Posts Tagged ‘Greg Canty’

Valentines Day and meeting expectations!

February 14, 2015

Romance

As she stepped out of the car she left me with the little bombshell “I hope you have something special organised for Valentine’s Day” ..Dee was half joking of course! (?)

All of a sudden this isn’t about a demonstration of your love, it’s an expectation, a bar, below which you will perish if you fail to do the right things and achieve that minimum standard!

I started thinking..I am on an absolute hiding to nothing here.

All I can do is either disappoint (try to avoid!) or successfully manage to satisfy this ‘expectation’. What can I possibly do to surprise her and make her feel as special as I feel about her on this day ..something beyond “he did what was required“?

To make matters worse I have been so busy with work that I haven’t had two minutes to scratch, think about what I might do and then have the time to actually organise whatever I come up with!!

Isn’t this what it is like with the service we provide our clients? They quite rightfully have a minimum expectation and your first job is making sure that you at least match that – anything less and they are disappointed.

But just like Dee you want to leave them surprised and feeling special and this means doing something that they are not expecting, something that they will really appreciate and show them how much you really care. This is the ‘sweet spot’ where you get to show them that you are quite different than all the other potential ‘lovers’ out there.

Just like Valentines Day it’s a challenge but if you want them to know how special they are you’ve got to dig deep..

Happy Valentines Day x

(My efforts ..I wrote a poem for her card, I bought a single rose, I brought her breakfast, we’ll walk on a beach and after that I will cook dinner …have I done enough?)

Greg Canty 

Greg Canty is a Partner of Fuzion who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork, Ireland

Personal Branding and your Modern Coat of Arms

February 3, 2015

personal branding

There is a lot of talk these days about the importance of your ‘personal brand‘; how you always need to be aware of it, how you should project it and how you should protect it.

It is talked about in marketing circles as if it is a new thing and that it is borrowed from the world of products and companies, which all have their own branding that we can easily relate to.

The comparison to products, services and companies can be a little disturbing at first – surely we are human beings and not products (many may disagree!)? After all we have feelings, thoughts, opinions, beliefs, passions, we want to be appreciated and valued and we definitely don’t want to be treated as commodities.

If we forget about the comparison to products and companies it gets easier and we can start to appreciate what our personal brand really means. Our personal brand is our story, it is what we represent, it is what we believe in, it is what motivates us, it is who we are. If you deal with me this is what you get.

The challenge is to properly project our story so that others get what we are all about.

In ancient times the personal brand for our family was captured in our family crest or our coat of arms.

A coat of arms is described as a unique heraldic (a visual way of signifying rank) design on a shield or surcoat. A surcoat, and subsequently a coat of arms was used by medieval knights to cover, protect, and identify the wearer. The coat of arms symbolises the heraldic achievement which consists of a shield with a crest and motto.

These coats of arms came into general use by feudal lords and knights in battle in the 12th Century. By the 13th Century their use had spread beyond the battlefield to become a kind of flag or logo for families in the higher social classes of Europe, inherited from one generation to the next.

Your coat of arms or crest was effectively a way of telling a story about your family and what they represent.

Canty family crestIn the case of the ‘Canty’ crest:

  • the core blue colour in the shield represents Loyalty and Truth (good traits I’m sure you will agree!)
  • the use of yellow represents Generosity (the drinks are on me ..very true)
  • the Chevron (the upsidedown ‘V‘) denotes Protection. Apparently this is often granted as a reward to one who has achieved some Notable Enterprise (woohoo!)
  • the crescents signify one who has been ‘Enlightened and Honoured by his Sovereign’ (hmm..what did we do to deserve this?)

While this captures and projects a ‘story’ and a set of values and beliefs for my family in many ways it also sets a standard and creates an expectation about our behaviour – something that we all need to live up to.

Ironically the use of the coats of arms evolved over time and started to be used by commercial companies, which are effectively the origins of the modern logo.

Telling your story today

Today we don’t carry around a shield (just a business card..) and we don’t wear a suit of armour so communicating our story can be a little bit more challenging!

The face to face personal experience has always been the most important part of our story. How we look, how we dress, how we speak, how we behave and what we do are powerful ways of telling this story. Those who interact with us get to experience our ‘personal brand‘ up close and hopefully they will carry with them a positive version of our story.

For those at a distance our modern day coat of arms is our blog, our Facebook, Twitter, LinkedIn and other social media accounts. This is where we get a chance to show our photo, detail who we are, what we have learnt, what we have done, what we believe in and then bring all of this to life through our regular conversations and interactions.

In Ireland alone there are 1.4 million LinkedIn users. The most common activity of these users is looking at other people’s profiles. I wonder why..

How is your coat of arms looking? 

Greg Canty 

Greg Canty is a Partner of Fuzion who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork, Ireland

Cork – Let’s Shake it up!

January 5, 2015

 

Good to Great

2014 was a good year.  There were definite signs of recovery, which our own business could see first-hand through our offices in Cork and in Dublin.  We were finding that people and businesses may not have had more money to spend, but there was an air of optimism and that there was a willingness to invest once more, in their businesses, in their homes and on themselves.

In Cork there were a number of indicators that have helped generate this air of positivity.  Work began on One Albert Quay, by John Cleary Developments and BAM Construction, which is initially creating 300 construction jobs and once the construction phase is completed will accommodate up to 1,800 new workers in the city centre. This is one of the largest projects of its type in the whole of Ireland at the moment.

We saw award-winning Cork entrepreneurs such as Dan and Linda Kiely of VoxPro, growing from strength to strength and announcing that by 2016 they plan to employ 4,000 highly skilled people in Cork.

The Cork Convention Bureau continued to punch above its weight, attracting international conferences to Cork in 2014 to the value of over €9 million.

Work continued on the Cork Marketing Strategy – or Cork INC as people have started to call it, where all of the major stakeholders, led by Cork City and County Councils are looking at more joined up thinking in promoting Cork to Foreign Direct Investors.

As part of this project, the research showed us that Cork is seen as a special place to do business. Not only is it economically viable with an intelligent and motivated workforce on our doorstep thanks to our terrific education institutions, but it is also seen by everyone as a great place to live. When it comes to ‘life success’ which is a combination of career and quality of life, Cork beats most other locations globally, hands down.

When we were working on this project it was fantastic to hear so many people playing back to us what we already knew!

Cork also led the charge in the tourism sector with visitor numbers up and the hospitality sector reporting a busy high season. Visitors flocked to attractions such as the English Market, Blarney Castle and Fota Wildlife Park as well as the wilds of East and West Cork.  A lot of visitors know what a special place Cork is!

All of this has made 2014 a good year for people living in Cork. However we can’t just stop at this and we need to be on the front foot and really shake things up and make things happen for ourselves.

As anyone who knows Fuzion and in particular my partner Greg Canty, will know that we are big fans of Jim Collins, the American business consultant and author.  Jim’s most famous theory is how “good is the enemy of great”.  He believes that good organisations can unwittingly slip into a mind-set of  good is good enough and that this complacency can prevent the organisation becoming great.

My wish for Cork in 2015 is that we don’t slip into this mind-set.  Cork is perfectly set to take full advantage of the upturn in the economy which now seems to not just be rhetoric, but fact – instead of thinking “good”, let’s plan for “great”.

As a really nice pre-Christmas boost, IBEC announced that economic growth in Ireland is expected to hit nearly 6% in 2014 – the strongest rate in Europe, with continued strong growth predicted in 2015. If Ireland can be the star of Europe why not work together to make Cork the star of Ireland.

Cork stakeholders have a responsibility to make sure that we take full advantage of these positive figures and that this time next year; we are all saying that 2015 was a great year for Cork, that we did not get complacent with “good”, but worked towards being “great”.

I have many things on my wish list for 2015.

Cork Convention CentreOne wish is that finally we get going on the much-needed Convention Centre.  There have been enough delays on this for a variety of reasons – many of which I can’t fathom – but Cork needs it urgently if we are to be seen as a “great” player in this arena.

Something desperately needs to be done with our amazing city centre. We are passing way too many empty retail units on Patrick Street and even more empty offices on the South Mall and neighbouring streets. I hope that 2015 is the year we see some tangible initiatives to really fill these empty spaces with a creative mix of uses. With some creativity, positive incentives and initiatives and by working together we can get these streets buzzing once again.

Cork Airport is haemorrhaging flights and this flow needs to be stopped in 2015. I think we all know the answer to this one and my hope for Cork Airport in 2015 is that it gets more autonomy from Dublin and becomes an independent airport. Shannon Airport is thriving to the detriment of Cork Airport and this needs to be addressed urgently. Not only do we want access to fantastic destinations for business and pleasure, we also want to see this traffic reciprocated with more overseas visitors able to discover our fantastic city and surrounds through direct access through our state of the art airport.

We have two very proactive and powerful new CEO’s in Ann Doherty for Cork City Council and Tim Lucey for the Cork County Council who need to continue to show us leadership and steer Cork together towards a great year in 2015.  They both have vast experience in heading up major organisations and now they need to lead us through positive change and progression.

I would ask that they would be confident and brave and a lot more than just safe pairs of hands. Our local politicians and all other stakeholders must support them in this regard and even allow them to take some risks as they push forward.

A colleague of Fuzion’s in our work on the Cork Marketing Strategy over the past year and a half, Malcolm Allan of Place Matters, puts it brilliantly when he says “if you continue doing the same thing, you will get the same results”.  Malcolm is one of the leading global figures in Place Marketing and sees great potential for Cork, but we need to bear his words in mind in 2015.

Let’s make 2015 the year that we really changed things in Cork, taking full advantage of the economic improvements and that we all played our part to make things happen. So much has been invested in plans, consultants, research etc. so let’s make 2015 the year that Cork took major steps to take its rightful place among the leading city regions in Europe and beyond.

My last wish is that all of us genuinely work together and apply a ‘rising tide’ mentality so that overall Cork benefits and not specific interest groups.

Let’s make sure we all have a great year, because Cork and all Corkonians born and bred and those like myself who are lucky enough to be adopted by Cork and to call it home, deserve it.

Lets shake it up!

Deirdre Waldron - Fuzion PRDeirdre Waldron is a Partner of Fuzion

Fuzion are a Marketing, PR and Graphic Design firm with offices in Cork and Dublin

This post first appeared as an Opinion Piece in the Evening Echo 2-1-15

We had a great 2015 because..

January 5, 2015

Cool Runnings

For the last few years we have been doing this simple little exercise at the start of the year to help get focused around things that are important both personally and professionally.

We have found it to be really useful and one that has made a big difference.

Making plans and actually achieving them is always challenging and at the start of the year we find ourselves at the start of that loop all over again making promises that often will never materialise!

Benjamin Zander - The Art of PossibilityA few years ago we were inspired by a book about goal setting in a different way called “The Art of Possibility” by Benjamin and Rosamund Zander (a really interesting motivational book by the conductor of the Boston Philharmonic Orchestra and his wife who is an executive coach).

Benjamin Zander, the conductor has the task every year of bringing out the very best from a large group of very talented musicians for his orchestra.

His approach is rooted in the power of visualisation – the simple idea behind this is that if you visualise what you want to achieve then there is a much better chance of it actually happening (unbelievers ….stop reading now !!)

This year instead of doing it individually (definitely do this as well) why not as a team take on the task for your business or organisation.

Imagine the last working day of the year just before you switch off the lights in the office, before you exchange office presents and head out the door to do some last minute shopping and enjoy a well-earned rest, you have a chat about the fantastic achievements during the year.

Here goes ..

Take a flipchart and simply write your achievements in advance for the last working day of the year to come..

Wednesday, 23rd December, 2015

We had a great year because ….

Be as specific as you can including business and developmental goals and when the team are done get everyone to Sign it!

Once you have done this take some time out with your team and work out the detailed planning and action plans that support your 2015 wish list and then track progress during the year.

…grab just 30 minutes with your team this week before things fully kick off again and do it!

Happy 2015 from the Fuzion Crew!!

(the pic at the top of the post is from the fantastic movie, Cool Runnings the last featuring the comic genius John Candy about the Jamaican bobsleigh team making their debut at the 1988 winter Olympics in Canada)

Written by Greg Canty

Greg Canty is a Partner of Fuzion who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork, Ireland

Marketing or Great Storytelling?

December 22, 2014

Storytellers

Jeff Bezos, CEO of Amazon perfectly summarised branding when he declared “your brand is what people say about you when you leave the room

So..branding isn’t about logos or tag lines? …it is actually what people say about you.

In that case our job as marketeers is to simply help our clients tell the story of their business, organisation, products and services effectively so that when people talk about these things they say exactly what we want them to say.

In effect we need to be great storytellers, creating memorable content that connects with our target audience in a way that they will remember positively.

Telling memorable stories takes great copy, imagery, logos, tag lines, ideas, PR campaigns, events, sponsorships, initiatives and social media activity.

When we talk to clients about the Fuzion process we try to forget about the industry jargon and instead we talk about stories:

Capture your story

It is vital that your story, the essence of the organisation is captured properly – this is an important and necessary first step. It is damaging to promote your business if this part is not right.

Whenever and wherever anyone comes across your products, services, website, promotional material, vehicles, premises and even the individuals in your team your story must be told in a way that properly reflects what you want.

Finding your story

If I look for the products or services that you offer with the help of Mr Google it is vital that you are found easily and prominently. This is the low hanging fruit!

When we build websites for our clients we make sure the platforms they are built on facilitate good search engine performance and that we include the right ‘copy’ (the keywords customers use when they search for your products or services) so they are found prominently by potential customers.

Telling your story

Every business must promote itself so that people know it exists. This is your advertising, PR campaigns, direct marketing, email marketing, events and sponsorships all designed to tell your target audience that you exist and what you do.

This must be done carefully and consistently so that the right story is always told.

Conversations about your story

We often hear that 80% of business comes from referrals or ‘word of mouth‘.

Surprisingly only a portion of these referrals will be from actual customers. Often these referrals will simply come from people who have ‘heard about you‘ somewhere along the way.

Social media when correctly used is a fantastic way to generate these referrals and get the right word of mouth going through online ‘conversations‘ and interactions.

It is also a great way to communicate the personality and beliefs of the organisation in a way that is often impossible through other communications.

Protecting your story

The last part of the process is only ever called into action when something goes wrong. We help organisations when incidents occur that have the potential of ruining the good ‘story‘ of an organisation.

The larger well prepared organisations will have predicted possible negative scenarios and will have a ‘crisis drill‘ in place to deal with these should they occur. Often you just cannot predict every possible scenario and when the wheels do fall off unexpectedly we will get the call to help when it is really needed.

What’s your story?

Every individual, business and organisation has a story to tell and this ‘story’ process works best when it is carefully executed as part of an integrated plan.

Marketing?…nah, just like the guys around the camp fire we are just storytellers!

Greg Canty 

Greg Canty is a Partner of Fuzion who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork, Ireland

The Power of Compliments

December 16, 2014

Compliments

I was checking my emails just now and I came across a fantastic message from a contact I have on LinkedIn, which cheered me up no end.

The very lovely and very generous Valerie (Ryder) O’Hanlon had picked up on the changes I had made to my LinkedIn profile and left me a message that put a huge skip in my step.

Thank You

Not only did she pay me a compliment, which is always great to receive but she also grabbed my attention by being nice, generous and friendly – in a sweep Valerie has moved to the top of my ‘nice people to deal with online‘ league table!

If we ever have a requirement in the HR Consultancy sector we know who to go to.

Paying a compliment is a really easy thing to do but it can also be  incredible powerful.

If you see something you like, think someone has done something worthwhile, noticed they have just got a promotion then take those 30 seconds to say well done!

Try it ..if you have a compliment to give, don’t hold back

Greg Canty is a partner of Fuzion

Fuzion are a Marketing, PR and Graphic Design agency in Ireland with offices in Cork and Dublin

The Dig Deepers

November 6, 2014

Digging Deep

Everyday when you rock up for work you make a choice about who you are – could you be a dig deeper?

To not treat work as just a job
To go above and beyond what is expected by your clients
To look out for the other guys in the team and help them out when they need it
To not worry about the clock when there is more to do
To think and watch out for your clients 24/7
To bring your clients something unexpected because you were watching out for them 24/7
To take responsibility for your clients as if it were your own business
To learn as much about your clients industries, issues and challenges as possible
To be a true partner with each of your clients
To be the one that is called by your clients when they need support at any time
To be an invaluable part of your clients team

When you dig deep career success follows..

Greg Canty 

Greg Canty is a Partner of Fuzion who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork

How to Attract Top Talent

October 2, 2014

Attracting Talent - Superman

Attracting top performers to your organisation is the key factor for future success according to many of the top CEO’s and one of the biggest challenges they are facing today.

Understanding how top performers think is critical and to get this right organisations must figure out what motivates and inspires them and then how to create an environment where these things exist.

Some of the common attributes that top performers look for in an employer are:

Real value alignment

Top performers want to believe that the organisation they are working for are strongly aligned to their own personal values. These ‘key’ corporate values must be clearly communicated and could include things like customer ethos, creativity and innovation, involvement in the community,  teamwork, opportunity and personality.

Quite simply “If you want me to work for you I must believe in you

Positive reputation

In the eyes of the top performer, the organisations they consider working for must have a strong, attractive brand and a great reputation in the marketplace. This by default will enhance their own personal reputation and help them to progress with their career. When the question is asked “where do you work?” you want to be able to answer proudly and even create a little job envy ..”Oh, you are lucky to work there“.

Special personal opportunities

Top performers want to know what sets the organisation apart and what does that mean for them: Special experiences, unique opportunities, enjoyment, satisfaction, achievement and rewards, career progression and a great work life balance are things that important for these individuals.

Development opportunities

The opportunity to develop both personally and professionally is crucial for the job satisfaction of high achievers. They want to invest their talent and precious career time in an organisation that can help develop them and progress their career positively.

Communicating

If these attributes genuinely exist in the organisation (easier said than done!) then the challenge is to communicate these to Top Performers in a way that attracts their attention.

Some of these attributes are easy to convey such as organisation success, great products and services but other ‘softer‘ attributes are difficult to convey in a believable way to prospective talent but it can be done.

Website

The organisation website will be the first port of call for anyone considering working with the organisation. Organisation websites are normally built with customers in mind but you will find that the more progressive ones will go to great efforts to demonstrate the opportunities that exist for staff and will try to provide evidence that their place is a genuinely great place to work.

While describing employee programmes and opportunities is a must on the website, the ‘evidence’ will come from the staff themselves and with clever corporate videos, team blogs, demonstrations of team activities and team testimonials the opportunities can be communicated in a believable way.

For an ‘active‘ job seeker the website will be useful, but to attract someone more ‘passive‘ who may not be considering a career change you must work much harder to get their attention.

Social Media 

Social media in particular, free from the formality of the organisation’s normal communications is a powerful platform for communicating the softer aspects of the organisation. These channels are the perfect way to demonstrate the personality of the organisation, the positive work life balance activities, the team spirit and publicising some of the community work and other things that showcase the ethos and values that exist.

For example happy pictures of team activities can speak volumes for any organisation.

For deeper messages well written blog posts, which allow more informal and softer communications can be distributed cleverly on the social media platforms to really demonstrate the special personality of the organisation.

PR

If the right attributes exist for the organisation then it is vital that these are communicated to the widest possible audience through the media using PR.

Your brand is ‘what other people say about you‘ so it is really important that you carefully plan and shape how your organisation is perceived. Not only should the organisation’s progress and success be communicated but every opportunity should be taken to publicise community work and other non-commercial activities that really show how special the place is.

One of the clever ways to do this for our clients is through profile pieces in the media with individuals who work there. These are a powerful way to capture stories and communicate the real personality of the organisation.

Awards

Awards are another clever way for an organisation to showcase other aspects of their personality and ethos. For example many organisations in Ireland are competing for the Chambers Ireland CSR  and ‘Great Place to Work‘ awards. Companies as diverse as Diageo, Microsoft, EMC and McDonalds are all participating in these awards, which demonstrates in a tangible way that it is not all about profit within their businesses.

In 2013 Fuzion proudly won a Chambers Ireland CSR award for our international Safebook anti-cyberbullying campaign, which we hope speaks volumes about the type of business that we operate. We care!

The top performer is not a work horse and they care deeply about their careers and about things that really matter to them.

Jim Collins in his iconic book ‘Good to Great‘ says one of the key factors of successful organisations is great people.

It’s up to you to attract them!

Greg Canty is a partner of Fuzion

Greg Canty is a Partner of Fuzion who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork

 

SEO and the Impact it has on your brand

September 20, 2014

Jeff Bezoz, Amazon - Branding quote

A Simple test ….do a Google search using the keywords that describe what your organisation does and see how your website performs.

Crisis PR in Ireland’ , ‘PR firms in Dublin‘ …. Do your own search for your relevant keywords and see what happens. Include your location in the search, which is what most people normally do when they are searching.

From a business point of view it makes clear sense that if someone is looking for what your organisation is offering that they find you easily online. The very best way is for your website to perform for these ‘key‘ searches organically or naturally. If this is not the case your website is more than likely not properly optimised.

If you have done all you can to optimise your website and it is still not performing well enough then it makes sense to implement a Google Adwords campaign to ensure your website is appearing for ‘key’ searches in a prominent position.

While your website performance is essential for business is this the only reason your site should perform well for searches?

I feel another big reason your website should perform well is that it is an integral part of your overall brand. This might seem like an unusual reason at first as we normally thing of ‘descriptors‘ when we discuss someone’s brand attributes.

Jeff Bezoz of Amazon described a brand as ‘what other people say about you when you are not in the room‘. While it might be up to others to describe you this can clearly be shaped by how you portray your organisation through your actions, behaviours, products, services and all the visual cues or representations of your brand.

Your website plays a key role in this, not just in how it appears but also where it appears when searched for.

It’s difficult to appear as a ‘leader in the sector‘ if a random Google search for the services and products you provide has you appearing well below your competitors or possibly so far back on the search results you are not found at all.

If this is the case you need to optimise your website, which is mostly a very straight forward but methodical process and if necessary support this with Google Adwords pay per click advertising.

Where you appear is just as important as how you appear!

Greg Canty is a partner of Fuzion

Fuzion provide online consultancy and website optimisation services from our offices in Dublin and Cork in Ireland

15 Incredible social media tricks to send your campaigns into orbit!

September 7, 2014

Orbit

The whole team are busy working on a plan for a ‘hot prospect‘ that we would love to win.

We brainstorm together. first ensuring we all understand the brief, and then we agree the key objectives and what we need to achieve by the plan. We then assign the different parts of the plan to the different team members who are best suited for each element and we go to work.

Often I will work out the social media strategy and the plan for the ‘new client‘ and when all our different parts are done we reconvene and review the collective plan making sure all parts work together – Fuzion!

I went off and worked on a plan that I felt would work for this new client who were targeting a stylish, cool and savvy social media audience.

My crew pulled me aside and told me my they thought my plan was boring – “the client have big expectations from you around social media and we need to ‘wow’ them. What you have put together is boring and won’t achieve that wow“. Ouch ..that was harsh!

Now here is the dilemma ….everyone wants the big trick, the big wow, the magic moment that sends their plan into orbit but I find 100% of the time that you will never ever get near the possibility of this happening unless you first get the basics right. In particular with this target audience I also felt they would see any tricks and gimmicks as trying too hard.

Unfortunately the big trick is actually doing the boring basics right and being diligent enough to do this consistently day in day out, including those days when you are up the walls and your social media posts seem trivial and a waste of precious time. Because I believe this I find it hard to pop out tricks and gimmicks in a genuine plan.

I guess I wrote a social media plan for this prospect that was designed to succeed, which probably did read as very boring and ‘trickless‘ but unfortunately that’s what I believed was needed.

In a way there were huge ‘tricks’ in the plan even if they appear boring:

  1. Get your objectives and key messages right and stick to them
  2. Concentrate on the main social media platforms and until you have these up and running properly forget about the others
  3. Make sure all the key imagery used is strong and supports these objectives
  4. Have a clear follower strategy
  5. Post regularly and at times when you know your target audience are watching – that isn’t once a day!
  6. Make sure that the posts are well balanced covering all of your key messages
  7. Stop selling, be helpful, craft your posts so that your unique personality shines through
  8. Use great and natural photos that show the best, authentic version of the organisation and not something plucked out of a corporate brochure
  9. Apply some advertising budget to carefully push your message out to the target audience
  10. Don’t always talk about yourself and start interacting with others
  11. Listen to your target audience and get the ball rolling with your followers
  12. Write blog posts that really show your unique personality and not just facts
  13. Train your internal team so they can look after your social media (always the best option)
  14. Organise your team so that social media activity is always looked after
  15. Keep doing it!

Reluctantly I agreed to a ‘wow’ social media brainstorm with the team and we did add a few quirky ideas, gimmicks and tricks because if we want to ‘wow’ them we have to give them what they expect but I did make sure the real ‘tricks’ were still in the plan.

When they master the real ‘big tricks’ those ‘wow moments’ will occur naturally and then they will be ready to fly into orbit!

Greg Canty is a partner of Fuzion

Fuzion offer Social Media Consultancy and Training in Dublin and Cork

 

 


Follow

Get every new post delivered to your Inbox.

Join 12,203 other followers

%d bloggers like this: