Author Archive

Our UK Crisis Communications Partner, Alder

June 22, 2021

Fuzion Communications are part of a European crisis communications network with the core purpose of providing clients with a network of experts in crisis communications should a pan-European issue occur.

The Crisis Communications Network is an association of European owner-managed PR agencies with unrivalled expertise in Crisis Prevention and Communication. As independent agencies it is highly flexible and is able to react immediately to clients’ needs and where necessary co-ordinate across different jurisdictions in Europe.

At the time of writing there are experienced agencies in 11 countries as part of the CCNE.

To give you some insight into these international partners we have asked each of them to give us some information about their business, the local “hot topics” and their general approach.

In a previous post we provided an overview of the founding partner of the CCNE, our German partner agency, Engel & Zimmerman.

Today we focus on our UK, London based partner, Adler.

About Alder

Alder is a London-based crisis communications firm founded in 2010. Its team of consultants – known as Specialist Partners – have backgrounds in the worlds of journalism, regulation and public affairs and advise a diverse range of clients from individuals through to major companies. Schools, charities and healthcare organisations are also a key area of expertise. Given its focus on complex issues where litigation is frequently ongoing or imminent, Alder works closely with the UK’s leading law firms to deliver advice that is closely aligned with the client’s legal strategy. It is also trusted by many international insurance companies to advise their customers when an incident gives rise to a claim under their insurance cover. 

Crisis communications: Alder’s approach

Crises don’t just happen at a moment’s notice, they can also arise because of slow-burning issues that suddenly cut through to the public consciousness. In both cases, preparation is key in order to maintain discipline and control of messaging because the demands for information from stakeholders can be overwhelming, and any miscommunication can lead to reputational, legal or insurance difficulties.  

Time is the most valuable commodity in a crisis, and steps should be taken as soon as a problem appears on the horizon to plan for the most important elements of the communication strategy and to ensure the client’s lawyers are content with the approach.

The speed of people’s social media responses also means clients need to quickly get on the front foot in order not to be defined by a problem. Each situation is different, so regardless of whether a crisis plan is in place the response needs to be bespoke, and Alder’s consultants work round the clock to ensure communications are issued in a timely and calm way and do not create any hostages to fortune.

Dealing with a crisis can feel overwhelming for the individuals concerned. Alder advises clients to break the response down into three phases: before, during and after public scrutiny of the matter.

Briefly this breaks down as follows:

Before: planning and aligning draft communications and strategy with legal and insurance considerations.

During: roll out the plan, paying particular attention to stakeholder management; monitor coverage; intervene to correct any significant inaccuracies in ‘real time’.

After: embed organisational learning from what happened; take steps to clean up any negative online legacy; assess impact on reputation and take steps to address any residual problems.

The Irish Comparison

While the basics that we follow are identical; be prepared, identity potential risks, have a plan, have a great, experienced team that can handle a crisis and a client team that is trained to handle media with support – it is clear that there are special conditions in each country that you need to be aware of if you are dealing with a crisis and it is at these times that you need a local experienced, agile partner to help you navigate these challenges when they occur.

If you would like any information about our crisis communications service or the Crisis Communications Network Europe feel free to contact me at deirdre@fuzion.ie.

Deirdre

Deirdre Waldron, founder of Fuzion heads up the Crisis Communications team, which operates from offices in Dublin and Cork, Ireland.

Our German Crisis Communications Partner, Engel & Zimmermann

May 17, 2021

Fuzion Communications are part of a European crisis communications network with the core purpose of providing clients with a network of experts in crisis communications should a pan-European issue occur.

The Crisis Communications Network is an association of European owner-managed PR agencies with unrivalled expertise in Crisis Prevention and Communication. As independent agencies it is highly flexible and is able to react immediately to clients’ needs and where necessary co-ordinate across different jurisdictions in Europe.

At the time of writing there are experienced agencies in 11 countries as part of the CCNE.

To give you some insight into these international partners we have asked each of them to give us some information about their business, the local “hot topics” and their general approach.

We start off with the founding partner of the CCNE.

Here is some information about our German partner agency, Engel & Zimmerman.

About them:
Engel & Zimmermann was founded in 1985 in Munich. Nowadays the owner-run consultancy has a second office in Osnabrück (Lower Saxony) and works for more than 60 companies as regular consulting clients. 50 employees take care of mostly midsized companies.

For these clients they set up systematic crisis prevention, e.g. training for the staff with camera-based media training, workshops for the crisis management team or risk analyses. When a crisis occurs they develop effective communication strategies and talk as spokespeople on behalf of the client to the press.

Engel & Zimmermann specialise in working for food and beverage producers, which account for about half of their regular consulting clients. Furthermore, they deal with compliance and cyber breaches for companies from various industry sectors.

Crisis Communications in Germany:
Communications is very challenging in Germany these days. They observe that social media and corporate communication departments in many companies are not well prepared for sensitive communications with the general public. One of the big topics they identified is that companies are struggling with what they refer to as identity politics.

Many of them are completely overwhelmed and need help in developing an attitude or position concerning political and social issues (e.g. racism and gender diversity), which is accepted by all of their customers. It is more and more obvious that no company can be unpolitical any longer. The reason why Engel & Zimmermann has so many clients from F&B is that this sector has been highly criticised in Germany for many years now. The expectation is that this development continues in the future.

Broadcast media, NGOs and parts of the general public have a huge focus on product quality problems, the use of additives and artificial flavourings or general consumer deception. Against this background, many F&B companies are under permanent pressure and communication mistakes have to be carefully avoided.

Their Approach:
From their perspective, crisis communications is a strategic and long-term task. They are convinced that systematic crisis prevention should be practiced by all companies, which is their groundwork for every kind of effective communications in the case of a crisis. They are available for their clients 24/7 and also help them with current issues. Because of their strategic approach they also believe that and crisis should be precisely analysed in the aftermath. They consider their strategic approach to be a holistic one – from crisis prevention to ad-hoc crisis communications and to crisis evaluation.

The Irish Comparison

While the basics that we follow are identical; be prepared, identity potential risks, have a plan, have a great, experienced team that can handle a crisis and a client team that is trained to handle media with support – it is clear that there are special conditions in each country that you need to be aware of if you are dealing with a crisis and it is at these times that you need a local experienced, agile partner to help you navigate these challenges when they occur.

If you would like any information about our crisis communications service or the Crisis Communications Network Europe feel free to contact me at deirdre@fuzion.ie.

Deirdre

Deirdre Waldron, founder of Fuzion heads up the Crisis Communications team, which operates from offices in Dublin and Cork, Ireland.

Crisis Communications & Lessons to be learned, The Ill Fated Announcement of a European Soccer Super League

April 23, 2021
European Super League

The announcement of a new Super League for the top European soccer clubs, was one of the key news stories breaking this week across Europe and here in Ireland, even overtaking pandemic media coverage – a very welcome distraction for most!

It was an emotional issue for soccer fans and pundits across Europe – and a textbook communications disaster unfolding on a global stage.

Here in Ireland, even though the issue didn’t relate directly to Irish soccer clubs, most UK clubs would have Irish supporters clubs and reactions from spokespeople from these organisations was in line with fans across Europe – and all Irish soccer pundits and journalists were also uniform in their condemnation of the concept.  

It was very difficult for Irish media to find anyone that was in support of the initiative.  Even our Taoiseach Michael Martin expressed solidarity. 

In a Tweet he posted “I will engage with other EU governments about possible common action against this Super League Proposal. “

The reaction came as no surprise as so many people in Ireland have a strong affiliation for soccer – Irish soccer fans may have their own home team they support, but most would also have a close affiliation to an English or Scottish team as well. 

The announcement of the Super League was doomed as there was no consideration for their internal audience and when managers and players were not in the loop, the concept came across as flimsy, arrogant and ill-considered.  

In Ireland we love to forgive the repentant sinner – which is why Liverpool FC’s owner, John Henry’s apology directly to the fans “I let you down”, has dampened some of the flames at Anfield – if not elsewhere.  

“I’m sorry” – are such powerful words in a crisis.

This episode has shown once again how effective people power can be and the power of communications. 

From now on every step the football club owners, directors and football authorities take and any communication they make, must be seen to be with the fans in mind. They must be seen to be listening to fans and acting on fans wishes.  Grass roots communications and activity will be so important going forward and will help heal the wounds.

What lessons can other people in power take from all of this? 

Bring your internal audience on the journey with you. Test sentiment towards the change and adapt your messaging taking in these learnings. If making changes that will have a great impact, start with a grassroots approach and a very soft launch. Have relatable spokespeople using relatable language.

And, very importantly if you get something wrong, admit to it, communicate how lessons will be taken from the mistakes and move on.

Deirdre Waldron

Deirdre Waldron is the founder of Fuzion Communications, a full service PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland

Natasha Lynch – A Beautiful Soul

February 22, 2021
Image

On Friday, having our one and only outing of the week – shopping in Dunnes –  I kept on thinking I saw a friend of ours, Natasha, when I saw any girl with long wavy blond hair.  

Of course the masks we must all now wear didn’t help, but it couldn’t be Natasha because a few hours before that Natasha passed away, surrounded by her heartbroken family.

I didn’t even know Natasha was sick. Maybe if we were not all in our own lockdown bubbles I’d have known, and I feel terrible that I wasn’t there for her. I know if anything was wrong with me, Natasha with the heart of pure gold that she had, would have checked in on me.

We are all stunned that this bright light is no longer among us. Natasha was one of a kind.  

Greg and I worked close to her, us on the South Mall and Natasha had her business Essential French around the corner on Grand Parade. We would often bump in to her at the end of a long day. She always greeted us with hugs, positivity, full of life and full of chat.

Everyone was drawn to Natasha.  

I first met her back in 2009 through Network Ireland and shortly after this she attended our very first PR course that Greg and I ran for clients of the Local Enterprise Offices.  Seriously – she could have given the course herself – she was a born communicator and marketeer. Back then, it was really the genesis of social media and she was already being so creative about how she used it for her business – and was so giving with her experience, her expertise, her energy and enthusiasm.  

She was great at balancing things – her successful business where she was so passionate about helping kids be the best that they could be, while still keeping Wayne and her boys a priority.

Everyone she touched was the better for being around her – her students, their families, her colleagues and her many, many friends.

She was always so generous with her time, her friendship and her positivity – which was so infectious. 

As I type, and short circuit my keyboard with the tears, today I’m going to celebrate Natasha.  As she wished, light a candle for her, donate to the organisations that helped her on her journey, Marymount Hospice, Mercy Foundation, Arc House and CUH.

Gone way, way too soon, but what a legacy she has left in the hearts of so many people lucky enough to call her a friend. Our thoughts and prayers are with Wayne and her beautiful boys and her dad Tony, brothers and sister.

Deirdre Waldron is the founding partner of Fuzion Communications, a Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork.

Groundhog Day!

February 2, 2021
Groundhog Day

Did you know today is Groundhog Day!  A popular tradition centered on the town of Punxsutawney, a borough in the south of Jefferson County, Pennsylvania. If a groundhog emerges from its burrow on this day and sees its shadow due to clear skies it will retreat to its den and winter will persist for six more weeks;  but if it does not see its shadow because of cloudiness, spring will arrive early.

Groundhog Day is also one of my favourite films, where the main actor, Bill Murray gets to replay the same day, over and over again until he gets it right – it’s torture for him, replaying the same day, day after day, but it turns him into a really nice guy, loved by his colleagues and his fans and of course he gets the girl of his dreams – Andie McDowell!!!

Of course since 12th March 2020, we have all been stuck in our own Groundhog Day, which is never ending…. For me its:- wake up, check the Covid app or Fergal Bowers Twitter page for latest Covid numbers, exercise, walk dogs, shower and put on makeup (for me and no one else!), breakfast and commute to work to the music room, lunch, watch CNN or switch to Comedy Central and Friends for a few minutes if I need to smile, commute back to work to the music room, close laptop, walk dogs, cook something nice, usually from James Whelan Butchers (as luckily one of their shops is within our 5k); find a justification with my other half Greg, for having a glass of wine with dinner, celebrate finding a piece of the jigsaw that’s been unfinished on the kitchen table for a month, fall asleep in front of the telly, head to bed, wake up…..

We are all stuck in the same movie, like Bill Murray waking up to the exact same conversation on the radio every morning…..

But on the positive side – sorry it’s soppy but I’m already a step ahead of Bill. Even though I’m stuck in this not so merry go-round, I already have the guy of my dreams, Greg, who I am lucky to be going through Groundhog Day with everyday; our dogs, Honey and Bert, keep us both sane and through the repetitiveness, worry and weight of the world, some real positivity has come about.   

The support and friendship of our team at Fuzion has been so fab.   Clients and business associates, some of whom I have never met in person, have become really trusted friends.  We are all going through this together – celebrating the highs – and there have been many, and supporting each other through the lows – personal and professional –  losses, illnesses, challenges, and just days when one of us feels a bit down, we have each others backs. I have never felt so close to my sister and my best buddies as we make a point of checking in with each other. And in the past year our beautiful next door neighbours have become like family.

Greg and I celebrate the small stuff much more – our takeaway from Da Mirco has become our official Friday night date night; we are already planning with other friends Frits and Lara a Cork city staycation at the Montenotte as soon as we get down to Level 3 – I swear that night away I’m looking forward to more than I would have a week in Tuscany before!

Bill Murray, Andie McDowell, Groundhog Day

I hope when we get out of this Groundhog Day that we will remember all we have learned, cherish the small things more, spend less time chasing the “holy grail”, and remember that most of the most valuable things in our lives are our loved ones and our health – villas with a pool, flying first class, having the latest car, bag, shoes – whatever – are just totally disposable accessories to our lives.


Deirdre Waldron, Fuzion Communications

Deirdre Waldron is the founding partner of Fuzion Communications, a Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork.

Managing Remote Working Effectively

March 26, 2020

remote-work-tips

 

Some very practical advice on working from home from our good friends Laura & Frank – HR for Better Workplaces

 

With working from home being a key means for many workers and organisations to keep going during the Corona Virus outbreak, we have collated some top tips to help you and your team get the most from remote working whilst looking after employee well-being.

 

Managing Communication

  • Be very clear on agreeing ways of working
  • Ensure everyone is well informed and aware of company expectations
  • Have very regular meetings to check progress and communicate effectively
  • Embrace the use of technology to communicate on a daily basis.
  • Operating this way helps to maintain and improve communication whilst also creating social interaction to help combat isolation  
  • Having phone, video or group conferencing is an effective and easy method  
  • Test some products like Zoom, Skype, Loom, Webex and there are many more

 

Managing Well-being

  • Try working in different areas of your house until you find the most comfortable setting
  • Adapt your working space from time to time to allow change in your usual routine
  • Make sure you set a daily routine and take regular breaks
  • Set working hours and stick to them
  • Get showered and dressed every day
  • Take regular daily exercise, joining an exercise group online can be motivating and provide interaction with other people
  • Create a healthy eating plan and be organised around preparation of this
  • Go outside in the garden for a break and plenty of fresh air
  • Join remote working communities online for support and social interaction

 

HR for Better Workplaces provides a bespoke consultation service, with over 50 years combined industry experience. They specialise in practical advice and offer a wide range of HR and well-being services.  Laura or Frank can be contacted through their website https://www.hrforbetterworkplaces.ie/

 

Managing Covid-19 from a HR Perspective

March 12, 2020

Laura powney

Laura Powney, HR & Employment Law Consultant, HR for Better Workplaces

 

We just received an ezine on advice for businesses on how to manage Covid-19 from a HR Perspective from our great friends in HR for Better Workplaces and wanted to share it with you .   It’s written by two well respected HR Professionals, Frank Scott Lennon who has over 40 years experience in HR and is a well renowned author on the subject of HR, and his colleague Laura Powney, who has vast experience as a HR and Employment Law Consultant across a wide range of sectors.

Practical Preventative Advice

  • Produce & display signage encouraging all to wash hands in the correct manner
  • Produce & display signage for the signs and symptoms of corona virus and practical advice on how to limit spreading and contracting it
  • Please ensure any signage you begin to use is from a reputable source, i.e. HSE or WHO
  • Provide sanitizer all around the workplace
  • Nominate a coronavirus (Covid19) Go-to-Person as the link person for your organisation
  • Identify any employees who might be ‘high-risk’ and therefore vulnerable, and put specific plans in place for protecting them

 

Business Continuity Plans

  • Ensure that you have an assigned a Steering Group to develop or oversee a plan for the business in all possible scenarios.
  • Now is the time to begin stress testing plans instead of perhaps waiting until forced to put plans into action and then not being able to fix the issues that arise.
  • A good example of this is perhaps stress testing working from home on a rotational basis by staggering groups of employees now, this to assess the effectiveness and to control the amount of people who remain in contact within the business.  It is also a good rule of thumb to assign these groups so they have a good mix of skills and relevant decision makers in each group.

 

Coronavirus and Illness Benefit Temporary Changes

COVID-19, also known as coronavirus, is a new illness that can affect your heart lungs and airways.

The Government has announced that the rules for Illness Benefit and Supplementary Welfare Allowance will be changed to help prevent the transmission of coronavirus. The changes mean that if you are diagnosed with COVID-19 or are suspected of having COVID-19 and are medically required to self-isolate, you can get income support. 

Legislation is required to implement these changes and emergency legislation is being prepared.

The main changes are:

  • You will not have to wait 6 days before you can apply for Illness Benefit. This means Illness Benefit can cover the first week of a COVID-19 diagnosis (or medically-required self-isolation) and any subsequent weeks.
  • The personal rate of Illness Benefit will increase from €203 to €305 per week for up to 2 weeks if you are medically required to self-isolate, or for the duration of your medically-certified absence from work with a COVID-19 diagnosis.
  • The normal social insurance requirements for Illness Benefit will be waived, if you are medically required to self-isolate or diagnosed with COVID-19.
  • You can get Supplementary Welfare Allowance without having to pass a means test, if you don’t qualify for Illness Benefit and you are medically required to self-isolate or are diagnosed with COVID-19.

The Government has also stated that self-employed people will be able to get either Illness Benefit or Supplementary Welfare Allowance.

If you have coronavirus symptoms or you have been medically required to self-isolate, you should not visit an Intreo Centre or local Social Welfare Branch Office. You can get information about applying for social welfare payments through My Welfare and you can call 1890 800 024 or (01) 248 1398.

If you are already getting a social welfare payment or you are on an employment programme such as Community Employment (CE) and Tús or a funded training and education programme, you do not need to apply for Illness Benefit. Your existing payment will continue to be paid if you are affected by COVID-19. 

You can find information for employees and employers and income supports on gov.ie.

 

Payments relating to coronavirus (Covid-19)

Employee self-isolating by their own choice and not government guidelines or medical requirement:

No payment is required by law as this is the employee’s own choice

Employee self-isolating by government guidelines or medical requirement:

Illness benefit would be payable to the employee from day 1

Government have now urged all employers to support national public health objectives by continuing, as a minimum, to pay employees who cannot attend work due to Covid-19 illness or self-isolation the difference between the special Illness Benefit rate and their normal wages. This may be achieved through the employer considering a range of flexible working arrangements with their employees such as:

  • compassionate leave
  • allowing the employee to work remotely
  • allowing the staff member to ‘work-up’ any time taken at a future date 
  • allowing the employee to avail of annual leave entitlements
  • rearranging parental leave

A number of income supports are available from the Department of Employment Affairs and Social Protection for people whose employers do not continue to pay them during a COVID-19 (coronavirus) related absence or temporary lay-off from work.

Employee self-isolating because employer requests when government guidelines or medical requirements do not exist

Full payment to the employee would be required by the employer

 

Other methods of Leave

If you are considering the option of lay-off or short-term working please observe all points below and consider carefully:

  1. It may not be seen as the most supportive measure
  2. It has to exist as a policy in employees signed contract or handbook
  3. If it exceeds a 4-week period an employee can apply to seek redundancy

This measure is a little less appealing in our opinion and should only be used as a last resort when the organisation has explored all other options.

HR for Better Workplaces provides a bespoke consultation service, with over 50 years combined industry experience. They specialise in practical advice and offer a wide range of HR and well-being services.  Both Laura and Frank have been great friends of Fuzion, supporting and working in partnership on many projects and we couldn’t recommend them highly enough.   Laura or Frank can be contacted through their website https://www.hrforbetterworkplaces.ie/

 

 

Hillary – get over your glass ceilings!  

July 27, 2016

Hillary Clinton

OK, it is really great that for the first time there is a female candidate for the US Presidential Election, long overdue and everyone bar middle America is in agreement that she is the best person for the job – probably by default!  

But.. I am so over “glass ceilings”.

Hillary heralded her nomination victory as the “biggest crack in that glass ceiling” with a montage of the previous 44 male US presidents accompanied by the sound and vision of breaking glass.

I groaned when I saw it so my other half said (as he always says!) – “OK write a blog about it”.

Hillary went on to say “Little girls, who stayed up late to watch, I may be the first woman President but one of you is next”.

Can we please get rid of this idea of a glass ceiling now!

Personally I don’t believe in them and I never have. I think there are some professions out there, like politics, that are not conducive to women, especially women who have young families. I think it’s not the glass ceiling we need to break, but we need to re-set the foundations by looking at the rules, social norms, conventions and structures that are in place preventing talented women getting to whatever level they want to get to.

I also believe that as women we have to take some responsibility for this.  

Sheryl Sandberg told a great story in her book – ‘Lean In‘. She was heavily pregnant, running late for a meeting and couldn’t find a parking space near the office, so she had to trek a long distance from the back of the car park to get to her meeting. She barged into the meeting, late, uncomfortable and probably a little cranky and asked why there weren’t any allocated parking slots nearer the office, for pregnant employees.

The answer was no one ever asked for them!

The ‘powers that be’ thought this was a great idea and very soon afterwards this policy was implemented.

If we want to get to the top – be it in our business or in our careers, I believe we, as women, need to ask for what we need or help to facilitate change – we must be proactive in resetting the foundations.

I have been working very closely with Enterprise Ireland (EI) over the past few months in my role as President of Network Ireland.

They recognise the fact that as women we need to be more assertive – but they use a much more positive word: “ambitious”.  

Enterprise Ireland have put programmes in place to encourage female entrepreneurs, as they know that businesses run by women have a better chance of succeeding. Their stats prove that women are hesitant about applying for grants and supports, unless they tick every single box – whereas a male counterpart in general will go for every opportunity and worry about matching the criteria afterwards!  

EI’s strategies around nurturing ambition in female entrepreneurs are working and they have seen the number of females on their programmes jump from 7% in 2011 to 22% in 2015.  

We also have a responsibility to support each other.

Hillary, instead of giving the “little girls at home” a ‘call to action’ she should be looking behind her or in front of her at the podium and saying “your turn is next”. It’s the responsibility of all of us to help others up the ladder or pass the torch.

As Madeleine Albright, another US Secretary of State put it ”There’s a special place in hell for women who don’t help other women”.

Let’s hope Hillary will remember Madeleine’s wise words and has less of the breaking glass and more of the actions that really support other women to get as far as they can.  

Actions speak so much louder than words or cool AV effects!

As to Hillary becoming the next President of the USA – I hope she is successful in her campaign, not because she is a woman, or the best possible candidate, but because like most people in Ireland I’m an anything but Trump girl!  But that’s for another blog……

Deirdre 

Deirdre Waldron - Network Ireland PresidentDeirdre Waldron is the founding partner of Fuzion

Fuzion are a Marketing, PR and Graphic Design firm with offices in Dublin and Cork, Ireland

A Woman’s Place is in the House, Leinster House

February 25, 2016

aine in the house

Áine Collins TD, Letting everyone know where a woman’s place should be!

I am so proud of my friend and my TD Áine Collins.  

She is one of the most honest, tenacious, intelligent and loyal people that I know – which are all great traits for a politician and for a friend.

I have seen first hand how much she cares for the community and bearing in mind her background as an accountant, entrepreneur and farmer’s daughter, how she has fought hard for the SME and farming sector and for safeguarding our rural communities and smaller towns that are just as relevant to the future of Ireland as the big cities.

For any undecided’s out there in the Cork North West Constituency, I would like to ask you to please vote for Áine.  Even if you have promised your No 1 elsewhere (why?), if you could give her your second or third preference.

During the last general election, Greg and I reached out through social media to candidates of all parties (well bar Sinn Fein – but that’s another story!!) just to get conversations going around the election.  Post election Áine was one of the few who continued the engagement, even after she got our vote she genuinely wanted to know what she could do for us SME owners in Leinster House and Greg and I have both seen first hand, if we put an issue in her direction, she is like a dog with a bone trying to get it sorted.

She always listens and she is like that with everyone she comes in contact with.  She has done some amazing and often unsung work including setting up the Cork Foundation – totally her idea – which very successfully now reaches out to the Cork business community at home and abroad and she has personally cajoled them into helping fund new enterprises and community projects.

In my home town of Ballincollig, when all sources of possible funding were exhausted she managed to secure €5k for the inaugural Ballincollig Music Festival, which thousands attended free of charge on a sunny Sunday in August in Ballincollig Park. It would not have happened without her.   Also in Ballincollig she secured funding for a vital research project by international experts, which will help the development of the business proposition in the town.

I could go on, but I don’t want this to seem like a party political broadcast.  

I am so proud to call Áine my friend and over the past five years she has also been a valued colleague on various projects, she was even a client for a short while and I am honoured to have been along a little of her journey so far, representing us in Leinster House.

Aine Collins TD294.jpgI believe, in our constituency of Cork North West and in particular in the fantastic place I call home, Ballincollig, that Áine, is really the best option.  Not just because I am her friend, but because I believe that she is the best person for the job and that the best place for Áine is in the house – Leinster House.

15 years and my Fuzion journey!

September 11, 2015

Fuzion PR -2 015

I can’t believe that it’s 15 years since I handed in my notice to my boss (and separately to my ex – but that’s another story!!!) and 15 years since Fuzion was born!!!

I had gotten to the stage at the ripe old age of 34, where I knew that I could have run the business I was working for much better than my boss, and I thought with an attitude like that perhaps I should start my own business.  So I borrowed a laptop until I could afford my own, invested in a logo , some cool business cards and got the word out that Fuzion was open for business!!

At the time I was living in Tralee and later that year I emigrated to Cork!

Deirdre Waldron on the Cork Chamber billboard

I never looked back and am so proud of everything that Fuzion has achieved.  I know that I’m so blessed by all of the friends I have made since then and the talented people I have worked alongside, many of whom have played  a big part in the Fuzion story.  And I am especially blessed for the life Greg and I have made together in Cork, thanks to Fuzion.

Fuzion PR and Marketing

Little did we know when we leased our first office in Cork city that the wheels would very soon fall off the Irish economy and our services were deemed as ‘dispensable’ by many clients who were in fear of the recession. It was a very challenging time, so we rolled up our sleeves, we worked even harder, we dug deep and instead of cutting back we grew our business and opened an office in Dublin! When I look back this was a fantastic achievement considering the harsh environment.

We called it ‘storming the recession‘!

Fuzion Communications Team

So to mark 15 years I thought I’d give 15 things that I have learned about business, that have really helped me along my Fuzion journey:-

  1. Tenacity is the difference between success and failure
  2. Be absolutely sure you have the right people on the bus with you
  3. Treat everyone with respect, even those a**holes who don’t deserve it!
  4. Pick a life partner who thinks you could conquer the world
  5. Admit when you make a mistake, it’s the first step to fixing it
  6. If in doubt, always go with your gut
  7. When hiring, look into someone’s eyes rather than their CV’s
  8. Don’t work with clients where you care more about their business than they do
  9. Business is no place for negative people
  10. Do some pro bono work –  it will come back to you in so many ways
  11. Don’t be afraid to ask for help – there’s lots of it out there
  12. Work every hour that’s needed Monday to Friday, but treasure your days off
  13. Dress every day as if you have a photo call
  14. Confirm everything by email

And most importantly what we are doing today:-

15… Celebrate the milestones and never waste a good story about your business!
Deirdre Waldron - Fuzion PRHappy Birthday to Fuzion and a huge thank you to every single person who has supported us along the way and been part of our journey!

Dee x

Deirdre Waldron is the founding partner of Fuzion

Fuzion are a Marketing, PR and Graphic Design firm with offices in Dublin and Cork, Ireland


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