high levels of engagement, and are now trying to capitalise on that as best they can. They now have finally introduced Articles for company pages, making it much easier for businesses to now share blog content within the platform and to boost their engagement through users reading the “blog” and staying on LinkedIn. I’m looking forward to see how company pages make use of this new option!

And last but not least… Facebook are at it again!

Following Google and Snapchat, they’ve now introduced their own Facebook glasses. However, taking an interesting twist on it, they’re working on these with Ray Ban so the official name for these smart glasses is actually Ray Ban Stories.

Maybe because from a branding perspective, having Facebook as the leading name on it would lead to people getting worried about privacy as well as not being very cool! They have come out to say that the content will not be automatically uploaded to Facebook, the user will have the option to edit and choose what they want to post to either Facebook or Instagram. But with Facebook, who knows how any of the information recorded will actually be used to advertise and target users. I will say, as someone who genuinely loved her Snapchat glasses… I really want a pair of these, they look so much trendier!

Alma

Alma Brosnan is part of the Digital Marketing and Social Media Consultancy team at Fuzion operating from offices in Dublin and Cork in Ireland.

Clarity – is it too much to ask for?

August 30, 2021

There’s a saying I like – “any fool can make simple things complicated; it takes a genius to make complicated things simple

Communicating clearly can be surprisingly hard work. Clarity of communication drives action. Get it right and the right message is delivered and understood, the expectations are set. Clarity can dictate how we create and build relationships, trust and credibility.

Get it wrong and you have confusion, frustration, and mistrust.

Take, the recent chaotic scenes at Croker for the All Ireland hurling final. Stunned and confused, I sat in front of the telly watching thousands of unmasked fans sat side-by-side, as one, shouting, cheering, celebrating. Was I watching a rerun of ‘Reeling in the Years‘?

The anger, frustration and outcry from the entertainment industry that’s been left dormant for 18 months was to be expected. The rest of us were left confused and questioning the logic of the public health guidelines in place.

Where was the consistency? How was it fair? How could it be justified? It couldn’t. The Government’s credibility took another painful blow.

It came as the dust was just beginning to settle on the controversy surrounding the Tánaiste’s attendance at an outdoor event at the Merrion Hotel a few weeks earlier that had the hospitality industry up in arms. The Tánaiste felt he “probably” didn’t breach guidelines. The Taoiseach admitted the guidelines weren’t clear. And the expectations of everyone else were thrown up in the air.

At the core of all this frustration, anger and controversy was clarity. A lack of it.

To be fair, it would have been next to impossible for the Government to maintain effective and clear communication throughout a prolonged, complex and ever-changing pandemic. But these were heavy hits to take.

Undoubtedly, a level of credibility will be clawed back with the promised roadmap out of lockdown due in the coming days – clarity, which is all the public, the entertainment, the hospitality industry etc. need and are asking for.

The take home here is the importance and need for clarity and what can happen when you don’t have it.  

A few quicks tips for clear communication:

  • Define the purpose of the communication
  • What outcome do you want from the receiver of the message – set expectations
  • Be specific – The more specific you can are, the less chance there is of a misunderstanding
  • Be clear, concise, and consistent
  • Choose your words carefully – Don’t use big words when small ones will do

Remember, clarity in communication is in everyone’s best interest.

Aoibhinn

Transition from college to work. Thor and the things that nobody told you!

August 13, 2021

There’s been so much written about the beautiful years of college.

However, many seem to forget to tell you about the transition from college to work and how it can impact graduates on their mental health.

So, you’re right there in the final semester, you can even see the silver lining but now let me guide you through the turmoil of emotions that are coming your way!

Once you get your final results you will feel like the new Steve Jobs (or Thor), flooded with emotions of achievement and pride. The world is your oyster!

My Advice:  Write yourself a note to remind you about this wonderful achievement and how it made you feel (because ……you’re going to need it later!).

Now here are the three main stages that I experienced:

Round 1: Post-Graduation Depression.

It’s been years studying late at night, meeting up with your team for projects, many reports submitted, and so on. And now what?

You might start feeling stagnant, anxious, or even depressed. This is when the grieving process begins, grieving for a period in your life that is gone.

My advice:

Give your brain some time to adjust to the new situation. Accept those feelings and let them go.

Round 2: The Job Hunt & Rejection.

Once the post-graduation depression is over, you might start with the job hunt filled with ambition and passion. Your resume is the hammer to your inner Thor!

But here is when the rejection game happens. You might apply for five jobs a day and get ten rejection emails in exchange (ok, those maths don’t work, but trust me, it will feel like that).

The brain will wander and the negativity will set in and a possible guilt trip will start. Am I not good enough? Why didn’t I go to the career services in my college? And so on.

My Advice:

Don’t take the rejection personally. Take a day or two when it gets too much to reconsider your approach and adjust.

Also here is the moment to read the note you left for yourself when you finished your degree, and remind your inner Thor that you’re the God of Thunder, the All-Father and King of Asgard, and Son of Odin (well maybe not that, but you can try with the God/dess of TikTok, The All-Father/Mother of Buddy (your dog), king/queen of your cul-de-sac and son/daughter of Finbarr & Mary!

Round 3: New Job & The Imposter Syndrome.

Eventually, you get a job, and just when you think the whirlwind of emotions is all gone, here is when the final round kicks in.

Do you feel like you don’t know what you are doing? Do you feel like everyone else is smarter than you?

Don’t worry, it happens that often this “feeling” or condition even has a name, ‘the Imposter Syndrome’. It is based on an internal belief that you are not as good as others perceive you to be.

My Advice:

Avoid comparing yourself to others and be brave enough to question your own thoughts. Most likely they are not real, but just that little voice in your head.

Now, and after all this experience I am proud to say that I got the job that I wanted.

Just one week in Fuzion Communications and I already realised the great value the company places on being brave and ambitious. Which it is exactly what my inner Thor taught me during my journey.

#WinHappy as we say in Fuzion!

Patricia

Patricia Perera is a very bright, insightful and intelligent person who has just joined the Fuzion Communications team and begins her career, starting as a Communications intern with a fantastic future ahead!

Note from editor:

Thank you Patricia for reminding us what it is like for anyone at the beginning of their career, trying to get a start in a fog of disappointments.

Starting a new job during the pandemic!

June 16, 2021
Sarah Hayes - Fuzion Communications


So, you’ve made the decision to leave your job and start a new venture from home during the pandemic?

Firstly, congratulations!

Making the leap from one job to the next is never easy but particularly when you’re starting from your home. It adds another dimension to first day nerves knowing that you may not meet your new colleagues for weeks or maybe even months. Of course, working remotely has its benefits and comforts – particularly, when you have the support of your family and friends quite literally around you but it’s certainly different.

I’m a good few weeks into my new role with Fuzion Communications as a Junior Account Manager and thought I’d put together some tips that I’ve learned on how to start a job remotely during the pandemic. So, whether you’re someone who’s like me – just having started the job – or you’re thinking about making the leap, then this one is for you.

Tip number one – dress to impress:
It’s definitely something that sounds obvious but we might forget – make the effort and dress to impress when you start. One of the biggest aspects that I’ve found is trying to figure out the culture of a company without the luxury of having a desk buddy to guide you. Start as you mean to go on by popping on that nice blouse or blazer – not only will it make you feel good but it’s easier to have to dress down than up once you figure out the dress code of an organisation with working from home.

Tip number two – set up one to ones with your new team:
I think one of the biggest downfalls to working from home when you’re starting a new job is that you don’t get that personal time or kitchen chit-chat with your new colleagues. So, I’d definitely recommend setting up one to one calls to have a non-work related chat with your new colleagues. Fortunately, Fuzion was fantastic and had these set up for me before I even started and they truly made all the difference. If it’s something your manager hasn’t organised for you, take the initiative and do it yourself – grab a cup of coffee and get to know the people you’ll be working with!

Tip number three – keep your camera on:
You might be coming from a culture where having your camera off is the norm but when you’re starting in a new job, I’d highly recommend keeping that camera on. Let your new colleagues get to know what you look like and make sure to always introduce yourself on calls. It can be pretty daunting because as we all know, Zoom calls can be hectic but make your presence known. I’d also suggest putting a profile photo on your emails so that other people in the organisation can get to know you too.

I think the general theme that I would say is important when you’re starting a job from home is to be proactive – organise those calls, turn your camera on, make your presence known and most importantly, be proud of yourself because starting out anywhere new is difficult… never mind from the home! Give yourself time to settle in and just observe your colleagues in order to get to know the culture of your new organisation.

Good luck in that new job!

Sarah

Sarah Hayes is an Account Manager with Fuzion Communications, who has recently joined us from Tourism Ireland.

When passion meets work, work becomes a hobby!

June 8, 2021

Ever since I was a young child I loved creating things.

Drawing pads, colouring pencils, glue and scissors were my best friends. I was one of those kids that was never bored and always felt like there weren’t enough hours in a day to do everything that I wanted to do and bring all my crazy ideas to life.

I was keeping myself occupied making cardboard furniture for Barbie dolls, big cardboard houses, cars and trains for me and all the kids living in the apartment blocks nearby. I even made sure that each of them had a name and badge like real cars did, except they were all made up by me. When I think of it now, they were very similar to the cardboard colouring houses that a lot of supermarkets were selling lately to keep children busy during the lockdown. If there was such a thing as Covid back then I would have made a fortune on them!

When I was 10 I started making exercise books for young children. They included colouring pages, crosswords, handwriting exercises and anything else I could think of. I used to “design” and draw every single page of the book by hand and get it photocopied so that I could give a copy to all my neighbours with young kids.

When I got older I got more into drawing, painting and writing. I have a collection of short stories and poems that I wrote as a teenager. My creativity had no limits and I had this never-ending urge to express it in every possible way.

My brain never takes a break and is always “on the go”, constantly coming up with new ideas. I wish my body didn’t need any rest so that I could work on them and bring them to life as soon as the light bulb lights up in my head. It’s so frustrating when you want to do so many things and your body refuses to cooperate!

When I was finishing secondary school and needed to pick a career path, I had no doubt about what to choose. I picked the Visual Communications course in Cork Institute of Technology and loved every single minute of it and when I say every single minute I really mean it… that also includes all the sleepless nights that I spent working on college projects in order to meet the deadlines. Nothing beats the feeling I got the following day when I was treating myself to a delicious hot chocolate, minutes after handing in the project that I worked on until 5am that morning! It felt good because I knew I put all my heart into it and the satisfaction I got out of it was stronger than the tiredness. 

I always knew that whatever I end up doing in life, it will have to be something creative, and so, the exercise books that I used to make as a child turned into brochures, annual reports and all kind of booklets. The cardboard cars turned into innovative signage solutions and the made up car badges’ turned into powerful and professional brands that serve clients for years. I turned my life-long passion into a way of living and the fact that it brings me money is like winning a lottery. 

I love bringing clients’ ideas to life and seeing their excitement when what I’m giving them is exactly what they needed and more.

Graphic design is a combination of art, creative thinking, problem solving and a little bit of mind reading!

As a designer you really have to tune into the client’s thoughts to figure out what they’re looking for, and a lot of the time they don’t even know what they’re looking for until you show it to them! Getting it right the first time is the best feeling ever and to get it right the first time you have to truly love and enjoy what you do. If you put your heart into something you can never fail.

Make sure that whatever you do in life, it sparks your soul and makes you feel alive.

#WinHappy

Martyna

All Figured Out

May 21, 2021

Your 20’s are strange years, some of my friends are still in college finishing their degrees, others have great jobs in different counties and countries, and a few have brought beautiful children into the world.

Although I’m only three years in, the most prominent learning of my 20’s is that there is no clear path to adulthood.!

People change, which includes careers, families, relationships and interests. I don’t think there is one single point in anyone’s life that signals you’ve entered adulthood, but believe me when I say alarm bells were ringing loudly in my head when I noticed I was receiving Dunnes Stores Clubcard vouchers in the post!

We seem to be under the impression that a simple age cutoff such as turning 18, or a celebration like a college graduation should make us feel like adults. After all, there are certain privileges that come with crossing those thresholds, the right to vote, to purchase alcohol, drive a car etc. Why do we assume that the years between 16 and 23 are the years that you must get everything set up for the rest of your life to fall in place?

I was given my first car when I was 16, a Ford Ka, a beautiful piece of engineering if you ask me.

Before even completing my first driving lesson, I was signing myself into a contract with an Insurance company for a comprehensive package coming in at €3,200 for the year. I remember the monthly payments cost €260, all my hard earned money was gone into insurance for a car that was probably worth €400! Hindsight is great though, now I can look back and be proud of myself for being able to learn to budget from a young age and manage that considerable outlay. I should really write a letter to Axa and thank them!

I know people say they don’t have it all figured out either, and that you shouldn’t worry about the future but it’s difficult when there seems to be such a structured way of doing things. School – College – Job – House – Husband – Child, it just doesn’t seem like a chain that should be broken when you’re at this age.

I love that people are learning to rebel against the ‘rules’, going back to education at a later age, not buying a car because public transport suffices, having children when they feel it’s the right time and so many more examples.

There is no clear path to adulthood and from what I’ve learned so far is… not to worry!

Everything will fall into place, I might be biased because I’ve only recently downloaded ‘The Secret’ on audiobooks so I’m really trying to stay positive about everything!!!

You should try to be too…

Heather

Heather Lordan is part of the Marketing and PR team at Fuzion Communications

Heather Lordan

How I survived a year of Working From Home!

April 16, 2021

Many of us have a variation on the story now, but in March of 2020 I found myself working from home as a full-time employee for the first time. I make the full-time distinction as I had worked for myself and on my own terms for a few years, but this was different.

Or was it?

In actuality it turned out that the lessons and good habits I had developed prior to re-joining full-time about 6 years ago, were very much still applicable.

When we decamped to our home workspaces in March of 2020 “for a few weeks” we weren’t to know what a paradigm shift it would be. At Fuzion, we had to hit the ground running as some of our clients became extra-busy, especially our design clients, so there wasn’t a lot of time to adapt. Luckily there were some quick hacks that could be applied to make for a productive and positive work from home situation. Here are some of my favourite tips that allowed me to survive and thrive in a year of WFH.

Segregate your work and home life, even if just in your head.

After all, how do you avoid bringing work home, when you work from home? Little mind-hacks can be a great help. For example, you can create a home mood or a work mood, through use of light and sound. I’ve back-lit my Mac, which is only on during work hours and I have taken our Fuzion Design favourite radio station BBC Six Music with me, which I only play during work hours.

After all, Techno Tuesday is great for focus and it just may save your life. When it’s time to stop, the Mac goes off, the lights change and I swap the radio for a playlist or TV.

A Good Workspace is Key.

Many of us kicked off last March on sofas or at kitchen tables. Try and avoid this, get a desk that you can keep just for work. Use a comfortable chair, that you can roll away at end of day. Pay attention to ergonomics as you’ll be sitting there 8 hours a day. Keep your workspace minimalist and uncluttered, distraction free. Apply the same to anything in your peripheral vision, if you can.

Remember to Stand.

Your back will thank you and your focus will thank you. Heck, if you have to, do as Haruki Murakami said and Dance, Dance, Dance. Especially if it’s techno Tuesday. Who’s to stop you? (Magic Carpet Ride by the Mighty Dub Katz is on the radio as I type, be right back).

Choose to Commute.

Take a walk in the morning or the evening straight after work. As much as you might think you don’t miss a commute, the post-work exercise helps reset your brain. Take a camera with you so that you’re always watching out for a good photo and engaged with and interested in your environment, even if you walk it every day. That’ll also help you stretch your eyes after a day of staring at a screen. Some days do the route in reverse! Every bit helps.

Keep good work practices.

Filing, admin, communication. Manage and track your time, keep notes to mitigate the COVID brain fog. Use tools that suit your new work environment. Whether for note taking, collaboration or file transfer. Don’t have a NAS server? Use Google or Dropbox or other collaborative file sharing tools to ensure that your shared files remain in a central location and are always up to date.

Have a department chat group or Slack (we use Google Chat). It’s great for quick questions or a bit of idle chit chat (not to be underestimated).

Get up, get dressed!

Get dressed for work every day, even if you’re only going to be seen on Zoom. If you have to plan what to wear the night before, you’ll instantly feel organised the next morning. Pride in your appearance is great for instilling some positivity and good for your mental health. The ritual of getting ready is familiar and helps you get in a work frame of mind. Don’t worry too much about dress code, but dress in a way that makes you feel good and ready to have a good day.

Watch your breaks

Have a good breakfast and stick to your lunch breaks. Taking breaks is important, even if to stand up and step out of the room. Don’t overdo the breaks either, remember you are at work and if you’re a designer too, you’ll know it ruins that sense of flow we so often need.

Don’t be a hermit

Network, stay in touch with peers, whether via social media or otherwise. Use organised feeds to ensure you’re getting enough good news and inspiration. Avoid doom-scrolling on social media by making lists that you can check in on. If you’ve to catch up with a colleague, take a few minutes extra and do it by video, studies have shown the positive effects of that level of human engagement (see wired article TBC). Even a short DM chat to touch base with a colleague can help your team grow.

Make time for the team. At Fuzion we have a semi-formal Monday morning catch up and briefing. At week’s end it’s Fuzion Friday – which is as informal as you get and a nice way to finish your week. When you’re out for a walk, arrange to meet a friend for a coffee or a chat, even just to feel normal. Especially if you live alone. Just because you’re WFH doesn’t mean you have to be be a hermit.

Be flexible.

For some people. Standard office hours won’t always work when you’re at home. Small people (children) and home life can interrupt. Plan your work when it’s practical, even if that’s earlier in the morning or later into the evening. Enjoy the flexibility, rather than fighting against it.

Take pride in achieving that balance.

Sh!t Happens

Remember, sh!t happens and it’s rarely the end of the world. If the server goes down, your Zoom will only show you as a cat, or a colleague can’t find files at the last second, don’t sweat it. You’re all doing brilliantly. We ARE all in it together. Stay positive. Positivity is contagious.

Thanks for coming to my TED talk!

Mark

Mark Kenny is a Senior Graphic Designer, part of the Graphic Design team with Fuzion Communications who provide a full print and digital design from offices in Dublin and Cork.

While it’s not guaranteed, it is possible

April 8, 2021

At Fuzion we strategically think about our approach to media opportunities and look for the best possible way to tell our clients’ story. While we cannot always guarantee national blanket media coverage with every story, that doesn’t always stop us from trying…

CRY Ireland has such a powerful story and Fuzion has been working with them for almost six years to help tell this in the best way possible while increasing awareness of the charity and the amazing work that they do. This time last year, Fuzion had the idea to reach out to the “top dog” of Irish Media, The Late Late Show to see if there was any interest. (Ambitious we know!)

Almost a year later, The Late Late Show dedicated Friday’s show on the 12th of March to raising awareness of sudden cardiac death. As we worked more with the producers of The Late Late Show, the more they bought into the story of CRY and quickly realised how valuable the work that they do is. The show featured CRY Ambassador and Downton Abbey star, Allen Leech, Model and jewellery designer Emily MacKeogh and Founder of CRY, Marie Greene with each telling their experience of losing someone to Sudden Cardiac Death and their link to the charity.

With CRY’s major fundraising events being cancelled due to the pandemic, not only was the charity’s revenue adversely affected but so were the families of CRY. Many families that have lost someone to sudden cardiac death were left in isolation without the support of friends and family. Often, communities used regional fundraisers for CRY as an opportunity to come together in support of losing someone in their community. Many now left to grieve alone.

Over the last year CRY have been working vigorously to improve their family support services including the development of an all-island helpline. It was estimated that it would cost €150,000 for CRY to continue providing their cardiac screening and bereavement services for free over the next three years.

From the Late Late Show segment and the media coverage that came with it, CRY managed to reach their goal and more, raising over €155,000, while also reaching many homes who weren’t aware of the charity, but had lost someone to sudden cardiac death.

When the idea came about to pitch into the Late Late Show, we could have never imagined the amount of support CRY would receive and we are delighted to be a part of the footwork that helped achieve this. No idea is too big and we always try to reach for the stars with our clients.

While it’s not guaranteed, it is possible!

Note: A huge thanks to the fantastic team at The Late Late Show for taking the time to listen to us, for understanding how important the work of CRY is and for working so hard to deliver this message to viewers of the show – you have made an incredible difference to so many people that are supported by CRY.

Niamh 

Niamh Lawlor is an Account Executive with Fuzion Communications, a full service PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork.

Social Media Updates and Trends

March 22, 2021

It’s been a busy year for social media platforms so far!

From sea shanties taking over TikTok to newish platform Clubhouse gaining traction and our great friend Trump getting banned from every social media platform – remember that? It feels like forever ago!.

Social media is still as prevalent as ever and necessary for businesses to help build their online presence and we can help keep you focused and up to date!

We offer training to help create focused social media strategies and plans and then specific, bespoke training on the relevant social media platforms for individuals or teams to execute that strategy.

(Click here to learn more)

Facebook just can’t help getting into hot water these days… Their most recent foray into angering everyone has been to ban Australian news publishers from the platform after a disagreement with the government there about some new commercial and payment rules they were introducing.

They have finally come to an agreement or compromise depending on how you’d like to look at it with the Australian government including 4 amendments to their new Media Buying Code which should give Facebook more time to negotiate with the separate media publishers in Australia. It’ll be interesting to see how this progresses and affects worldwide news publishers – one to keep an eye on!

Remember the panic in January when WhatsApp announced they would be changing their terms of service and everyone started downloading Telegram and Signal? They’re currently launching their second attempt to update their terms and conditions but this time making everything much clearer to avoid any backlash. This change in no way affects personal accounts, it is only meant to make business to consumer conversations easier and they’ll be adding the below banners in the app to ensure their customers of this.

Instagram are continuing to try and make Reels popular within the app. Their newest move is to limit the reach of people repurposing their TikTok content to encourage creators to use the Reels software to create their content. However the TikTok sharers have figured out ways around this by removing the watermark… It’ll be interesting to see how this progresses. I personally find that the content on Reels is about two weeks behind a popular TikTok trend, so if Instagram can use this new content creation effort to force users to create original content, it might start making the platform more engaging!

In other Instagram news, they have just announced that they’ll be expanding the amount of people who can participate in a “live” stream calling it “live rooms”. Now the person hosting can add up to the three more guests to contribute to the stream, which could be very useful for businesses looking to engage with their followers and their online community. An idea could be to host a “live” with three other accounts that could give valuable insights to your followers and through this your Instagram account can build itself as a leading voice within your community.

For more information click here

Are you sick of every platform jumping on the “Stories” bandwagon?

Well, it looks like they’re here to stay so get used to seeing Fleets, LinkedIn Stories and soon Story Pins will be coming to Pinterest!

Do you use Tweetdeck to monitor Twitter and schedule your Tweets? There’s a rumour that they’re looking into charging for this very useful tool so just keep an eye on our social media for an update on this because it’s the one tool I can’t do without!

To stay informed of any social media updates, keep an eye on our @FuzionComms and @AlmaBrosnan Twitter accounts, as we’ll be sharing any new information. You might also tune into our latest Win Happy social media episode with me, Ciara Jordan, our Head of Communications and Greg Canty (the vocal one, who you all know!) where we discuss these trends and censorship online.

Until next time..

Alma

Alma Brosnan is part of the Digital Marketing and Social Media Consultancy team at Fuzion operating from offices in Dublin and Cork in Ireland.


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