Posts Tagged ‘SEO’

Google wants its AI to take over your marketing

August 3, 2022

For anyone who is running any Google Ad campaigns you will probably have seen the big shift in Google behaviour over the last couple of years.

Basically, they are encouraging you the customer, the marketer to get out of the way and let their AI take over!!

We’ll allocate your budget for you..

We’ll choose the copy for your adverts..

We’ll come review what you are doing, make recommendations for change and then to make life easy, we will even implement them automatically!

All of this is “cloaked” in a “your campaign results will improve

This was the message I received today for one client campaign:

Unlock your account’s full potential
Opt in to automatically apply recommendations to help you reach your goals by applying the right recommendations at the right time.

We’re here to help you reach more of your marketing objectives
Our Google Ads team understands the dedication it takes for businesses like yours to succeed. That’s why you can automatically apply recommendations – which makes sure that you’ll never miss an opportunity to reach potential customers by regularly applying tailored recommendations to your account.

They understand the “dedication” it takes for businesses like yours to succeed – really??!!

and…that’s why you can automatically apply recommendations….I love the logic!!!!

Press “yes” at your peril, because before you know it you won’t know whether you are coming or going, your adverts will be applied randomly and the only certain thing will be the amount you are spending, and certainly not how you are spending it.

Our advice is

  • understand your objectives
  • understand how each of the Google features work
  • carefully apply these, in full knowledge of what you are doing and why
  • stay in total control of your messages and budgets
  • review your results carefully and adjust campaigns accordingly

Along with your SEO work, Google Ads are a brilliant, powerful way to generate excellent leads for your business, but please please stay in control.

We don’t want to hand even more control to Mr. Google!

If you need us to help you, you know where we are…

Greg

Greg Canty is a partner of Fuzion Communications and he heads up the digital department, providing web optimisation and Google Ads services to clients.

SEO and the Impact it has on your brand

September 20, 2014

Jeff Bezoz, Amazon - Branding quote

A Simple test ….do a Google search using the keywords that describe what your organisation does and see how your website performs.

Crisis PR in Ireland’ , ‘PR firms in Dublin‘ …. Do your own search for your relevant keywords and see what happens. Include your location in the search, which is what most people normally do when they are searching.

From a business point of view it makes clear sense that if someone is looking for what your organisation is offering that they find you easily online. The very best way is for your website to perform for these ‘key‘ searches organically or naturally. If this is not the case your website is more than likely not properly optimised.

If you have done all you can to optimise your website and it is still not performing well enough then it makes sense to implement a Google Adwords campaign to ensure your website is appearing for ‘key’ searches in a prominent position.

While your website performance is essential for business is this the only reason your site should perform well for searches?

I feel another big reason your website should perform well is that it is an integral part of your overall brand. This might seem like an unusual reason at first as we normally thing of ‘descriptors‘ when we discuss someone’s brand attributes.

Jeff Bezoz of Amazon described a brand as ‘what other people say about you when you are not in the room‘. While it might be up to others to describe you this can clearly be shaped by how you portray your organisation through your actions, behaviours, products, services and all the visual cues or representations of your brand.

Your website plays a key role in this, not just in how it appears but also where it appears when searched for.

It’s difficult to appear as a ‘leader in the sector‘ if a random Google search for the services and products you provide has you appearing well below your competitors or possibly so far back on the search results you are not found at all.

If this is the case you need to optimise your website, which is mostly a very straight forward but methodical process and if necessary support this with Google Adwords pay per click advertising.

Where you appear is just as important as how you appear!

Greg Canty is a partner of Fuzion

Fuzion provide online consultancy and website optimisation services from our offices in Dublin and Cork in Ireland

Get it Off Your Chest Online!

May 2, 2010

Have you found yourself in the frustrating position of getting absolutely nowhere with a complaint?

Now this could be on a small scale in a corner shop, at a restaurant where you have had a lousy meal or it could be against one of the big guys. The old saying goes that a bad experience travels quickly with word of mouth as we do tend to share our frustrations with friends, loved ones and anyone that will listen! If anyone is really annoyed about something they tend to share it with a lot of people.

TripAdvisor Logo
TripAdvisor

Spreading the frustration has now got much faster and easier and with a much bigger reach with the onset of the web and the powerful free tools available including Trip Advisor, Facebook, Twitter, LinkedIn and blogs.

These tools can work for you in that they can help get rid of that frustration and genuinely hurt the culprits but they can also help to actually resolve your issue to a satisfactory conclusion.

If your issue is with the “big guys” your activity online can really work in your favour and help to get that proper attention that you have been looking for.

The “big guys” and a lot of the smaller companies are very conscious of their reputations and are often carefully tracking what is being said about them online using tools such as Google Alerts and Twitter searches.

To demonstrate this point I will share with you a small real life example of how this worked for me.  I recently had a problem with one of our national phone service suppliers and was very quickly getting nowhere fast. After nearly 12 months of total frustration and the realisation that this problem was not being sorted out by the normal means I decided to write about my issue in my personal blog, carefully naming the offending company in a way that, if they were paying attention they would definitely notice!

Having completed my blog post I then shared the blog with my Social Media Community, my Facebook contacts, my Twitter followers and my connections and groups on Linked In.

All I had to do then was wait and see if my nothing to lose experiment would actually work ..

Within a few hours not only did I have a bucket load of responses from other people with similar complaints but I also received a call from the offending company in response to my blog issue!

Not in response to my complaint but to my blog!  To be fair to the guy calling he wanted to sort out my problem and I was able to take him through it in detail and within days the whole issue was sorted and I managed to negotiate a fair rebate, which I was told was impossible up until then.

Was this a company eager to satisfy unhappy customers or one that didn’t want to be “red-faced” online? – to be honest I didn’t really care, I finally managed to solve a problem that had been dragging on forever.

The lesson in all of this is that if you require it, you have a very powerful and effective voice available to you online if you choose to use the  tools available , to make your point.

However this can be a double edged sword!

Exactly the same can apply to your own business and you should pay attention to what is being said about you online.  Use the simple to use tools such as Google Alerts and Twitter Search and hear first hand about the good, the bad and the ugly!

If it’s good then highlight the unprompted testimonials on your website and in your newsletters and presentations. If it’s bad or it gets ugly then deal with the problem and don’t be afraid to share how you solved the issue online. Use the issue as an opportunity to show you genuinely care about your customers.

There is no hiding place online!

Greg Canty is a partner of Fuzion Communications

Click Your Way to Success

July 28, 2009

Do terms such as Search Engine Optimisation (SEO) and Web Marketing make your eyes gloss over and bring on a wave of sudden tiredness?I totally understand how you feel but I can promise you that getting this area right will definitely lead to more business for you. In a tough economic climate this is one of those areas that you can improve easily and it won’t break the bank.

The good news is that it is not that complicated!

Just think of SEO or Web Marketing as “making it easier for potential customers to find your business online”

The Importance of Web Marketing
It goes without saying that being found on the net easily could be the difference between doing business and not doing business.Your website is in effect your ‘on-line brochure’ and it is vital that it is easily found by potential clients who may be looking for your services or products. Over 50% of all product and service searches are instigated by searches on the web. While this figure may vary from industry to industry it is constantly increasing.

Whether someone is searching for a Tax Consultant in Dublin, a Maternity Clothing Store in Limerick or even a PR Company that provides web optimisation services!, it is vital that you are found online if you provide any of these services. Can you afford not to be visible?

For the sake of argument, quickly do a Google search on one of your key services and see how your website performs – if I do a search for ‘PR in Cork’ it is important for my business that Fuzion appear in a prominent position. There are a number of areas to consider as part of your ‘being found easier on the web’ campaign:

Your Website = Your “On-Line Brochure”

It goes without saying that your website should present your business properly and much of this will be down to the ‘look and feel’ of the website in exactly the same way as a professionally designed brochure would create a good impression.
Just like the old saying ‘paper doesn’t refuse ink’, exactly the same applies for websites.

Google and other search engines, while very sophisticated in many ways are actually quite simple. If they are returning the results of a search query they are attempting to match the words that you have searched on with the index or catalogue of words and websites that they have on their giant database.

In doing this the search engines follow certain criteria but the bottom line is that they are trying to find the best match for the query. Words are the key to every search – it makes sense that if I search for ‘Tax Consultant in Dublin’ the search engine will return a website that has these words featured prominently on the site but critically used correctly. They are clever enough to know that a website with Tax Consultant in Dublin written 100 times is trying to cheat the system!

So, words are important but they must be used in the right way.

When planning your website decide on your key services & products and then make sure that the site is optimised specifically for each of these. I would advise a separate page for each key service, which should then in turn be optimised properly. Yawn, I can feel it coming on..

Optimise – this means ensuring that the content includes the important keywords, that the headings on each paragraph carry the keywords and the first introductory paragraph carries the keywords. Search engines can’t read pictures, except for the labels embedded on them – be careful with too many pictures.

If my company specialises in PR then Google expects to find the words ‘PR’ in prominent places on some pages of my website. Besides the content you see on each page there are a few things in the background that the search engines place huge importance on.

The title of each web page, the description for each page and the keywords for each page are really important. These are programmed into the background but it is important that they include the words that are important to you: ‘PR in Cork and Dublin’ should feature on my PR Services page.

How do you know if this is being done for your website?

The title of each web page appears in the line at the very top of the web browser. When you look at any page of your website click a button on the browser called ‘View’ and then ‘Page Source’ which shows you the code that runs behind the scenes. Check to see the content that appears after meta “description” and meta “keywords” and ensure that these include the keywords that are important for this page.

Outside of this your website should be easy to navigate, should be updated regularly (a Content Management System will enable you do this easily yourself), should carry links to relevant sites and make sure it is easy for someone to make contact with you.

Off-line activities

Another good and quite obvious tip to encourage awareness for your website is to use your web address prominently on all advertising, uniforms, packaging and on company vehicles.

This is an area that’s very basic but is often overlooked.

Paid Search (Pay per Click)

If you have done all you can in terms of optimising your website naturally and you are still not achieving a position on web searches then I would suggest trying Google Adwords.

This is very effective in drawing very specific traffic to your website. Google will display ‘paid results’ alongside organic\normal results. These are the websites that appear at the very top of the page and on the right of the page.

In simple terms if you want your website to be displayed when someone searches on a particular keyword, you can ‘bid’ on that keyword. This is often referred to as ‘pay per click’ as you are only charged when someone clicks through to your website from your advert.

Until your organic or natural position improves, it is a great way of achieving a good position with relevant search queries and if your advertisement delivers exactly what a user is looking for then they will be inclined to click onto your site. It is advised that these campaigns are set up very carefully to ensure your budget is not wasted.

Summary
Being found on line is critical for every business. If your website cannot be found easily than this is great news! This can only mean more business when you sort it out, which is hopefully now easier than you originally thought.

After all that a strong coffee is required!


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