Show Me The Money!!!!!

My poor colleagues (you know who you are!) over the last few days have had to put up with me and a gripe I have re certain Social Media Influencers.

Working in communications, I know that Social Media Influencers can be such an important part of the marketing mix and such an effective way to reach target audiences. We work with celebrities and influencers constantly and achieve great results working in partnership with them and they deserve to be rewarded for the work they do for clients – it’s their livelihood!

But for me, a professional in this industry a long time, I think sometimes with certain influencers, when there is budget involved, it often comes across as inauthentic and mercenary.

An typical example – say we have a client organising a sports day – we pick an influencer that we know has a keen interest in this particular sport; pay them a four figure sum to participate in the event – and then we are told that their limit to social media engagement is “One static Instagram Post”!!

So basically they are saying, even though it is something that would be of interest to them, they won’t (really) engage digitally with the event, or the client or the people attending the event, who could be followers or potential followers. 

I think by not connecting authentically and being so rigid, in the long term it will cost these influencers in revenue, clients and followers.

It reminds me of the days back before social media.

We were working with an amazing Danish female fashion brand, who had really beautiful collections, totally current fashion, which were available nationwide. The brand provided us with high quality fashion and product images every season and budget to spend on advertising and PR. We got amazing PR coverage for the brand as the images as well as the price points were really attractive.

We had a five figure sum to spend with one of the high end fashion magazines, but for many seasons the title never took any fashion or product shots or editorial from us for the brand – but the title was more than happy to publish the full page adverts our client were paying for.

I spoke with the editor to see if there was anything she could do, to be told that the brand didn’t suit their editorial content, so I advised my client to pull the advertising!

Basically, the editor was telling me that my client’s brand was not of interest to their readers, and obviously we were fools spending the advertising budget there as well.  

Of course that was before the economic crash and the age of digital – when print titles perhaps could afford to act like this.

For me this Social Media Influencer is saying the same thing as the magazine did.

By only agreeing to do “One Static Instagram Post”, they are saying that my client’s event is not really relevant to them or their followers. 

I don’t expect or want them to bombard their followers with lots of posts and updates about the event, but it would be nice to think that they would want to tell their followers that they were going to attend , perhaps on their Instagram Story, share a live update while they are there and then post some nice photos of the special day out, meeting their followers and new people at something that is relevant to them.

If it’s just “One Static Instagram Post” then forget it!

They are saying to me clearly that they really are there just to collect the money, not to engage digitally with the brand or the people attending on the day.  

I’m at this too long now to compromise. 

I really want to work with authentic people and brands and that includes the third party suppliers and influencers we introduce and recommend to our clients.  We always go the extra mile for our clients and we expect the people that we recommend to do likewise.

So, in this case I advised our client not to go with this influencer and instead to work with Influencers who have already connected with the brand organically, who have shown that they are connected and willing to really be part of a very special day. 

My client’s four figure cheque will be addressed to one of them if I have anything to do with it……

Deirdre 

Deirdre Waldron is the founding partner of Fuzion Communications, a Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland

Tags: Cork, Deirdre Waldron, Digital Marketing, Dublin, Fuzion Communications, Graphic Design, Marketing, PR, Social Media Influencers