Archive for the ‘Branding’ Category

Don’t forget about the books

July 17, 2017

There is an urban legend about an architect that designed a library.

In his calculations he forgot to factor in the weight of the books, so when the library was complete and filled with its contents it began to sink.

Although it is an urban legend the story hosts a very important point – Never forget about the purpose.

For example, when I design a logo and the client wants something beautiful and creative, it is easy to get carried away with aesthetics and forget about the purpose of a logo.

A logo is an anchor point for your business and it can often be the first impression a customer has with your business. It needs to represent you, what you stand for, who you are, what you do and what makes you unique – and it needs to do this immediately.

Always keep in mind the purpose of what you are doing.

Paul Wade - Fuzion Graphic DesignPaul Wade

Paul Wade is part of the Graphic Design team at Fuzion Communications who have offices in Dublin and Cork, Ireland

Consistency is key

June 26, 2017

consistency - Aristotle

Consistent: acting or done in the same way over time, especially so as to be fair or accurate.

Consistency is one of my favourite words in the English language. I live by it. Do not be fooled, consistent does not mean boring, it means recognition.

Imagine every time someone asked you your name, you give them a different name.

Eventually if you are in a group everybody will be a bit confused. More so if someone calls you on the street – how do you remember every name you gave to people? People know your name because it never changes. The conversation changes, how you look changes but your name remains consistent.

This word alone is my bible in graphic design – Consistency.

All elements for your brand need to marry. They need to tell the same story, send the same message and the public need to know it is you. Every element of your brand from your logo to signage to the message you send needs to be consistent.

Be different, be you but be consistent about it!

Paul Wade

Paul Wade is part of the Graphic Design team at Fuzion Communications who have offices in Dublin and Cork, Ireland

 

 

Advertisements that pull at your heartstrings – are they only for Christmas?

May 18, 2017

McDonald's

This morning, like most other mornings people are continuing to find things to give out about.

I’m very much about voicing your opinion when necessary, but sometimes I feel it can all be a tad dramatic! This time one of the world’s favourite fast food joints, McDonald’s was under attack for their newest advertisement, which is now tactlessly titled the “McDonald’s Dead Dad Advert”, making it easier to find online for those interested.

What is the advert about?

The advert shows a boy who was clearly very young when his dad passed away and is intrigued to know more about him – what he was like, what sports he played etc.

His questions are his way of finding out how similar they might have been.

However, his mother depicts a person that he is nearly nothing alike. The boy seems disappointed but not upset at his findings but then just as he sits to enjoy his Fillet ’O’ Fish meal his mum tells him that what he has ordered was his dad’s favourite too and that he always got the tartare sauce on his chin.

The camera then cuts to the boy with tartare sauce on his chin, his mum smiling and looking out the window fondly remembering that moment she shared with her husband.

Watch advert here:

The commotion:

I’m not going to go into much detail on what people are saying about the advert, it’s pretty 50/50 but you can read up on this online for yourself. However, there were enough complaints for the advert to be banned.

According to The Journal.ieMcDonald’s said “t had not meant to upset anyone, but “wanted to highlight the role McDonald’s has played in our customers’ everyday lives — both in good and difficult times.”

McDonald’s said today it was withdrawing the ad “completely and permanently” and would “review our creative process to ensure this situation never occurs again.”

You can read the full article by clicking here:

My view:

So this brings me to my point, would this be more acceptable at Christmas time?

Let’s not forget EDEKA the German supermarket Christmas advert which shows a grandfather faking his own death which was also controversial but in a weird way somewhat humorous OR Lidl’s Christmas advert that showed a family celebrating the special time of the year but missing their Grandmother at the table.

You can view these videos by clicking on the links below:

The German EDEKA advert and the Lidl advert.

Both adverts show bereavement in a different way as does the McDonalds advertisement but they are all asking us to remember our loved ones that can’t be here with us anymore.

I personally think that the complaints are a complete overreaction. It was a well thought out advertisement showing a very personal side to what some families go through every day. It was upbeat, not at all morbid and I did not get the impressions that they were trying to say that McDonald’s fixes everything. I felt that they were showing how the brand is very much a part of nearly every family.

The boy’s newly discovered likeness to his father is a fond memory that his mother has, and is now something they can both share together – this connection could make their relationship as mother and son stronger.

The trip to McDonald’s could be one of many and a way for them to hang onto a shared memory – what is so bad about that?!

Not to get all morbid, but death becomes a part of everyone’s life at some stage and while right now you don’t need to experience it directly, if an advertisement can shine a light on the part of death that shows a family connection, nostalgia and shared memories then I’m all for it.

Of course, the ironic thing about it all is that McDonald’s as a brand is still grabbing the media and public’s attention.

So whether you like the ad or not they’ve created awareness for their brand while promoting a meal that probably isn’t on their most ordered list! It might not be how they wanted to receive this attention but it is still publicity at the end of the day!

Do you think McDonald’s were right to shut down their advert?

Arlene

Arlene Foy is an Account Manager with Fuzion Communications in our Dublin office. Fuzion provide Marketing, PR, Graphic Design and Social Media Management services from our office in Dublin and Cork.

Never, ever write a cheque to make yourself look bad!

May 16, 2017

James Bond Museum

I was doing a review of the marketing activities with a new home improvement client a few years back.

In the previous year, they had spent €15,000 on Google Adwords in the UK bringing the right search traffic to the website of their UK operation.

They weren’t convinced about how successful this investment was and they asked me to review the campaign.

The lack of success was simple to figure out because the €15,000 was being used to drive traffic to their website, which was outdated and made them look like an old fashioned, backwards operation. You could easily understand how this traffic was not converting because, like me, I am fairly sure that the people who looked at the website were not inclined to do business.

Not only were they wasting money but they were damaging their brand – an important and very simple SEO tip is to make sure you have a website that makes people want to do business with you!

My simple recommendation to them was to stop the campaign immediately, upgrade the website and then, and only then, start up the Google campaign again.

I was told that there was no budget for a new website and instead they decided to increase their Google Adwords budget in the hope that bringing, even more traffic would somehow improve the results they were getting from the previous campaign.

Whether it is..

– Advertising when your store is a mess
– Putting a cheap sign over your premises
– Paying for an advert and not designing it properly
– Getting cheap business cards
– Bringing traffic to an outdated website

..the message is always the same.

Never, ever, write a cheque to make yourself look bad.

Greg Canty 

Greg Canty is a Partner of Fuzion Communications, a full-service agency that offers Marketing, PR and Graphic Design services from our offices in Dublin and Cork, Ireland

Don’t Think Outside the Box

May 14, 2017

Think outside the box

It’s a term we hear all the time in business, and especially in the creative industry –  ‘”Think outside the box”’.

I see it in briefs, job descriptions and I hear it said in meetings.

I hate it!

The term has become meaningless, if everyone thinks outside the box then all you do is create a larger box!

The fact is there is no avoiding the box. Everything we do in business and in life has boundaries. There are laws on the street, marketing campaigns have a budget and designing a billboard always has size constraints.

The best way forward is to be creative within the box – Use the boundaries, work within the limitations and show people that you are still, more than capable of being different and creative.

I love the box!

Paul Wade

Paul Wade is part of the Graphic Design team at Fuzion Communications who have offices in Dublin and Cork, Ireland

Melania Trump, Dolce & Gabbana’s Hot Mess

January 27, 2017

Melania Trump D&G Dress

Melania Trump wore a stunning black Dolce & Gabbana dress at an event in Palm Beach, Florida on New Years Eve last. She was accompanying her (shy and often misunderstood!) husband, Donald Trump and the dress was pretty, elegant and quite sexy all at the same time.

Edel Cox from Fuzion did a blog post ‘When Fashion Meets Politics in December ’16 if you’d like a read more of the interesting topic that is fashion and politics.

The photo of Melania in the classy long black dress was everywhere, quickly, and Stefano Gabbana, one half of the dynamic Italian fashion duo, Dolce & Gabbana, picked up on Melania’s dress as soon as the pictures were published (it’s unclear whether he sent it to her, or she bought herself).

Stefano posted a picture on his Instagram account calling Melania a ‘beautiful woman’ and a ‘#DGwoman’ soon afterwards. Very quickly  the fangs were out and followers, who may or may not have been genuine customers erupted in anger at D&G’s positive recognition of Melania.

Over 1,000 followers and fans reacted.

Melania Trump - USA

Social Media Fashion Catfight

Comments by the D&G audience included those who believe Melania should only wear American brands, to those who said her wearing it and the subsequent post was ‘offensive to the core’.

One woman said ‘Yuck. I think I just bought my last Dolce piece’ to which Gabbana replied by writing: ‘Great.’ He also included a heart emoji.

So disappointed‘ said one person.

I don’t care‘ replied Gabbana.

Stefano GabbanaGabbana lashed out  “How many stupid and ignorant people r on Instagram!!!!

Please if you don’t like my post unfollow me … thank u ❤”

Please don’t buy anymore of my fashion please!!! I don’t need an ignorant costumer!!!” before adding that he sees it as “just one dress” and therefore not a political talking point.

He shot back to one poster with the simple comment – ‘Ignorant

And then there was the person who told Gabbana: “Clearly I can’t buy your clothes any more. Good luck“.

Gabbana responded by writing: “good luck you too”

(the spelling and broken English above is his, not mine!!)

Later in the week Gabbana continued to post stories about the uproar over him pointing out that Melania, a former model, wore one of his dresses and looked good in the frock.

Some commentators did separate fashion and politics but in my opinion this negative reaction is bad brand news for D&G, particularly because of the way Gabbana handled it (or didn’t).

Brand Value

Surely this brand, being around for as long as it has, knows how to talk to people, customer or not, in a professional, polite manner?

Surely they are mature enough as individuals and a brand to rise above taunts and manage such social media chats without getting bitchy and offensive to anyone?

Or perhaps Stefano Gabbana is following Donald Trump’s methods and just being direct, extremely open and somewhat offensive – like it or not?

However surprising this fashion fight was to read, it’s very surprising that Stefano would stoop so low as to insult people, customers or not, in such an angry, aggressive and frankly, immature way.

I think this social media behaviour, being extremely rude to your audience is an awful one and although I’d still love to own some D&G (who wouldn’t!), it leaves a bad taste with me that a designer would get so personal, and then unapologetic and stubborn, with his audience.

Is he or the brand so big that it can simply tell people to stop buying it because they’re annoyed ‘in the moment’ with some negative remarks?

I don’t think any brand is that big that it can be so unpleasant with those who engage with it. The feeling I got from Gabbana’s overall  tirade on Instagram last week was that he came across as being arrogant and totally superior to everyone and I don’t think that should be in anyone’s communications strategy: angry, ’in the moment’ or not, whatever he was feeling it personally himself – don’t let it out there.

An online audience following, engaging with a brand or business is highly valuable – word of mouth, ambassadors, influencers are all in there and a business needs to care for this community and treat it with respect, which hopefully leads to an understanding of the brand, loyalty, and sales.

I would have thought Gabbana would have been well advised by his digital marketing professionals on how to handle bad press online and not get so overheated.

Melenia Trump wearing Ralph Lauren

(this time she is wearing the American brand, Ralph Lauren)

Aftershock

After the shock of reading the posts by D&G I’m assuming that they are typical red blooded, fiery Italians (which is mostly great!) and at the end of the day, it’s their business and they can feel and communicate the way they want to, about people making negative remarks online.

However I do think this kind of irrational behavior makes me, and perhaps many lose a good dose of respect for them. If they don’t value (customers) relationships, on or off line, why would anyone, customer or otherwise, feel good about buying or wearing their clothes? Or perhaps the exposure this got in global media was just the hot topic focus D&G wanted on the brand in order to stand out… would we dare ask him?!!

Great advice for Stefano (we do think it is great that he participates personally online – it’s a “real brand”) would have been to embrace the visibility and the free coverage that Melania Trump brought to the brand, be happy that a beautiful woman who has the world spotlight on her is choosing your brand over others. Then let anyone who wants to get upset about it have their voice but you stay out of it and maybe, just maybe..shut up!!

A simple piece of advice that we give clients about negative comments online is that very often the best thing to do is just..ignore them.

Anna Wymes, Fuzion CommunicationsAnna 

Anna Wymes is a PR intern with Fuzion Communications who have offices in Dublin and Cork

 

 

Fuzion Fast!

December 11, 2016

Mad Men

Hello!

My name is Marianne and I’m the Intern. It’s been 4 months since I started at Fuzion and the time has literally flown. That’s a common theme in Fuzion. I call it Fuzion Fast!!

One dreary Thursday morning after trawling online looking for work in graphic design I decided to narrow my search. I typed in ‘marketing’ ‘PR’ ‘design’ and came across Fuzion. Their work spoke for itself but it was really the Fuzion blog that held my attention.

I spent an hour reading entries by everyone who worked there, the tone of each one was warm and friendly and personable. I fired off a quick email, asking if they had any intern vacancies with only the smallest hope that I would hear back. 3 whole minutes later I got an email, from the co-founder herself who informed me they had a vacancy and that the Creative Director would be in touch. 8 minutes after that email I had an interview date for the following Monday afternoon. The Friday after I had a job offer.

Fuzion Fast!

At this stage I should point out that although I’ve just graduated, I returned to college as a mature student. Before that I had a steady career in Human Resources and experienced the usual highs and lows that working life entails.

What I found working at Fuzion was a new experience. Perhaps it’s because it’s a smaller company than I’ve worked in before but that still doesn’t necessarily explain the sense of comradery that I’ve found there.

Everyone supports each other and most of all the client is King (or Queen!). There are times when pure alchemy is at play as we literally make miracles happen to meet the needs of our internal and external clients.

‘No’ is not part of the Fuzion vocabulary. Don’t get me wrong there are times when we’re under the pump and the vocabulary can get quite colourful but there’s always a workaround or alternative solution to any given problem.

I work with the graphic design team who are more affectionately known as the ‘Colouring In‘ team, which isn’t a fair assessment of what we do – we also outline!

No two days are the same and I’ve been lucky enough to work on a variety of projects that have actually seen the light of day and received some pretty positive feedback from my boss and from clients. Each day is a new learning experience and I’m even learning to overcome obstacles such as quick commands and working with a Mac (#PCGirl).

Not only am I learning about the design world but because of where I work there’s exposure in marketing, PR and social media activities that are current and exciting and ultimately about people which is what Fuzion is all about.

My favourite weekly event is our ‘brainstorm’ meeting that gives everyone an opportunity to throw ideas into the pot about upcoming projects. No idea is a stupid idea. Even the humblest idea gets a hearing and can start a whole other conversation that might trigger a fantastic marketing or branding concept.

The experience is the closest analogy to any episode of Mad Men except that it’s lead by a larger stronghold of women and far less alcohol than you’d think!

As I sign off I’m reminded that 2016 is coming to a close and our Christmas party is about to begin. Of course it’s a Fuzion party and our pre-dinner hi-jinks will begin after lunch with what I am told are some fun and games to get us into the festive spirit.

I’m not sure what to expect which is par for the course but I’m hoping it’s the one time of the year that’s not so Fuzion Fast.

Marianne

Marianne Tierney is part of the Graphic Design team at Fuzion who have offices in Dublin and Cork

What we do when no one is looking…

October 17, 2016

Cafe Velo - Cork

Rob runs Café Velo, one of the loveliest breakfast and lunch cafes here in Cork, Ireland. When I’m there, it’s as if I’ve walked back in time to when I lived in the 15th arrondissement in Paris.

Pastries are arranged behind the counter glass with artistic flair. The servers are just the right blend of warmth and chatty and the tea is served in delicate china.

I ran into Rob unexpectedly this week downtown – in a rare moment when he was not in his cafe. We stopped and chatted a bit and I casually asked about the single large book I glimpsed in the white shopping bag he was holding. Rob smiled and told me the book was for an elderly customer.

The man, in his eighties, reported in to Velo every morning for his daily scone. Except for this week when he suddenly did not appear. Rob inquired and learned the customer had had a stroke. And was in the hospital.

The man has no family to speak of. So Rob went out of his way on his own time to buy a book he thought the man would enjoy during his recovery. Now Rob was off to the hospital to pay the man a visit.

I was touched by the story and asked if I could write about it. Rob looked at me a bit embarrassed, but said, “Sure, go for it.”

So here it is!

I want to contrast a man like Rob with another man.

Rob was simply doing a kind thing. Without, in our day of Social Media marketing, even posting about it. Doing a kind thing when no one, he thought, was looking.

Donald Trump and his lewd comments

Compare that with that now notorious video, of a certain person running for US president objectifying women when the women weren’t present. Then he steps out of the van and “politely greets” one of the same women he had just talked so horribly about.

What we do when we think no one is looking says a lot about our true character, doesn’t it?

Not all men are the same. Rob’s act when he thought no one was looking was kind. And it was more than caring for a regular paying customer, it was caring of a fellow human being on this planet.

The more we can strive to get past race, religion and gender, and consider that we’re all just people together on this planet, perhaps we can all be a little kinder too.

Thank you, Rob, for a lesson all of us can learn from.

Gina London - Fuzion PRGina London

Gina London, a former Emmy award winning CNN anchor is a Strategic Communications specialist with Fuzion

Without some “wow” it just won’t work!

July 12, 2016

Products with nothing specialI arrived there in torrential rain and entered a premises that lacked personality, that lacked anything. No pictures, no branding, no product displays…nothing.

There was a display on the wall with Certificates of Incorporation and some certs confirming a legal change from one company name to another.

I was politely ushered into a room and three people joined the meeting.

The new product was produced and placed centre stage on the board room table. The bland, quite generic packaging was the first thing I noticed.

Where was the product made, what’s special about it, what has the journey been, what is the wow, what is the  “story“?

I probed, I dug deep and I asked this crew why they developed this product, why it was in front of me on the table and why they brought it to market?

I was hoping to discover a unique (I hate that word) insight, I was hoping to hear some personal story, I wanted something that would help us to bring this “thing” to life in a genuine and authentic way that would connect with their target audience.

What I got was very profound – “it’s just a product that we think we can make money from

This won’t work…

Greg Canty 

Greg Canty is a Partner of Fuzion who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork

Power Social Media – Digital Influencer Programme

June 21, 2016

Power You - Advanced Social Media ProgrammeAfter years and years of delivering social media courses for business I have realised that most of these are just scratching the surface and for the seriously ambitious individual, something much more is needed.

For this reason I have developed a “Power You” programme, which is geared specifically towards ambitious individuals who want to realise their full potential by building a powerful, digital brand for themselves.

Power You” is for those who want to become Digital Influencer’s in their field of expertise.

In today’s fast-paced world where subject matter experts seemingly emerge overnight via social media, it’s critical that everyone leverages their own point of distinction.

Be so good that they can’t ignore you – Steve Martin

Be so good they can't ignore you - Steve Martin

With my programme, as well as learning extensive social media skills you will learn how to build a powerful network and be recognised as an Influencer by your peers and target audience.

Peer to peer interaction (this is not a classroom!) with a small group of like minded individuals is a strong dimension of the “Power You” programme, which will help you to establish and build your own powerful brand online and make you stand out as a thought-leader.

On this programme you will capitalise your personal awareness, highlight your knowledge, passion, values and expertise, and accelerate your career and business success.

This extensive programme will run over three months, will include 10 group evening training sessions, peer to peer reviews as well as one to one sessions.

The first “Power You” programme is commencing in Dublin on the 14th July and will be limited to a small group.

For full details click here and download the “Power You” brochure.

Thank you for reading!

Greg Canty is a partner of Fuzion

Fuzion offer Social Media Consultancy and Training from our offices in Dublin and Cork, Ireland

If you need more information about the programme please feel free to contact me:
Email: greg@fuzion.ie
Phone: (086) 8311156

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