Archive for the ‘Media’ Category

Not all heroes wear capes, some wear a press badge.

March 27, 2020

Media

I am very proud of Ireland and how we are responding to the Covid-19 pandemic.

Doctors, pharmacists and nursing staff are heroes and showing up to fight this crisis day in, day out, Ireland Vs Covid. As our Taoiseach said, “not all heroes wear capes”. Corny, but also very true.

The less championed hero is the media.

The Irish media are doing a stellar job. Behaviour change is essential in Ireland’s response to this pandemic and the press are key to this. They are the ones that set the tone and keep the message relevant and fresh in the public’s mind. Wash your hands, don’t touch your face, keep your distance.

The media are also front line workers and putting their health and in some cases, lives, at risk in order to save lives.

On top of all of this, they have been forced to learn new ways to do their job.

From Newstalk’s Ciara Kelly reporting from her hot press, Claire Byrne hosting her show from her garden shed while at home suffering from Covid 19, to Ryan Tubridy presenting the Late Late Show to an empty audience.

This is all a stark reminder of the new reality of our lives. News media has been forced to work remotely and adapt and innovate in ways they never have. Print newspaper teams are working from home and are still managing to deliver breaking news and put together a daily paper from multiple locations.

Who said print news is dead and can’t adapt?

These are unprecedented times, and we all need to become accustomed to a new way of living.

It has been said several times that this is the calm before the storm. It is possible that we may all forget the new behaviours that have become our new normal as we settle into new patterns and routines. We may stop singing happy birthday every time we wash our hands. We may forget that touching our face is not allowed, or get sick of staying inside in a few weeks.

But it is the media who will ensure this does not happen by reinforcing the message and continuing to remind us that this is a marathon, not a sprint. We must all play our part.

The next time you are washing your hands for 20 seconds, think of the heroes reporting from around the country who are making sure you don’t become complacent and are who are literally saving lives by helping a nation to change its behaviour. The media play a key role in our society, and this crisis demonstrates that.

Not all heroes wear capes. Some wear a press badge.

#JournalismMatters

Ciara Jordan - Fuzion CommunicationsCiara

Ciara Jordan is an Account Director with Fuzion Communications and she leads the media training team, from our offices in Dublin and Cork.

2020 – Time to get Experiential !

January 16, 2020

Ardsallagh Cheese

When it comes to trends in Marketing to look out for in 2020 and beyond I think it will be all about ‘Experiential’ getting closer to the customer allowing them to touch and feel the products and services and to meet the people behind them.

We see ourselves that the noisy, over crowded, algorithm choked social media space, which not so long ago provided a fantastic opportunity to “get close” to customers is proving very challenging without substantial advertising budgets.

The social media “influencers” in the main who had a short moment in the sun, over cooked the magic by quickly switching from being genuinely passionate about their sectors to being “show me the money” merchants.

The cynical and very savvy consumer is seeing through all of this “BS” and is slowing returning to more trusted and reliable traditional media, which is really interesting as they are craving something authentic, something that does not leave them cold.

An interesting medium that we see doing well is podcasts, which if executed carefully is a very special way for your customer to get to know you better while they are commuting or in the gym.

I was judging the podcast category again this year for the Digital Marketing Awards and I could see some really great examples of companies using the medium to great effect.

I noticed with interest last November, Amazon the leaders in online retail, promoting their ‘Black Friday‘ sale with full page adverts in the national newspapers, billboards around the city and even customer events.

For the third year running in London they had a free four day “pop-up” event, ‘The Home of Black Friday‘ whereby customers were treated to all sorts of entertainment and demonstrations as well as being able to ‘touch and feel’ some of the special Black Friday deals.

As well as checking out the huge range of epic deals on offer throughout Black Friday and Cyber Monday, visitors to the Home of Black Friday had the chance to try out the latest must-have products from beauty to tech and preview the latest screenings from Prime Video.

They ticked the boxes on all of the customer demographics with complimentary workshops and experiences including, DJs, Rappers, yoga, cocktail masterclasses, beauty makeovers and Christmas workshops.

It turns out that clicking on images of items on our screens isn’t the “be-all and end-all” after all!

We witnessed it ourselves before Christmas with the weekend events that we ran for Dunnes Stores in some of their leading stores in Cork, Dublin, Galway and Limerick, whereby customers could meet the food producers, taste the food, meet the designers and see the fashion on models and watch some demonstrations by experts.

Dunnes Stores

I am now buying the Ardsallagh Cranberry Roulade Goat Cheese and Himalayan Salt Aged Beef on a regular basis after chatting with the cheese maker and the butcher from James Whelan Butchers, I’m wearing SPF skin cream protection for the first time after meeting Darren Kennedy and I am wearing a cashmere jumper from Paul Costelloe!

I also, as well as having more belief in the wine selection at Dunnes Stores, I have some new favourite wine brands after listening to the wine buyer talking about his favourite wines and the vineyards they come from.

In truth, no advert or social media posts would have had the same habit changing effect on me and there is a lot of money in our habits!

So for 2020 and beyond, I can see us all working really hard to create those new opportunities to get closer to the customer through real life experiences.

Greg

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland

Diagnosis – The Power of Social Media

August 26, 2019

Diagnosis

Recently I have been watching Netflix’s new documentary series Diagnosis, based on the New York Times Magazine column written by Dr Lisa Sanders.

It’s an investigative series in which Lisa puts her column out to the world via social media asking anyone who recognises the symptoms of the featured patient to reach out to her and help solve this person’s medical mystery. The show cleverly exploits modern technology’s capacity to find and connect patients with people around the world who might be able to help solve their complex cases.

This series really highlights the power of the internet and the use of social media to me. As well as social media it also promotes the power of media and the positive impact it can create.

Diagnosis follows the lives of several people with unexplained illnesses. The responses to the online column, which was pushed out via social media platforms, were from doctors, medical researchers, people who recognise the traits of the mysterious illness and also from people who claim to be suffering from the same thing.

I have always recognised the value of social media but this programme changed my perspective on it, and what it can really offer to us beyond the generic posts we see daily.

It proves how beneficial, and in this case life-changing, the internet can be. The vast majority of those featured in the show have had their lives changed by the responses they received via this global crowd-sourcing.

Without the use of a world-wide platform these people might still be suffering, without any hope or answers.

Diagnosis has reminded me to never underestimate the power that the web and social media can have!

Emer Healy, Fuzion CommunicationsEmer

Emer Healy is an Account Executive with Fuzion Communications, a Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland

Media Training Tips

July 28, 2019

So you’ve been asked to take part in a press interview…

Interviews, be it on radio, TV or with a journalist face to face for a print article, can be very daunting.

Even for those who are very experienced, nerves are normal – you are human after all!! Often it can feel like you have no control and could be entering the lion’s den but with some simple techniques, you can master any interview and even better come across believable and communicate your key messages.

Here are five simple media training techniques that I use to prepare and calm clients for an interview:

 

1.Remember; You are “the” expert

Media training Tip 1 - Media Training Dublin, Fuzion Communications

Remember you might not know the questions, but you definitely know the answer.

A journalist is interviewing you because you know something they don’t, you are the expert so remind yourself of this before any interview.

 

2.Never say no comment!

Media Training Tips - Fuzion Communications, Dublin, Cork

No comment is like a red flag to a journalist.

It makes them think you are hiding something if you don’t have anything to say. More importantly it makes your audience think you are hiding something if you are quoted saying “no comment”.

 

3.Silence is golden

Media Training Tips - Fuzion Communications, Dublin, Cork

It is best to keep your tone steady and also keep your sentences short.

Don’t feel like you have to fill silence as silence shows confidence and credibility – don’t be afraid to have the confidence to stop talking!

 

4 Watch your body language

Media Training Tips , Fuzion Communications, Dubl;n, Cork

Body language can often show you are nervous.

Everyone has little habits they do subconsciously. This can be a dead giveaway for nerves, so I recommend that you record yourself on camera or get someone else to record you, and try to correct your body language. 

 

5. Breathe!

Media Training Tips, Fuzion Communications, Dublin, Cork

It might sound silly, but remind yourself to take a moment to breathe to calm yourself down!

Training..

If you would like to find out more techniques for controlling and preparing for press interviews, we provide media training services from our offices in Dublin and Cork.

Our training is very practical and we always prepare thoroughly in advance to ensure that the sessions are relevant to you and your sector and that you are given tips to keep you on message and in control of the interview, even when it could be a pressurised situation.

I lead the media training team at Fuzion and my experience as a former journalist will help to carefully support you and your team in those interview situations, allowing you to achieve best results for you and your organisation.

With our help, you will learn how to speak authentically and memorably, making you a more polished spokesperson, business leader or elected official. You will learn how to plan and prepare your media strategy and once “live” we will show you how to stay on message, how to turn a hostile interview into a positive outcome and how to rise above the white noise of everything else.

Whether on-camera or on radio you will become calmer, confident, engaging, personable and most importantly believable.

As part of our training we will digitally record you in front of a live camera for immediate feedback and help you to skill-up faster than you ever thought possible.

Our media training includes;

  • Interview techniques for in-studio, and telephone interviews, familiarisation with the interviewer
  • Interviewing methods to stay ahead of all journalistic approaches
  • Simulated interviews with hard hitting questions and helping to analyse answer direction
  • Introducing an opponent for interview and hone your combat technique

If you are interested in our Media Training services please contact us and we can create a bespoke training solution for your needs.

Ciara Jordan - Fuzion CommunicationsCiara

Ciara Jordan is an Account Director with Fuzion Communications and she leads the media training team, from our offices in Dublin and Cork.

Should your celeb ambassadors stay at home?

July 7, 2019

Should your celeb ambassadors stay at home?

That sentence might seem like a contradiction, coming from someone who works in public relations.

Raising awareness for worthy causes is part of my job when working with charities. Utilising the high profile and credibility of a celebrity is a good way to do that, right?

The answer is yes, sometimes.

Reputation is the foundation of the work I do. I know only too well how easy it is to damage a reputation and how difficult it is to build that reputation back up. I also know how easy it is for labels to be attached to the collective public mind and how difficult it is to change minds once an idea takes hold.

That is why everything I do in my role as a communications professional has to be strategic. It is my job to boost, but more importantly, to protect a reputation.

Comic Relief recently announced that it will stop sending celebrities abroad after BBC presenter Stacey Dooley posted a picture on Instagram with a young Ugandan child, along with the caption “;OB.SESSSSSSSSSSED” and a picture of a broken heart.

The post sparked outrage and Dooley was accused of ‘white saviour complex’.

Stacey Dooley Comic Relief post

But what was wrong with the image?

To begin with, it appears self-serving, the perception being that Stacey is using a child to push a charitable image of herself. In turn, this adds to the idea that countries such as Uganda are poverty-stricken lands that need to be ‘saved’.

Stacey’s refusal to apologise and her remarks that she “couldn’t care less what people think,” didn’t help to diffuse the situation that Comic Relief found itself in.

I have worked in several humanitarian organisations. I have sent a number of celebrities abroad to major crises such as Ebola and Syria. It makes sense, doesn’t it? The crises that are ongoing globally need to be highlighted.

Human suffering is occurring at a scale never before seen, yet organisations are finding it more and more difficult to get their message out there. Who better to help raise awareness than a celebrity?

Stacey is giving up her time and showing compassion in a difficult situation. Isn’t that a good use of her fame?

It is a complicated issue.

Yes, these crises need to be highlighted and reported on, but it must be done in a strategic and informed way.

Stacey Dooley appeared to be uninformed on what constitutes inappropriate behaviour. She lacked the strategic knowledge of the damage her fame could do and the powerful potential of broadcasting an inappropriate message to her huge following on Instagram.

Brand ambassadors who are under-prepared and unprepared can do untold damage to more than just the organisations they represent. The well-meaning work of Bob Geldof and Live Aid is a classic example.

Bob Geldof did put Ethiopia on the map in Europe and the U.S., but for the wrong reasons.

Today, the country’s reputation is one that is synonymous with the “flies on the eyes”, the “swollen bellies” and dry dead earth and it is holding Ethiopia back.

This kind of imagery has been used by the press to tell the story of African countries for nearly 35 years and it has led to the stereotyping of an entire continent as poverty-stricken, disease filled and desperate. This has a social and economic knock on effect.

Three years ago I travelled to Ethiopia to report on the effect of climate change. My colleague explained to me how, even now, his country is still defined by a famine that happened 33 years ago. He told me about how visitors come to Addis Ababa expecting to find a broken, grieving and barren country, and how they are shocked when they see motorways and skyscrapers.

There is no doubt that poverty is still a devastating problem in sub-Saharan Africa, but the image and reputation of the region has been irreparably shaped since 1984. Changing that stereotype and reputation is going to take a lot of work.

It is very difficult to move the public enough to donate to a charity.

I personally have heard arguments from countless members of the Irish public saying they won’t donate to the Syrian Crisis because they have seen many refugees with mobile phones who don’t appear to be “that poor”.

The temptation for a communications professional in that sector then is to only show the sympathy-grabbing, tear-jerking “fly-in-the-eyes“imagery. Shocking imagery is not balanced coverage of the continent’s more successful side.

Dooley using a photo opportunity with a child in Uganda and using them for likes or a photo op is not only insensitive, it continues the narrative of this stereotype. It is suggesting we need to “save them”, and we don’t.

The Mission Statement of most Humanitarian and development organisations is to inevitably go out of business, that the country will no longer need the organisation, to empower the people for whom they work, and to safeguard their rights and well-being post crisis and create a thriving economy that is sustainable.

Unfortunately images such as the image Stacey Dooley posted, does not empower anyone. It continues to empower a reputation so many Sub Saharan Countries have been working tirelessly to counteract.

It doesn’t matter if the action was well-intentioned, it is the impact that matters. 

Ciara Jordan - Fuzion CommunicationsCiara Jordan

Ciara Jordan is an Account Director with Fuzion Communications, a full service agency who provide Marketing, PR and Graphic Design Services from offices in Dublin and Cork, Ireland.

 

Is the age of influencers coming to an end?

May 7, 2018

 

We’ve always loved seeing what celebrities get up to and in this digital age we can see every aspect of their lives through Snapchat and Instagram.

These days “regular” people can become celebrities by building up huge followings on social media channels and having a niche area that they specialise in from beauty to travel and most vague of all “lifestyle”.

We watch their stories every day and most importantly of all we believe everything they say. They influence us!

A certain brand of soft drink is declared the best – It’s sold out straight away.

This nightclub is where all the celebs go – Good luck trying to get in for the next month!

Companies are always told that user generated content is the best type of promotion as it is deemed to be genuine and an authentic view declared by impartial people.

People are cynical now so they don’t necessarily believe advertisements and especially not what the companies tell them directly.

There’s nothing better than the perfect girl next door “type” recommending your product and even better if she’s doing it off her own back!

Brands quickly realised this, which has led to the deliberate romancing of social media influencers, which has been a very effective tactic for the brands that know how to play the game.

However now everybody wants in.

Everyone wants access to that social media influencer that can help boost their products, services or message but in the “rush” very few are doing their due diligence on the influencers they are targeting.

Inevitably this has resulted in anonymous social media accounts like @bullshitcallerouter and @bloggersunveiled who are determined to call out these not so genuine accounts.

 

So far, these accounts have revealed the influencers that buy followers, don’t use the #ad code and more seriously the ones that are flouting the road safety rules but were part of a road safety campaign.

The people that follow those influencers are obviously disappointed with their behaviour but it all comes back to the companies who have chosen them.

By not doing the research on the influencers that they have chosen to work with, have they inadvertently harmed their brands?

A recent example comes from the Road Safety Authority (RSA).

The @bloggersunveiled account has been sharing images from the last couple of weeks of influencers that have worked with the RSA on their campaign last year but are not following the basic rules of the road as demonstrated clearly by images they shared on social media.

Over the weekend the RSA announced that two of the influencers they worked with last year on their “Killer Look” campaign will return their fees.

They have dealt with this well by stepping out in front of this and are working on protecting their brand and the message they are trying to send to the public.

The sentence from their statement that stood out to me the most was this:

There’ll be a lot more rigour around and due diligence done around influencers if they are being used in future,” the spokesperson said. “This medium is maturing.

Is it time for us all to be more diligent in who we choose to represent our brands?

Should companies have guidelines and codes of conduct for campaigns with influencers going forward?

It’s definitely time for us to be more aware and alert about those we choose to follow.

With the growth of fake news, fake followers and now, insincere influencers do we need to take everything with a pinch of salt?

Alma Brosnan - Fuzion CommunicationsAlma

Alma Brosnan is part of the Social Media Consultancy team at Fuzion Communications who have offices in Dublin and Cork, Ireland

Check out the full article by Journal.ie on the topic

 

 

Why are Podcasts booming?

April 2, 2018

Podcasting

Podcasts are in demand, they are becoming increasing popular and for good reason..

According to research last year nearly 400,000 Irish adults listen to a podcast once a week with 128,000 listening once a day.

While podcasts have been around for a while the “boom” in part is due to Smartphones, which have made accessing these really easy and in 2014 Apple introduced a specific podcast APP on all their devices.

The audience in King” , which is the real driving force as they are carefully curating their own content – Podcasts are to Radio, the same as Netflix is to TV!

Podcasts are outperforming their competition because they are relevant and they are succeeding in connecting with their audiences in a very different way.

It’s simple, you can hear your chosen show (podcast) whenever you want.

Podcasts have few, if any commercials and only consist of the material that you are interested in. The variety is huge and growing by the day – literally, there is something for everyone from Love Stories, to American politics, to Eamon Dunphy to Blindboy to the Irish Famine. The list goes on and on.

Podcasts are extremely personal.

Many go beyond the “15” minute segments of an interesting interview that you would expect on a radio show and as a result you have an opportunity to really get to know the presenter, the guest and the subject matter.

They can be a much more intimate way of getting information and it is also a nice change from peering at a screen, perfect for those busy commuters who want to make the most of every valuable minute!

Podcasts are convenient and easy to consume.

Once you subscribe to a podcast “show”, new podcasts are automatically downloaded or available to stream to your device as soon as they are available.

You can listen to them at your convenience.

When you are getting ready for a journey you can queue up your podcasts to create your own entertainment and learning, to pass that time a little quicker!

Listeners are now deciding what they want to hear and when.

On one hand, this means you are competing for their listening time but on the other hand, this means that if they are subscribing to your podcasts, you have an opportunity to really build a strong connection with your audience.

Podcasts can also make extra valuable content to deliver as part of your social media strategy.

If you have a big social media following podcasts might be a way to introduce some new and very interesting content, which will immediately differentiate you from your competition.

Your podcast subscribers could be the core of your community and over time they could become your best ambassadors or even clients.

The best way to understand the potential for podcasts is to tune in and discover the huge variety that is available – you can access them via the podcast APP on Apple devices, on iTunes, Soundcloud or on Spotify or directly via the podcast host.

Why not check out our Fuzion Win Happy Podcast , which is hosted by our very own Greg Canty!

http://fuzionwinhappy.libsyn.com

Fuzion Win Happy podcast thumbnail

Happy listening..

Ciara O’Sullivan

Ciara is a PR intern with Fuzion Communications

Award season is not just for Tinsel Town 

January 27, 2017
The 2017 Oscars

As individuals, professionals and as companies we often use this time of year to evaluate and set out our plans and ambitions for the year ahead.

For instance in Fuzion, we kicked off our first week back to work after the Christmas with our individual and departmental reviews and planning which I must admit was initially a bit like pulling teeth until we actually got stuck into thinking about the year gone, what we did well, could have done better and how we can excel this year.
Ambition and drive means we naturally want to improve and to celebrate and build upon what we do well.

We also want to achieve big and better things for our clients which is why I’ve spent time this week researching award opportunities and working on award submissions not only for my clients but for our own company.

Across industries there are a great deal of award opportunities to grab hold of and it would be remiss not to be aware or put one’s name into the running for the credit, news, awareness building and achievement that awards have to offer.

Many may think that award submissions require a great deal of an investment of time with the chance of no return but I don’t agree.

Below are a few reasons that might change your mind:

  • Being shortlisted or winning an award can boost your brand awareness through pre and post publicity.
  • Researching and working on a submission naturally forces you to assess, evaluate, refine and promote your wins. It also has the benefit of helping you to identify key areas that you’d like to focus on and grow for the year ahead.
  • Credibility – we at Fuzion know how to roll-out a successful lobbying campaign for clients but our PRII award for lobbying on behalf of Down Syndrome Ireland provided invaluable third party endorsement not only for us but for the charity that fought with grit and determination for an overturning of a controversial Government decision.
  • Reputation building – awards can give you the edge over your competitors. Would you rather work with an award-winning company or not?

Ruth Negga, Oscar Nominee

If you listen to the media coverage when anyone in Ireland gets nominated for an Oscar you can see the benefit to them of the publicity that they enjoy as a result.

This year Ruth Negga,  received a nomination for Best Actress for her role in “Loving.”  “The Lobster” – co-produced by Irish production company Element Pictures – scored a nomination for Best Original Screenplay and Consolata Boyle was nominated for Best Costume for her work on “Florence Foster Jenkins.”

Don’t put off until tomorrow what you can do today. It’s worth spending some time to research what awards and opportunities there are now and over the year and mark them in your diary.

They say you only regret a chance you didn’t take.

Aoibhinn

Aoibhinn Twomey - Fuzion PRAoibhinn Twomey is a Senior Account Director with Fuzion Communications – PR, Marketing and Graphic Design  who have offices in Dublin and Cork, Ireland

Body Shaming – Does the media go too far?

July 18, 2016

Body Shaming

Jennifer Aniston made the headlines this week when she blasted the media through a powerful essay on “body shaming” published by the Huffington Post.

In an open letter the former Friends star called out the media for constantly reporting on her figure and pregnancy status. The first line she wrote was “For the record I am not pregnant, what I am is fed up!” a powerful opening line that has made headlines around the world and has made people wake up and ask the question..

Does the media go too far?

A picture of Jennifer Aniston on holiday with her husband Justin Theroux, sporting what can only be described as a small rounded tummy was what prompted the tabloid story in the first place and lead to headlines all over the world which read ‘Finally Jens pregnancy dream comes true’ ‘Aniston Pregnant!’ ‘Jennifer Aniston and Justin Theroux are thrilled to be expecting first child together’ ‘Jennifer Aniston pregnant with miracle baby!

Jennifer Aniston

Picture source – Daily Mail

Jennifer Aniston is known for maintaining a dignified silence when it comes to rumours about herself, she is a very private person and very rarely responds to rumours or the media in general, however this time she has had enough and has decided to call out the media for body shaming women by claiming she is pregnant when she says herself she simply had a burger for lunch:

“I resent being made to feel “less than” because my body is changing and/or I had a burger for lunch and was photographed from a weird angle and therefore deemed one of two things: “pregnant” or “fat.”

The way I am portrayed by the media is simply a reflection of how we see and portray women in general, measured against some warped standard of beauty?

Is she pregnant? Is she eating too much? Has she let herself go? Is her marriage on the rocks because the camera detects some physical imperfection”

Since the publication of Aniston’s essay, females around the world have applauded her and backed her in every way, however on the flip side of this, a debate has since erupted as to whether Aniston has the right to privacy when she puts herself out there as a ‘celebrity’.

This is an ongoing debate where people argue that celebrities crave attention and put themselves out there in order to get press and publicity yet when they get any negative press they pull back and cry out that’s it’s an invasion of their privacy.

Fame stars

So where is the line? When does the media go too far?

This is a hard question to answer and each case is extremely different as you have celebrities like Jennifer Aniston who does not put herself out there for publicity, in fact does everything in her power to keep her personal life private and paid millions for security to make sure her recent wedding photos remained private, versus the fame hungry reality TV stars who are doing all they can to get in front of the camera and get publicity in any way they can.

So when should the media pull back?

Where is the line the media should not cross?

It’s a question you feel won’t ever be answered and will be debated for years to come, however I take my hat off to Jennifer Aniston for raising the issue especially when it comes to body shaming, as it seems these days’ women in the media are either too fat or too thin and simply can’t win!

Where do you stand on the issue?

Edel

Edel Cox is a Senior Account Manager with Fuzion

Fuzion are a Marketing, PR and Graphic Design firm with offices in Dublin and Cork

Ronnie Corbett and 10 PR Tips

April 4, 2016

Ronnie Corbett and 10 PR Tips

Words and all their meanings were delivered straight to the camera from Ronnie Corbett’s arm chair.

His marvellous meandering monologues (The Two Ronnies) came to mind this week as I reflected on his passing. His super, well constructed easy humour had a certain innocence that did not offend.

It did get me thinking about the English language and how important it is to be clear. The incredibly funny skit with Ronnie Barker in the hardware store, where only after much toing and froing does it become apparent that he wanted to buy “fork handles” instead of the “four candles” highlights this perfectly.

There was also a really funny interaction within a conversation about purchasing ‘O’s. Ronnie Barker first supplies a garden hoe, then a length of hose & finally Ronnie Corbett says “no, the letter “O”!”.

It got me thinking about PR and press releases and pitching to the media and how important it is to be clear when pitching a news story about..eh..a new range of candles:

  1. Get to the point: Tell the journalists what has happened, what is being launched or who is doing what. Add some brief context about the company, the product and perhaps the market that both either addresses. Flowery, descriptive stuff in the first paragraphs is like fog on a sea-rescue mission!
  2. Basic facts: Are you launching a product? How much it is? Where is it available?
  3. Conciseness and readability wins: A brief succinct summary of the event, product, executive or story at the top of the release makes you the PR star of the day.
  4. Fonts: Don’t try to be fancy or use special effects. Your goal is to be readable and as clear as possible, not to win a digital calligraphy contest.
  5. Avoid making your pitch sound like an awards speech: Try not to use adverbs and descriptive terms to make it ‘sound better’. This dilutes the credibility of your pitch. For example do not say that you are launching an amazing, must-have new app that taps into the latest cloud computing paradigm in the industry. I thought you were launching candles??? Be clear that you are launching an app that does A,B and C, in the context of D, E and F: that the market is currently G and that your client is available to contact at H (email) and I (mobile)
  6. Journalists advice: A well known, wonderful journalist in The Irish Independent (now a friend) once rang me after I sent in a pitch saying “Aisling, I will decide if the PRODUCT/SERVICE? is amazing and if it will work in the feature!
  7. Personalise: Always personalise your email pitch and take the time to acknowledge something the journalist has written or some other personalised note.
  8. Follow up: Be friendly, polite and happy when you follow up with a phone call. Know their deadlines and always ask if they have time to talk.
  9. Smile: Remember, they can hear a smile in your voice.
  10. Manners: Say thank you when a journalist covers something for you – it takes so little time and means a lot.

While writing this, I’ve just heard that a cement lorry has collided with a minibus carrying prisoners to Portlaoise Jail. Gardai are now looking for 13 hardened criminals.

Ronnie Corbett RIP ..we will miss you!

Aisling White - FuzionAisling White 

Aisling White is an Account Director with Fuzion PR, Marketing and Graphic Design based in our office in Dublin, Ireland


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