Archive for the ‘Communications’ Category

Our German Crisis Communications Partner, Engel & Zimmermann

May 17, 2021

Fuzion Communications are part of a European crisis communications network with the core purpose of providing clients with a network of experts in crisis communications should a pan-European issue occur.

The Crisis Communications Network is an association of European owner-managed PR agencies with unrivalled expertise in Crisis Prevention and Communication. As independent agencies it is highly flexible and is able to react immediately to clients’ needs and where necessary co-ordinate across different jurisdictions in Europe.

At the time of writing there are experienced agencies in 11 countries as part of the CCNE.

To give you some insight into these international partners we have asked each of them to give us some information about their business, the local “hot topics” and their general approach.

We start off with the founding partner of the CCNE.

Here is some information about our German partner agency, Engel & Zimmerman.

About them:
Engel & Zimmermann was founded in 1985 in Munich. Nowadays the owner-run consultancy has a second office in Osnabrück (Lower Saxony) and works for more than 60 companies as regular consulting clients. 50 employees take care of mostly midsized companies.

For these clients they set up systematic crisis prevention, e.g. training for the staff with camera-based media training, workshops for the crisis management team or risk analyses. When a crisis occurs they develop effective communication strategies and talk as spokespeople on behalf of the client to the press.

Engel & Zimmermann specialise in working for food and beverage producers, which account for about half of their regular consulting clients. Furthermore, they deal with compliance and cyber breaches for companies from various industry sectors.

Crisis Communications in Germany:
Communications is very challenging in Germany these days. They observe that social media and corporate communication departments in many companies are not well prepared for sensitive communications with the general public. One of the big topics they identified is that companies are struggling with what they refer to as identity politics.

Many of them are completely overwhelmed and need help in developing an attitude or position concerning political and social issues (e.g. racism and gender diversity), which is accepted by all of their customers. It is more and more obvious that no company can be unpolitical any longer. The reason why Engel & Zimmermann has so many clients from F&B is that this sector has been highly criticised in Germany for many years now. The expectation is that this development continues in the future.

Broadcast media, NGOs and parts of the general public have a huge focus on product quality problems, the use of additives and artificial flavourings or general consumer deception. Against this background, many F&B companies are under permanent pressure and communication mistakes have to be carefully avoided.

Their Approach:
From their perspective, crisis communications is a strategic and long-term task. They are convinced that systematic crisis prevention should be practiced by all companies, which is their groundwork for every kind of effective communications in the case of a crisis. They are available for their clients 24/7 and also help them with current issues. Because of their strategic approach they also believe that and crisis should be precisely analysed in the aftermath. They consider their strategic approach to be a holistic one – from crisis prevention to ad-hoc crisis communications and to crisis evaluation.

The Irish Comparison

While the basics that we follow are identical; be prepared, identity potential risks, have a plan, have a great, experienced team that can handle a crisis and a client team that is trained to handle media with support – it is clear that there are special conditions in each country that you need to be aware of if you are dealing with a crisis and it is at these times that you need a local experienced, agile partner to help you navigate these challenges when they occur.

If you would like any information about our crisis communications service or the Crisis Communications Network Europe feel free to contact me at deirdre@fuzion.ie.

Deirdre

Deirdre Waldron, founder of Fuzion heads up the Crisis Communications team, which operates from offices in Dublin and Cork, Ireland.

Crisis Communications & Lessons to be learned, The Ill Fated Announcement of a European Soccer Super League

April 23, 2021
European Super League

The announcement of a new Super League for the top European soccer clubs, was one of the key news stories breaking this week across Europe and here in Ireland, even overtaking pandemic media coverage – a very welcome distraction for most!

It was an emotional issue for soccer fans and pundits across Europe – and a textbook communications disaster unfolding on a global stage.

Here in Ireland, even though the issue didn’t relate directly to Irish soccer clubs, most UK clubs would have Irish supporters clubs and reactions from spokespeople from these organisations was in line with fans across Europe – and all Irish soccer pundits and journalists were also uniform in their condemnation of the concept.  

It was very difficult for Irish media to find anyone that was in support of the initiative.  Even our Taoiseach Michael Martin expressed solidarity. 

In a Tweet he posted “I will engage with other EU governments about possible common action against this Super League Proposal. “

The reaction came as no surprise as so many people in Ireland have a strong affiliation for soccer – Irish soccer fans may have their own home team they support, but most would also have a close affiliation to an English or Scottish team as well. 

The announcement of the Super League was doomed as there was no consideration for their internal audience and when managers and players were not in the loop, the concept came across as flimsy, arrogant and ill-considered.  

In Ireland we love to forgive the repentant sinner – which is why Liverpool FC’s owner, John Henry’s apology directly to the fans “I let you down”, has dampened some of the flames at Anfield – if not elsewhere.  

“I’m sorry” – are such powerful words in a crisis.

This episode has shown once again how effective people power can be and the power of communications. 

From now on every step the football club owners, directors and football authorities take and any communication they make, must be seen to be with the fans in mind. They must be seen to be listening to fans and acting on fans wishes.  Grass roots communications and activity will be so important going forward and will help heal the wounds.

What lessons can other people in power take from all of this? 

Bring your internal audience on the journey with you. Test sentiment towards the change and adapt your messaging taking in these learnings. If making changes that will have a great impact, start with a grassroots approach and a very soft launch. Have relatable spokespeople using relatable language.

And, very importantly if you get something wrong, admit to it, communicate how lessons will be taken from the mistakes and move on.

Deirdre Waldron

Deirdre Waldron is the founder of Fuzion Communications, a full service PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland

A Clever way to use a podcast: Nano Nagle Place

April 15, 2021

When it comes to your Digital Marketing, a very clever way of making your organisation or brand stand out could be to start your own “Podcast Show“, effectively creating your own unique Media Channel to reach your target audience.

Podcasts can be a very powerful addition to your digital assets, whereby your audience get to hear from your team, hear about the important issues and how you are unique, all in your own voice. Someone listening to just one episode can be worth so much more than ‘liking’ an image on Instagram or Facebook and will create a much deeper, long lasting connection with you

Internationally, there are about 800,000 podcasts, making up almost 30 million episodes in 100 languages. Just 250,000 of these are “active” using the criteria of published in the last month. The people that subscribe and listen to podcasts tend to be extremely loyal to them and follow a listening routine.

Podcasts are perfect for the commuting, gym going demographic who want to be entertained and educated while they go about their daily tasks but can’t watch their screens and also those who are curious and want to delve into topics in a much deeper and more meaningful way.

The beauty of the podcast format is that it is so flexible and it can be used in so many special ways to do quite different jobs, from listening to an expert talking about their subject matter to even bedtime stories for children!

The podcasts can be featured on your website, included in email campaigns and used as very valuable social media content.

Nano Nagle Place Podcast

In the case of the Nano Nagle Place podcast, we were approached by the very innovative team there and they wanted to tell the very special story of the transformation of the near derelict, but hugely significant South Pres site in Cork city, to the fantastic place that they have today including a Visitor Centre, Gardens, Restaurant, Archives, Meeting Rooms and home to the Ministry, which includes the Lantern Project, the Men’s Group and the Cork Migrant Centre.

In order to tell this very special story we agreed to record a series of interviews with a large cast of very special characters and we created a podcast “Show” and a sequential series of “episodes” , each telling the story of the transformation of the place, but also providing a huge insight into the history, the characters, the personalities, the diversity, the ethos, the vision and the sacredness of Nano Nagle Place, which touches everyone that works and visits there.

In the clever series we hear about:

  • Nano Nagle’s Story
  • Life as a nun in a closed order
  • The love of teaching and the need for creativity
  • Life in inner city Cork
  • The planning and thinking behind the development
  • The challenges with the redevelopment of the old buildings
  • Planning permission, funding challenges and rebuilding
  • The special work of the Presentation Order in Ireland and overseas
  • The passion of everyone involved
  • The retirees who volunteer as tour guides and as coordinators in other activities
  • Transformational and innovative work with migrants
  • Famous Cork DJs bringing joy to migrant children through Hip Hop
  • A vision to take Nano’s work into the future

All of this story is delivered with passion by the cast of Sisters, team members and volunteers from all walks of life, who have all fallen under Nano Nagle’s spell, as you will hear in the podcast series.

We are really proud to have been part of this podcast series, all of which was recorded during Covid in conditions that were not ideal, over Zoom, in rooms with socially distanced guests and open windows, but I hope you agree they have captured the magic of the Nano Nagle story.

We were part of the planning, we created the show graphics, we recorded and edited all episodes and I had the privilege of hosting these wonderful conversations.

You can hear the first episode of the podcast series here featuring he very special Sr. Mary Dineen who said goodbye to her mum and walked into South Pres as a novitiate on a sunny day in September 1955, a closed order at the time. She tells her fascinating story in huge detail, providing a unique perspective of her life and insights into educating children from inner city, working class Cork.

Click here to hear the episode with Sr. Mary Dineen

This is just a small example of the power of podcasting, a unique way to reach your audiences and tell a story in a special way that is captured for today and for posterity.

Greg 

Greg Canty is the producer of this and other client podcasts and his own, ‘Win Happy’ podcast. We offer a full podcasting production service to clients..

Social Media Updates and Trends

March 22, 2021

It’s been a busy year for social media platforms so far!

From sea shanties taking over TikTok to newish platform Clubhouse gaining traction and our great friend Trump getting banned from every social media platform – remember that? It feels like forever ago!.

Social media is still as prevalent as ever and necessary for businesses to help build their online presence and we can help keep you focused and up to date!

We offer training to help create focused social media strategies and plans and then specific, bespoke training on the relevant social media platforms for individuals or teams to execute that strategy.

(Click here to learn more)

Facebook just can’t help getting into hot water these days… Their most recent foray into angering everyone has been to ban Australian news publishers from the platform after a disagreement with the government there about some new commercial and payment rules they were introducing.

They have finally come to an agreement or compromise depending on how you’d like to look at it with the Australian government including 4 amendments to their new Media Buying Code which should give Facebook more time to negotiate with the separate media publishers in Australia. It’ll be interesting to see how this progresses and affects worldwide news publishers – one to keep an eye on!

Remember the panic in January when WhatsApp announced they would be changing their terms of service and everyone started downloading Telegram and Signal? They’re currently launching their second attempt to update their terms and conditions but this time making everything much clearer to avoid any backlash. This change in no way affects personal accounts, it is only meant to make business to consumer conversations easier and they’ll be adding the below banners in the app to ensure their customers of this.

Instagram are continuing to try and make Reels popular within the app. Their newest move is to limit the reach of people repurposing their TikTok content to encourage creators to use the Reels software to create their content. However the TikTok sharers have figured out ways around this by removing the watermark… It’ll be interesting to see how this progresses. I personally find that the content on Reels is about two weeks behind a popular TikTok trend, so if Instagram can use this new content creation effort to force users to create original content, it might start making the platform more engaging!

In other Instagram news, they have just announced that they’ll be expanding the amount of people who can participate in a “live” stream calling it “live rooms”. Now the person hosting can add up to the three more guests to contribute to the stream, which could be very useful for businesses looking to engage with their followers and their online community. An idea could be to host a “live” with three other accounts that could give valuable insights to your followers and through this your Instagram account can build itself as a leading voice within your community.

For more information click here

Are you sick of every platform jumping on the “Stories” bandwagon?

Well, it looks like they’re here to stay so get used to seeing Fleets, LinkedIn Stories and soon Story Pins will be coming to Pinterest!

Do you use Tweetdeck to monitor Twitter and schedule your Tweets? There’s a rumour that they’re looking into charging for this very useful tool so just keep an eye on our social media for an update on this because it’s the one tool I can’t do without!

To stay informed of any social media updates, keep an eye on our @FuzionComms and @AlmaBrosnan Twitter accounts, as we’ll be sharing any new information. You might also tune into our latest Win Happy social media episode with me, Ciara Jordan, our Head of Communications and Greg Canty (the vocal one, who you all know!) where we discuss these trends and censorship online.

Until next time..

Alma

Alma Brosnan is part of the Digital Marketing and Social Media Consultancy team at Fuzion operating from offices in Dublin and Cork in Ireland.

Why is having a sense of purpose so important?

March 15, 2021
Joe Caslin - IACP Mural

Why is having a sense of purpose so important?

What is ‘purpose’ and why is having one so important? Purpose can be described as the reason for which something exists or is done, made, or used.

To me, I don’t think anyone has a set purpose for their whole life, I think it changes throughout our lifetime, naturally changing as our life ebbs and flows. I see purpose as both striving to achieve a goal and a specific outcome but also enjoying the journey while you’re on it, working towards something but enjoying what you hope you will someday achieve.

Working on your ambitions and personal goals while also potentially changing the lives of other people, is one of the reasons I enjoy what I do. Feeling like the work you do has a purpose and a meaning is one of life’s greatest joys.

I’m a strong believer in manifesting what you want in life, and last year, when I began my journey with Fuzion I wrote down a goal of mine; to work with a mental health organisation. Being a big advocate for mental health myself, I wanted to feel as though I was doing some good and helping others as much as I could in my day-to-day life; any little part I could play.

Joe Caslin - IACP Mural

When we got to pitch to work with the IACP I knew it was an account I had to work on.

Working alongside them last year and launching their national ‘Look After Yourself‘ campaign was one of the highlights of my year. From team brainstorms to reaching out to strangers, with notes in their door to see if we could put a mural on the side of their house (we’ll do anything to get the job done, us PR folk!) to reaching out to Joe Caslin and seeing his vision of the campaign come to life in a mural on Montague Lane in Dublin was an exceptional moment for me and no doubt my Fuzion colleagues too.

This campaign sought to shine a light on men’s mental health, to break the stigma surrounding toxic masculinity and to encourage young men to see therapy as something they shouldn’t be ashamed of doing, and instead encourage each other to seek help if they need it.

There is no shame in asking for help, and although there is still a lot of work left to be done to break the stigma of therapy, we do hope this campaign started a conversation and even encouraged one person to seek help.

Not only did this campaign, I hope, help others but it also helped me achieve my sense of purpose. I would consider working on this campaign not only a highlight for me but the most noteworthy moment in my career thus far and I plan to be talking about it for years to come!

Michelle Harrison , Fuzion Communications

Michelle

Michelle Harrison is part of PR team at Fuzion Communications, working from our Dublin office

Drip-feeding communications will not make us “Keep calm and carry on”

February 23, 2021

Drip feed of information

As someone who specialises in crisis communications, I know only too well the weight of words.

An Taoiseach should comprehend the added weight of his words during a crisis, and that a public comment could be “life or death” to some, but especially to those whose livelihoods are being ripped apart by this pandemic.

I refer, of course, to the vague comment made on Radio Na Gaeltachta by An Taoiseach over the weekend on the hospitality sector not re-opening until mid-summer.

A strategic approach to communications for a crisis should be constantly revised and revisited to ensure those who will be speaking to the press are advised on the best approach to filtering messages to the public and, above all, making these messages as clear and unambiguous as possible.

It seems to me that our current Government is lacking in effective strategic communications, and instead seems to be taking the “hoping for the best” approach. The mood of the country is at an all-time low, with what feels like no end in sight.

Now, more than ever, we need a leader who will speak to us directly, keep us informed, and reassure us that they know what they are doing and not hoping that leaking some information and drip- feeding communications will be sufficient for us to “keep calm and carry on”.

While empathetic leadership seems to be a foreign concept to the Irish Government, now, more than ever, we need to hear and see a true leader who communicates with us not through titbits in PR interviews, but regular press briefings and clear communication.

An Taoiseach should understand the weight of his words and the extreme consequences that they can have on those people going through what is, no doubt, one of the most difficult experiences they will have in their lifetime.

Ciara Jordan, Fuzion CommunicationsCiara

Ciara Jordan is Head of Communications with Fuzion Communications a full service agency offering Strategic Communications, PR, Graphic Design and Digital Marketing services from offices in Dublin and Cork, Ireland

Avoiding the Snowball Effect

February 11, 2021

The beauty of the flurry of snowflakes falling outside my office/spare bedroom window is magical. Yet experience, and probably age, inspire a level of concern and consideration as to the knock effects a heavy and prolonged snowfall can have.

This may be the start of the snow that we’ve been warned was coming over the past week. We’ve been braced for ‘Beast from the East 2.0’ conjuring memories of the Siberian snowstorm that shut much of the country in 2018.

Little did we know that being restricted in movement would be so passé by 2021, having spent the last 12 months in some level of lockdown and what seems like a constant degree of crisis management and “pivoting” as a result of a global pandemic and Brexit, among other things.

As head of Communications back then for Dairygold, the ‘Beast from the East‘ posed immense risks and consequences to the logistics and operations of the business.

How to reach farms to collect milk when the rural roads were impassable, what of the milk that couldn’t be collected? How to support suppliers when they needed their Co-Operative most? Not to mention, the day-to-day operations of the international business, the welfare of hundreds of staff, its processing and manufacturing sites, retail stores etc.

Business continuity kicked into action early, with planning for such scenarios already in place to as much of an extent as possible. I was proud to have been part of the business continuity task force regularly updating management, assessing risks and addressing the complex requirements of all stakeholders. Again, little did we know that orchestrating remotely with efficiency and in collaboration would become a modus operandi for so many of us two years later.

Communications, both internal and external, is critical to linking the elements together. I’m grateful to Dairygold’s management and in particular its CEO Jim Woulfe who astutely valued and recognised the role communications plays in continuity planning and situation management. They led by example on the value of communication across the business.

Underestimating the importance of communications in continuity planning and situation management is one of the biggest risks to a business that can have serious and long-term consequences to safety, operations, reputation, staff morale, you name it.

If you’re a corporate working with an agency or have communications support internally, it’s vital that you see them as your partner. If you don’t have day-to-day support, it’s important to recognise when you may need it and where to go if/when you need Crisis Communication, Litigation Support Services.

We may not always know, or need to know, the nitty gritty but it’s crucial to know enough to devise a strategy, trouble-shoot effectively and be as proactive as possible. From our perspective, business continuity planning, Crisis PR and situation management is a heady mix of proactive and reactive communications. Above all, for it to work, clear and effective channels of communication must be open.

At times we remind and reassure clients that we’ve got their back.

We’re there 24/7 to support, prevent and mitigate adverse outcomes for our clients but we can’t support if we’re in the dark. A quick call or line to your communications partner helps to identify and tease out the risks and the requirements, if there are any.

It gets the cogs turning and can be one of the most important calls that’s made. Communication is not the enemy, it’s the solution. If you have time on your side, media training is also a hugely worthwhile exercise for preparedness which you’ll hope you never need.

Whether it’s for reasons of a lack of time, clarity, silo mentality or containment, communications support can fall down the priority list and it can snowball from there...

Aoibhinn

Aoibhinn Twomey, former journalist, is an Account Director with Fuzion Communications and is part of the Crisis Communications team, offering Crisis Consultancy services from offices in Dublin and Cork, Ireland 

The Importance of Staying Visible..

February 8, 2021

No matter what way you look at it, the Covid-19 pandemic has been a trying time for everyone. But as the saying goes, ‘with every cloud there is a silver lining’ – which in my view has been the drastic business transformation and surge of digitisation that we have experienced over the past year.

There has never been a time when staying visible online has been more important for business survival.

With doors closing around the country due to the on-going Covid-19 level 5 restrictions, many businesses have had no choice but to adapt ‘from bricks to clicks’ in order to remain viable.

At Fuzion, we work closely with the Local Enterprise Offices (LEOs), to help share the stories of the hundreds of micro-enterprises and SMEs around the country with media – in the hope that it will encourage and inspire others who may be looking to start or grow their business – or for those struggling, to contact their Local Enterprise Office for support.

Through this work, I have been fortunate enough to work with some amazing LEO client businesses from all over Ireland – helping to share their stories of how they have adapted / pivoted (…..even battled) through the pandemic and how they have come out the other side with the help and guidance of the LEOs.

The LEO Trading Online Voucher has had particular impact across the country – with over 13,000 TOV’s approved in 2020…… That’s a whopping 13,000 businesses supported with developing or enhancing their online presence!

From this work, my little nuggets of advice to any small business would be:

  • If you haven’t already, contact your nearest LEO – they provide so much support in terms of business advice, mentoring and grants such as the TOV mentioned above, Business Continuity Vouchers, Feasibility Grants and so much more
  • Again, if you haven’t already – get online! A website ideally or a social media channel where you can keep your customers updated, share new products, blogs etc.
  • Try to think outside the box – now is the time to create a new branch for your business or solution for your customers – take the chance it could pay off!
  • Work on your ‘story’ in three short paragraphs & engage with local media to share your story or share via short blogs / social posts
    • How/Why you started the business
    • How your business adapted / transformed – (including any relevant figures such as online sale growth Vs 2019)
    • Any future plans that you have for your business – ie. new employees, overseas expansion, new stockists etc.
  • Good quality, high resolution photography is a must if engaging in any PR / online activity
    • Know your angles
    • Use colourful props or something that explains your business in the shots
    • Images can be taken by a PR photographer or on your smartphone with a family member or friend if taken landscape
  • Create video content – whether it’s short 30’ second “Meet the Team” videos or a “Hero Video” explaining your business proposition – it is an engaging way to reach your audience
  • If you are a sole trader or very small business – it can be an isolating place – join a network or reach out to professionals (such as ourselves 😉) if you need a sounding board or business support
  • Be consistent and persistent
    • Stay visible & keep plugging and reminding people of why you are so great and why they need your products / services!
    • Use social media advertising and Google Ads to your advantage – with so much competition online – it pays off to pay a little!
    • Connect and talk to your audience online – ask them questions and engage – you might learn something new!

Much of this you may already know – but I hope it has helped just to be reminded or re-energised your motivation!

Most of all it is important to know that the opportunity is there for those who wish to dive head first into the challenges – the decision is ultimately yours whether to stay the way you are or take the plunge!

Suzanne Meade, Fuzion CommunicationsSuzanne

Suzanne Meade is an Account Manager with  Fuzion Communications, who offer Marketing, PR, Graphic Design and Digital Marketing services from our offices in Dublin and Cork, Ireland

 

Apple and the iOS 14 Update

October 20, 2020

iOS4 Update - Heather Lordan

Apple have released their latest iOS update – iOS 14, which comes with loads of new features that make your iPhone more accessible and aesthetically pleasing bringing a fresh look to the things you do most often.

The feature I found the most exciting on the new update is widgets.

Surprisingly, Apple was not the leader in this technology, with Android using widgets for years!

With widgets you can choose from different sizes and arrange them however you like. You can also choose what to have in your widget, for example I’ve put my step counter on my home screen to motivate me to walk more each time I open my phone. There’s more you can add to your home screen widget including clock, calendar, photo, battery icon,upcoming events, reminders, temperature, activity bar, sun rise/set and so much more.

Widgetsmith” is the app that tackles all things widgets and “Colour Widget” is what you use to modify your widget with personal preferences and design. I’ve added some prettier icons to my apps, this can be done through shortcuts.

The new App Library is a brilliant addition to iPhone automatically organising all your apps into one simple, easy-to-navigate view.

Apps are sorted by category and your most used apps are always one tap away. You can also hide apps so they won’t appear on your home screen but will still remain in your app library. I think this is perfect for Deliveroo and JustEat as I don’t want to see them on a Monday morning on my home screen but I’d like to think that they’ll be there for me on Friday evening when I need them!

There are so many cool additions that I still can’t comprehend!

The new iOS 14 includes a “Home” App which allows you to manage your smart home more intelligently and securely. The new Home Kit accessory includes adaptive lighting which enables you to change the colour temperature of your lights throughout the day, face recognition for video cameras and doorbells that can identify people you’ve tagged in your photos. You can also now unlock and start the car with your iPhone!!

iOS 14 also has new ways to track group conversations as well as keeping up with your most important ones.

You can now pin up to nine of your most important conversations to the top of your conversation list, so you can easily get to them. You can also personalise your group conversations with an image or emoji. You can type a name to direct a message to someone in the group as well as customise an active group so you only receive notifications when you’re mentioned.

There’s a lot of room for personalistion with this new update, and it may also take some time to get used to the new app navigation system, but overall the new iOS update is looking really helpful and user friendly.

I hope you found this post helpful!

Heather LordanHeather

Heather Lordan is a PR and Digital Marketing Executive with Fuzion Communications, a full service PR, Graphic Design and Digital Marketing agency with offices in both Dublin and Cork.

Buy a Newspaper..

September 21, 2020

Buy a newspaper

I was delighted to get a call from my local newspaper recently to let me know they had returned from their Covid 19 closure, and asking me if I had any stories for their next issue.

The local paper has always been the ultimate in county pride – getting the graduation picture in the local rag was bragging gold dust for many’s a mammy and daddy!

Regional media is the community cornerstone, the pulse of the town but Covid 19 has changed the media landscape forever.

It was the final nail in the coffin for many local and regional newspapers that were already just barely surviving. Many were forced to close, simply because there was no advertising and zero revenue. It left many journalists unemployed.

It is fantastic to see some return, but devastating to know that several never will. What a gaping hole those well-loved local newspapers leave.

The local newspaper is one of the most valuable media outlets, as well as one of the most credible. It tells the story of a local audience from an insiders perspective.

No Facebook, Instagram or Twitter will ever be able to do this.

The role it plays is essential to our society, our culture, and our democratic reporting. The free press are the gatekeepers for our democracy. With the rise in fake news, the press has never been more important.

But, we must also remember the reality that local newspapers are also businesses.

They must make a profit to stay alive. And they won’t make a profit if their value is not seen, including their advertising value. Advertisers won’t see their value if the public and the local audience don’t read the paper.

Buy a newspaper. Our democracy depends on it.

Ciara Jordan, Fuzion CommunicationsCiara

Ciara Jordan is an Account Director with Fuzion Communications, a full service Marketing, PR, Graphic Design and Digital Marketing Agency with offices in Dublin and Cork, Ireland.


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